[Resolved]  Bangalore Metropolitan Transport Corporation [BMTC] — rude behaviour of bmtc conductor and driver.

Address:

560100

I want to lodge a complaint against conductor and driver of bmtc bus (Details in the attachment). The incident occurred on 26th august 2017 around 9.30 a. M. At hebbagodi. I boarded the bus at btl college and asked for the ticket to hebbagodi. The ticket charge is rs.5 and i gave a 50 rs note to the conductor. Though he had enough change at that time to give the balance amount, he asked me to collect the balance while i get down at hebbagodi (The journey time was 5-10 minutes).
I asked him for balance amount when i reached hebbagodi and he gave me rs. 25 instead of 45. When i asked for remaining 20 rs, he told he don’t have change and i need to wait if i need the remaining amount. The bus already started and i informed the driver to stop the bus. He stopped the bus and communicated something with the conductor in kannada (Which i didn’t understood) and started abusing me loudly in front of all the passengers and again started the bus. I shouted at the driver to stop the bus and took a snap of bus number and him and told i will complain this. He again abused me in kannada while i got down from the bus.

I request the concerned ksrtc/bmtc officer to take the necessary action so that this won’t happen to passengers again. Also request you to let me know the status of this at the earliest.

Regards,
Anoop r
[protected]