Bangalore Metropolitan Transport Corporation [BMTC]

[Resolved] Bangalore Metropolitan Transport Corporation [BMTC] — smart card has been stolen

VU Dhanush

from Mumbai, Maharashtra

Address:

Rt nagar, manjunath layout, 560032

Hello
I'm dhanush.
Im an engineering student.
My wallet was stolen in a rush bus.
I have no idea what to do.
My college id card and smart card were in it.
My id card is lost too. Is it possible to buy a new smart card?
What will be the cost of the new pass approximately?
Is it compulsory to file a police complaint?
What is the perfect solution for this?

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Nov 10, 2019

Complaint marked as Resolved

Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.

Verified Support

Oct 09, 2019

Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response Dear Dhanush,

This is to inform that you must register a police complaint about loss of your student pass. If you want to get a duplicate pass visit KBS pass counter along with acknowledgement of police complaint, college ID, fee receipt and pay processing fee of Rs.200/- and pass amount for the remaining period.

Regards,
BMTC