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Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

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Updated: Apr 15, 2026
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Bangalore Metropolitan Transport Corporation [BMTC] reviews & complaints page 96

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P
Pooja Narasimha LN
from Bengaluru, Karnataka
May 3, 2018
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Address: 560037

I am a regular passenger travelling from vignan nagar to itpl. There no bmtc service available from vignan nagar/basava nagar to itpl. I usually take auto to reach hal kaltana mantapa stop. From this stop also i have to wait for more than half an hour to 45 minutes to get bus (Nope of getting direct bus) only ac bus frequency is more but normal bus is not available btwn 10.15 to 11.15 am. After waiting for so much time also we won't get bus till itpl either we have to reach marathalli or vydehi stop and again we have to change bus to reach itpl. Please provide direct bus from vignan nagar to itpl and increase the frequency of 335 buses from hal kaltana mantapa stop

Regards,
Pooja
Jun 7, 2018
Complaint marked as Resolved 
Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
Verified Support
May 04, 2018
Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
Dear Madam,

Your complaint has been registered and forwarded to concerned authority for taking necessary action in this regard and this is your docket no for your further reference.BMTCC 10214174.

Regard's
BMTC
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    Y
    yashvanth h.r
    from Bengaluru, Karnataka
    May 1, 2018
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    Address: Bellary, Karnataka, 560040
    Website: [email protected]

    Ser my nsme is yashvanth i went for vijaynager ttmc bus stop for taken 1050 monthly pass i given 2050 rupees & collect the pass & they not given change there is only one cash counter am asking returns they say am returns. After arguying they take my phone nomber and said will check after will call. 45 min after they call & said am not taken ur money i have given ur money. But i am not receved any money
    Kindly plz check this
    Ur faithfully yashavantha hr ([protected])
    Jun 7, 2018
    Complaint marked as Resolved 
    Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
    Verified Support
    May 07, 2018
    Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
    Dear Sir,

    Pl contact Vijaynagar ATM in this number [protected].

    Regard's
    BMTC
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      D
      Dharanesha
      from Bengaluru, Karnataka
      Apr 24, 2018
      Resolved
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      Address: 560071

      Here i am regrated to inform you about rash driving by bmtc driver on 24/04/2018 bus no. Is ka 57 f 941 at next to the goraguntepalya i was passing the road my bike this bus no above mentioned driver came behind me by rash driving came to hit me in fraction of second i escaped from road accident and he went to hit other bmtc bus in just missed out by gap of about 5 cm and he stopped next to bus stop to getin or getdown the passanger and he stood the bus on center of the road, and next signal i caught him i told him to go slow & he replied me what happen now nothing he replied me iressponible answer its really reduculess, he doesnt know the traffice rules or he drunk and driving please take him action againest or suspend for sometime then only he will come to know the value of job.
      Please let me know if you are not able to take any action i will take this complaint to tranport minister hm revanna and please update me the details

      Thanks & regards
      Dharanesh gn
      Jun 7, 2018
      Complaint marked as Resolved 
      Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
      Verified Support
      Apr 30, 2018
      Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
      Dear Sir,

      Taking note of your complaint necessary action will be taken by instructing the depot authority to take necessary action against the lapsed crew for their rash and negligent driving attitudes and this is your docket no for your further reference. BMTCC10213861.

      Regard's
      BMTC
      Hi,
      Many of the BMTC buses stop in the middle of the road in the bus stops, creating lot of inconvenience to the other drivers and commuters. Please instruct the drivers to stop correctly.

      Thanks,
      Vijay
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        R
        rahultheguru
        from Gobichettipalayam, Tamil Nadu
        Apr 22, 2018
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        Address: 560043

        This is to report an incident that happened on 21st april at 8 pm at horamavu circle near gandhi statue. A bmtc bus was taking a wrong u-turn at horamavu gandhi statue inspite of repeated warnings and eventually dashed my car creating a dent on the rear door at right side my car. Bus number was ka-57 f1915. The bus driver was without any conductor and was reportedly carrying a marriage party. There was no conductor to assist him to take a turn and the road was congested with bumper to bumper traffic due to road works and railway underpass work going on.
        May 30, 2018
        Complaint marked as Resolved 
        Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
        Verified Support
        Apr 23, 2018
        Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
        Dear Sir,

        BMTC Regrets the inconvenience casued your complaint has been registered and forwarded to concerned depot authority to take action against the crew this is your docket no for your further reference.BMTCC10213776.

