[Resolved] Bangalore Metropolitan Transport Corporation [BMTC] — regarding bmtc smart card issue of duplicate card | |||||
Hi, Brother on 14-aug-2017, has got the bmtc smart card from kengeri satellite counter. When he boarded bus at vijayanagar, somebody has stolen. Then he tried calling to the axis bank help line, they were telling that the card details was not updated in there data base and asked to check with bmtc counter. On 16-aug-2017, he got police acknowledgement saying as the card was stolen and went to majestic counter to get the duplicate smart card. But they refused to provide the duplicate smart card, instead they asking him to get the new one with the same amount have to paid again. Why we have to pay again the same amount. Then where the initial paid amount went. This is not the way to treat poor students where money is a crucial thing. Please provide the duplicate smart card as soon as possible. Thanks Was this information helpful? | |||||
Sep 22, 2017 Complaint marked as Resolved Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint. Verified Support Aug 18, 2017 Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response BMTC Regrets the inconvenience caused your complaint has been registered and forwarded to concerned department to take action and this is your docket no for your further reference.BMTCC10200740.Regard's BMTC | |||||
 1 Comment | |||||
Comments
Today on 15/08/2017, I had travelled from mejastic to marathalli on a BMTC Bus and I forgot to collect the change of 425, kindly let me know the process.
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