Bangalore Metropolitan Transport Corporation [BMTC]

[Resolved] Bangalore Metropolitan Transport Corporation [BMTC] — Bmtc did not get change for the issued ticket

rajnikant bal

from Bengaluru, Karnataka

Address:	560100
Website:	www.mybmtc.com

I had travelled from silkboard to wipro gate by bus on june 21st. I got the ticket which cost rs.25 (Rupees twent five only) and had given rs.2000 + 5/- (Rupees two thousand and five only) as i did not have change. I forgot to collect the remaining rs.1980 (Rupees ninety only) while gettin down at my stop. I would like to know how i could get the money back.

Route no: silkboard, 356cw
Boarding point: silkboard
Destination: wipro gate, electronic city
Date: 21st june 2017, 8:40 p. M.
Ticket no: bf 54 355641

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May 5, 2022

Complaint marked as Resolved

Bmtc did not returned the change for the issued ticket All the details are attached .

Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.

Jun 22, 2017

Updated by rajnikant bal Attached is the ticket. Please help

Jun 22, 2017

Updated by rajnikant bal Thanks BMTC and Mr S, Kumar(Mi Lifestyle marketing Pvt limited) for helping to reach out,

I got the details after calling BMTC customer care.

It went to (Depot 32 : Surya City : [protected]: [protected]@mybmtc.com : East Division)

But I have not received the money as Driver is on holiday till Tuesday as he called me and informed.

He confirmed that on Tuesday he will reach put to me for giving the change.

Verified Support

Jul 01, 2017

Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response Dear Sir,

BMTC regrets for the inconvenience caused. Please collect your remaining change in the depot that is depot-32(Suryanagara) by showing the ticket on which the change due is mentioned.

Regard's
BMTC

Verified Support

Jul 01, 2017

Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response Dear Sir,

This is your docket no for your further reference BMTCC10194175.

Regard's
BMTC

Jul 07, 2017

Updated by rajnikant bal Thank you Sir. the Driver inspire of calling is not giving the change or not Responding to my calls.
He called me and said he is in hometown for several weeks.
His number is [protected] from SUrya Depot, Chandapura

Jul 11, 2017

Updated by rajnikant bal Thanks BMTC, Please tell me where to go and collect the change .

As the driver/conductor is not picking the call and have not depositing the money to the Surya Depot-32. SO i called the Depot but the conductor is still absconding and have not joined the duty due to which i have not received my change.

I have still not got my change after 3 weeks sir. please help .

Jul 26, 2017

Updated by rajnikant bal The old docket number BMTCC10194175
The new Docket number is BMTCC10197013.
Please confirm if I can come to Depot 32 - Chandapura Surya city to collect the money.

Please confirm

Apr 27, 2022

Updated by rajnikant bal No confirmation and its been so many years .

I have not received the change and is really frustrating and worst service by BMTC.

Driver also b=never returned my money 1980 rupees.