        Regard's
        BMTC
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          V
          Vindhuja mp
          from Bengaluru, Karnataka
          Apr 17, 2018
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          Address: 560032

          Bus no:176/12... The conductor does nt know to check pass. We showed pass smart card and college i'd and he said address is not mentioned. V showed him wr address of the college is. Then he said it address is not mentioned. V showed aaddar card. Normally college i'd card doesn't have study address. But other details of students will be mentioned. But he said no college i'd card should have it address. Dat he should go and tell in college and not to us. And v took pass. As v asked his name he refused to tell because he was scared. He don't know to check pass. As he don't know that smart card chip has our address in it. It is his mistake dat he didn't have machines to check smart card pass. Please train dat conductor. Or please provide him required knowledge.
          May 27, 2018
          Complaint marked as Resolved 
          Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
          Apr 17, 2018
          Updated by Vindhuja mp
          He forced to take tickets.and v took
          Apr 17, 2018
          Updated by Vindhuja mp
          Bus no.176/12 time 2:30 pm.conductor Don t know to check pass.April[protected]
          Verified Support
          Apr 20, 2018
          Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
          Sir,
          Your complaint is registered and forwarded to the concerned authority for taking necessary action. This is your Docket number:BMTCC10213682 for further reference.

          Regards,
          BMTC
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            K
            KajalKiran
            from Tumkur, Karnataka
            Apr 17, 2018
            Resolved
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            complaint against bmtc bus conductor

            From: kajal k

            To: [protected]@gmail.com
            Sir,
            I want to lodge a complaint against a bus conductor of bmtc bus route number 15e (Bus details: ka01 f4848) running from k. R market this incident occured on 17 april 2018 around 1:30pm at k. R market bus stand. I boarded this bus at this point and asked for the ticket to makkalkoota (Kim's hospital) from bus conductor. But the conductor charged 5 rupees per head and...
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            V
            Vijaykumarreddy Narra
            from Bengaluru, Karnataka
            Apr 14, 2018
            Resolved
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            Address: Bangalore, Karnataka, 560099

            Volve bus from kbs to attibele bus number : ka01f9527
            Afternoon i am travelling in same bus that time conducted told ac motor belt issue. Now i am travelling in same bus but still the issue is not clear. If no ac in bus why your charge the actual ticket. O have face the more volve buses the same issue.
            It is very same full to the bmtc how the they are running the ac buses some buses window glass broken.

            Regards
            Vijaykumar reddy
            [protected]
            May 29, 2018
            Complaint marked as Resolved 
            Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
            Verified Support
            Apr 20, 2018
            Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
            Sir,
            Your complaint has been registered and forwarded to the concerned to look into this matter and resolve the issue. This is your docket number:BMTCC10213626 for further reference.

            Regards
            BMTC
            Hi sir my name joy so I'm kolkata live transport diparmant asraf sir kompalatns please looking for
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              Y
              Yashika Bansal
              from Jalandhar, Punjab
              Apr 14, 2018
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              Address: Bangalore, Karnataka, 560037

              I lost my cream colored women's clutch/purse, it has an apple pattern printed on it. I lost it while travelling from jp morgan chowk to kalamandir.
              It has 100 rupees, 2 debit cards and one credit card.
              It also has a copy of my adhaar card,
              There is also an id car with my phone number on it.
              Kindly help me find it.

              Thank you

              Regina mehta

              [protected]
              May 23, 2018
              Complaint marked as Resolved 
              Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
              Verified Support
              Apr 19, 2018
              Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
              Dear Madam,

              This is to inform you that we have not received any information in this regard.

              Regard's
              BMTC
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                M
                meerasara
                from Mumbai, Maharashtra
                Apr 10, 2018
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                Address: 560077

                This conductor really needs some mental counselling as i have seen so many times on frequent days he is fighting with his passengers, i thought passengers might done some mistake, but i come to know the truth one day which happened to me, he given incorrect ticket which i asked for kasturi nagar bus stop he given ticket for dodda nekkundi and though he is blaming me that i told him incorrectly, the way he spoken to me his attitude spoiled my entire day, i want to do something, hence iam writing this, please do the needful as soon as possible.
                Bus: 500ba - banasankari
                Bus no: ka 01 f 8708
                Time:09:39 am
                May 17, 2018
                Complaint marked as Resolved 
                Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                Verified Support
                Apr 12, 2018
                Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                Dear Sir/Madam,

                There is difference in the Bus number provided in the photos. Hence please clarify the bus number and also provide the date of incident to identify the crew and take action.

                Regards,
                BMTC
                You're right sir, printed bus number totally differs from bus number which i traveled when I check with printed bus number with bus number hence I have noted down on back of the ticket myself, handwritten bus number is the actual bus registration number,
                Traveled date: Apr 10, 2018
                Traveled time: 9:30 AM

                Please take immediate action, I apologize for my delay reply.
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                  A
                  from Kodungallur, Kerala
                  Apr 7, 2018
                  Resolved
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                  I boarded this KA 01 F 4796(600F) at Madivala as I was told to go to BTM by boarding and the conductor said it Won't go there so I tried to get down as usually the driver will stop and was at gate hoping him to do so but he didn't do that and so the door was about to get closed then driver started to abuse me in Kannada and conductor soon joined him by saying that "No common sense" till I get down the bus at next stop.
                  May 14, 2018
                  Complaint marked as Resolved 
                  Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 09, 2018
                  Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                  Dear Sir,

                  BMTC Regrets the inconvenience caused. Please provide specific date and time of the incident to identify the crew.

                  Regards,
                  BMTC
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                    R
                    Ramprakash “Ram'sChannel” Rajan
                    from Bengaluru, Karnataka
                    Apr 6, 2018
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                    rash driving of driver

                    Dear bangalore traffic police

                    I wish to draw your attention to the reckless and life-threatening manner in which bmtc buses are driving on the outer ring road after the hebbal signal while i have seen such instances earlier, today i had to experience it personally.

                    I was driving on the orr stretch between hebbal and nagavara today morning at around 9:00am. After passing the hebbal flyover, i was driving in the...
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                    R
                    Ramesh Yv
                    from Bengaluru, Karnataka
                    Apr 6, 2018
                    Resolved
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                    Resolved

                    Improper timings of the bus drivers
                    Dear concern,

                    We are facing lots of issues with the bus. Its affecting our daily routine, the commutators are made to wait for so long in this case the bmtc should not be called as a public transport. No one sticks to the proper timings, everyday the timings will be changed as per their convenient. As this is not one or two days incident, this is happening everyday especially in the morning hours between 8.00 am to 9.30 am need your action fast. This is affecting the working people, college students and kids very badly. Today the incident was so bad that the college students had to miss there exams. Hope we would get a better service atleast here after.
                    T c palya to rammurthy nagar bridge route
                    May 31, 2018
                    Complaint marked as Resolved 
                    Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 30, 2018
                    Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                    Dear Sir,

                    BMTC Regrets the inconvenience caused your complaint has been registered and forwarded to concerned authority to take action in this regard.further this is your docket no for your further reference.BMTCC10213981.

                    Regard's
                    BMTC
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                      A
                      Anuradha Dhamorikar
                      Apr 5, 2018
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                      Address: Bangalore, Karnataka

                      Hi,

                      Conductor name: kiran kumar

                      I was travelling from itpl road to devarabisanhalli on 5th april 2018 in bus number: ka-57-f-956, root :500ca
                      I was having a valid bmtc volvo bus pass. The conductor asked for bmtc id card, which when i showed, he said is expired... (I did not know about it)... When he asked me to pay for my ticket, i did... I got a ticket even when i had bus pass and had a valid pan card as my id.. I told him that i am going to complain about this... The moment after that he became furious, he continued to shout on me in kannada and asked for my id card and literally snatched it! When i had already paid for tkt, he had no right to take my id! Also, he got so aggressive that he could have hurt me! I still stayed calm and requested him and the driver to give back my id but the conductor refused!
                      I sincerely request the bmtc authority to take a quick and serious action on this as such conductors could be dangerous and a threat to the society specially for ladies.

                      Please please hear me and help me...
                      Waiting for your response..

                      Best regards,
                      Anuradha.
                      May 20, 2018
                      Complaint marked as Resolved 
                      Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 09, 2018
                      Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                      Dear Madam,

                      Bmtc regrets inconvenience caused. We Issue ID Card for a fixed Valid time . You should verify that. Further action has been taken against the erring crew and advised to behave politely with the passengers. This is your docket no: BMTCC10213042 for your further reference.

                      Regards,
                      BMTC
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                        P
                        Pkumaradg
                        from Belgaum, Karnataka
                        Apr 1, 2018
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                        Address: Bangalore, Karnataka, 560001

                        It is about reckless driving by driver ka 01 fa 904 on 1st apri 2018. This happened on kr road., while i was travelling from basavana gudi police station underpass towards national college signal. While at exit o[censored]nderpass, above mentioned bus just pounced on the car without even care for his rights of joining main road. His driver license to be revoked. Our family was in danger, and these ruthless drivers should be removed from the job immediately
                        May 16, 2018
                        Complaint marked as Resolved 
                        Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 09, 2018
                        Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                        Dear Sir/Madam

                        BMTC Regrets the inconvenience caused. Please provide specific time of the incident to identify the crew.

                        Regards,
                        BMTC
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                          M
                          Manjula Shivraj
                          from Mangalore, Karnataka
                          Mar 28, 2018
                          Resolved
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                          Resolved

                          Address: Bangalore, Karnataka

                          From past so many days, i have been waiting near silk board for minimum 20 minutes for a bus towards marathahalli at around 8am. There are at least 7-8 buses halted near the bus stop but none of them move. And there are very less 500a buses which come from banashankari which don't even stop near silk board nor near hsr apartments stop. The bus stop gets extremely crowded within a short span of time because of non availability of the buses. It is causing a lot of inconvenience to hundreds of passengers every five minutes.
                          Jun 3, 2018
                          Complaint marked as Resolved 
                          Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 30, 2018
                          Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                          Dear Madam,

                          BMTC Regrets the inconvenience caused your complaint has been registered and forwarded to concerned authority to take action in this regard. this is your docket no for your further reference.BMTCC10213919.

                          Regard's
                          BMTC
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                            S
                            Sarameera
                            from Mumbai, Maharashtra
                            Mar 27, 2018
                            Resolved
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                            Address: 560077

                            Bus conductor can able to give ticket but couldn't able to give stop on respective bus stop, driver and bus conductor are the very very worst and yukky person i ever met in my travel life. They spoiled my entire day such a # nonsence, iam so sorry to use those kind of words here but i want to express my feelings what they made in my mind. Please teach them first to give correct stoppings for people whoever tendering ticket, still more words are there in mind, due to sensor i don't want to type here, my dear bmtc if you really care about your people please teach your employee correct manners.

                            Bus no:500d
                            Route: hebbal to silkboard
                            Iam an # i forgot to notice their name and registered number.
                            May 10, 2018
                            Complaint marked as Resolved 
                            Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                            Mar 27, 2018
                            Updated by Sarameera
                            Bus conductor can able to give ticket but couldn't able to give stop on respective bus stop, driver and bus conductor are the very very worst and yukky person i ever met in my travel life. they spoiled my entire day such a ### nonsence, iam so sorry to use those kind of words here but i want to express my feelings what they made in my mind. please teach them first to give correct stoppings for people whoever tendering ticket, still more words are there in mind, due to sensor i don't want to type here, my dear BMTC if you really care about your people please teach your employee correct manners.

                            Bus no:500D
                            Route: Hebbal to Silkboard
                            iam an ### i forgot to notice their name and registered number.
                            above complaint details
                            bus no: KA57F2944
                            Date:27/03/2018
                            Bus no: 500D/9

                            PLEASE KINDLY TAKE IMMEDIATE ACTION I HAVE TO TRAVEL EVERYDAY TO CONTINUE MY WORK, I DON'T WANT TO LOOSE MY HOPE ON BMTC BUS CONDUCTORS AND DRIVERS INCORRECT MANNERS.
                            Verified Support
                            Apr 09, 2018
                            Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                            Dear Sir/Madam

                            BMTC Regrets the inconvenience caused. Please provide specific time of the incident to identify the crew.

                            Regards,
                            BMTC
                            Hey,
                            I am a student..ibtravel up and down from kanakpur ..I lost my bus pass on 30/3/2018..
                            how can I get new one..what are the procedures.what should I do now.

                            Bus pass type was -travel as you like..
                            Can you please help me.
                            It's very difficult to travel without bus pass.
                            Please do the helpful.
                            Thanks.
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                              J
                              jay12345656343
                              from Bengaluru, Karnataka
                              Mar 26, 2018
                              Resolved
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                              Resolved

                              Address: Bangalore, Karnataka

                              26/3/3018 it’s morning 10 am, bus number 201.. I got bus, conductor ask me tickets, i thought i forgot my monthly pass at home so asked all day pass, but i realised it’s in my bag only i showed him... But he not listening he told me you have to buy this pass.. He didn’t even punch that all day pass but telling me you have buy this pass.. He miss behaving with me.. Shouted in all bus
                              This kind of behaviour has to face to all passengers who daily traveling in bmtc bus.

                              Why should buy all day pass i already have monthly pass???
                              May 10, 2018
                              Complaint marked as Resolved 
                              Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 09, 2018
                              Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                              Dear Sir,

                              BMTC Regrets the inconvenience caused. Your complaint has been registered and forwarded to concerned depot authority to take action against the erring crew and advice to behave politely with passengers. This is your docket no: BMTCC10212736 for your further reference.

                              Regards,
                              BMTC
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                                BISHAN TANWAR
                                from Bengaluru, Karnataka
                                Mar 13, 2018
                                Resolved
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                                Resolved

                                Address: Bangalore, Karnataka

                                Sir bmtc bus drivers more stoping bus at air force station jalhali west between 8 am to 10 am. Today bus no. Ka57f1885 didn't stop bus after giving hand signal also at air force station west bus stop. After which i took auto and that bus driver was stoping bus at all other stops.. Kindly take some action against all these bmtc drivers who are stoping bus..
                                May 13, 2018
                                Complaint marked as Resolved 
                                Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                                Mar 13, 2018
                                Updated by BISHAN TANWAR
                                Sir its very sad when the BMTC conductors treat NORTH Indian and South indian differently.. .for some THEY will ask to show college id but at the same time for people who speaks Kannada they are not even asking for BUS pass... SO please make sure there should not be any discrimination ...
                                Verified Support
                                Apr 09, 2018
                                Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                                Dear Sir,

                                BMTC Regrets the inconvenience caused. Your complaint has been registered and forwarded to concerned depot authority and action has been taken against the erring crew and advice to stop the bus at all authorized stops .This is your docket no:BMTCC10212078 for your further reference.

                                Regards
                                BMTC
                                Hi i lost my bus pass on 12 march 2018..please fin d me an alternative as i cannot afford bus charge every day...
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                                  A
                                  ankit shingala
                                  from Bengaluru, Karnataka
                                  Mar 13, 2018
                                  Resolved
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                                  Resolved

                                  I was travelling by bmtc bus 201g from marenahalli bus stop to domlur bridge and i didn't have a change of 20rs so i gave 500 rs to the conductor and he wrote 480 on the back side of the ticket and gave it to me. Then i asked once for my change but he said i don't have it now collect in some time but then i forgot and got down. So how can i get my 480rs change back?
                                  May 11, 2018
                                  Complaint marked as Resolved 
                                  Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 09, 2018
                                  Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                                  Dear Sir,

                                  Please provide specific details of vehicle number, date, time and photo copy of the ticket to identity the crew.

                                  Regards
                                  BMTC
                                  I lost my blue colour lunchbox bag in hebbal bus was traveling from ecospace to marathalli bridge around 6pm on 14th March. The blue colour lunch bag has three tifin and one key. Kindly return it if found.
                                  Please help me find it, the key in it is important
                                  Contact [protected]/ [protected]
                                  Name Bhavana
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                                    Divya Nair_1992
                                    from Mumbai, Maharashtra
                                    Mar 8, 2018
                                    Resolved
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                                    Resolved

                                    I lost my red wallet - kenneth-cole collection.

                                    I had boarded the bmtc bus from kundanahalli gate signal bus stop at around 9:30 am on 08/03/2018. I got down at ecospace, bellandur at around 10:10am and noticed my wallet was missing.
                                    It has all my cards. Please contact me in case anybody finds it.

                                    Contact number:[protected]
                                    Email id: [protected]@gmail.com
                                    May 15, 2018
                                    Complaint marked as Resolved 
                                    Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 09, 2018
                                    Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                                    Dear Madam,

                                    Till now we have not got any information in this regard. If we get any information we will revert back to you.

                                    Regards
                                    BMTC
                                    Bus conducter not providing change and shouts at every passenger, very rude. Plz take serious action on him. Bus no is KA-01-F-4589
                                    I had boarded the Bmtc bus ( Bus number KA 01 F 4589) evening 6pm from Bannerghatt National Park with my family and children s, we had day pass. That bus conductor was start issue tickets and he asked us we showed day pass with I'd card then immediately he told go to others we leave the place another 20min late then also we sat on same bus because we don't have any emergency then he go somewhere again he came N saw we are in same bus only then he spoke very rudely scold us and told us to getdown and take another bus . He want to issue tickets and don't want pass holders sit in his bus. Then why Bmtc issues pass to passenger's. If they not accepting pass means? Please kindly take the action to that conductor or otherwise don't issues the passes to the passengers.
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