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Bangalore Water Supply & Sewerage Board [BWSSB] Complaints & Reviews

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Updated: Dec 19, 2025
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Bangalore Water Supply & Sewerage Board [BWSSB] reviews & complaints page 102

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G
gargie rajmohan
from Bengaluru, Karnataka
Aug 1, 2019
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Address: 1st main, 15th cross, pai layout bengaluru-560016, 560016

Hi,
Today we got sewage mixed water in pai layout (Kr puram). Also water smells very badly in the last few days. We are paying considerable amount for cleaning sump and over head tanks. And we are filling water in oht again by paying huge amounts to private tankers. Cauvery water is not coming regularly. Sometimes we get water after 4-5 days. Kindly take necessary action.

Regards,
Gargie
1st main, 15th cross
Pai layout-560016
The water bill for the month July has additional bill amount from previous month which was paid via Paytm

1. Operator Reference Number TGUFP16EA68K2TRGCNMD5L1Y30PJ7G2IPEX
2. Amount 704
3. Date & Time of transaction 01/Jul at 07:43 AM

Please update this
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    M
    Mahesh8282
    from Bengaluru, Karnataka
    Aug 1, 2019
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    Address: 7th cross, avalahalli BDA layout, BSK 3rd stage., 560085

    Dear sir/madam,
    From past week, we have water leakage in front of my house. Local line man digged the are twice but didn’t fix the issue. When we asked, he demanded ₹4500, & verbally threatened us, if don’t get it fixed, he will disconnect the water connection to my house. Yesterday he digged the area again & disconnected the water supply. However, the water is still leaking from the ground.
    Now, let’s come to the main point. The water leakage is due to a tree root in front of my house. This tree was recently fallen during heavy rain and winds in girinagar. Bbmp, have not cleared it properly, hence the bent trunk & roots causing the issue.
    I believe, since, source of problem is related to bbmp, it should be fixed by bbmp. Bwssb should notify bbmp, of this issue & get it fixed.
    I write this in severe grievance, as it is a harassment from bwwssb lineman to get it fixed through him & pay him cash without any receipt.
    If the problem exists within my property, i definitely feel liable to fix the issue. I kindly request you to address this type of harassment from your linemen.

    Thank you.
    #81, 7th main, 4th cross rukmini Nagar 560073 have issue of sewage water overflow near the home and Its been more than one week it is fill my home waranda please do some thing about it.
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      S
      Sneharose
      from Bengaluru, Karnataka
      Aug 1, 2019
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      Address: Opp Samprasiddhi apartment, rachenahalli, near railway underpass bridge, 560077

      There is water logging and big pot holes due to sewage water near railway underpass bridge road, rachenahalli, opp samprasiddhi apartment, bangalore 77.
      Major accidents are taking place for two wheelers passing that road. The two wheelers are getting stuck in the potholes. The sewage water in going in out shoes. Making it very difficult to go to office.
      Major companies in manyata tech park are located near this road. Employees are finding it difficult to commute and travel.
      Please take necessary action immediately.
      Thanks
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        P
        Papiyag
        from Chennai, Tamil Nadu
        Jul 31, 2019
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        Address: NO 2099 16TH B MAIN HAL II STAGE, INDIRANAGAR, NEAR VLCC, 560008

        I am a resident of 2099, 16th b main, hal ii stage, indiranagar, bangalore. Post the water shutdown from 21st july till 22nd july, the pressure of the water is very less. For that reason we are not getting sufficient water. Request your immediate intervention and solution for this. Please note we do not have bore well facility and private water suppliers are not of any help.
        Manhole overflowing in 5th main ibblur, sarajapura main rd from past 4 days. Motorist and tankers ride has worsen the situation... children's are unable to come out of house for play. The whole road is untidy and come out with bad odour smell.please take necessary action to fix the issue as soon as possible. Thank you
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          N
          nayana gm
          from Bengaluru, Karnataka
          Jul 30, 2019
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          Address: 6th main, 6th cross AMCO COLONY, balaji layout, Near surya residency apartment, 560092

          I am a resident of amco colony, kodigehalli. We are not getting proper water supply from past one month. And from past 10 days not even a single drop. It became a big tension as we dont have water for our daily needs also. It indirectly affects our health as we cant maintain cleanliness and being unhygienic. So, directly you will be the responsible for our lives. I am requesting you to look into this problem and resolve asap.
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            S
            Suman Somaiah
            from Mumbai, Maharashtra
            Jul 30, 2019
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            Address: 132 A block CIL colony, 4th Main AECS colony sanderpaniniketan school down Sanjaynaga, 560094

            Dear sir, we are not getting water from past one month. Please look into the problem and sort out.
            We have complained to the call centre. We get the response saying that it be solved immediately. But it never ever happened. We got afford to buy tankers as we are senior citizens.

            Our problem you have to solve else we have to suffer without water only.
            Kindly consider my request and do the needful

            Suman
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              L
              Lparida
              from Mumbai, Maharashtra
              Jul 30, 2019
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              Address: 560037

              Dear Sir/Madam, I am Lalatendu Parida. PR Layout 3rd A Cross, Munekolala, Marathalli.Last month water bill was 2881. Due date was 13th July. Which i paid on 24th through my Debit card. Amount 2885.72 has been deducted from my account but it is not reflecting in My BWSSB account. For which I have made Complaint to BWSSB but didn't get any solution.RR Number- E-223297. Bill No.[protected]. Consumer Name- C Latha. Again new bill, Bill no[protected] generated and the amount which was deducted from my Bank account for last bill has been added in new bill. Which is showing total amount as 5598. Please consider the same or else refund my amount.
              Here i have attached the receipt of payment of BWSSB bill for your reference. kindly do the needful ASAP. Thanks and Regards, LALATENDU PARIDA +91- [protected]
              Sep 17, 2019
              Complaint marked as Resolved 
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                L
                Lparida
                from Mumbai, Maharashtra
                Jul 30, 2019
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                Address: 560037

                Dear Sir/Madam, I am Lalatendu Parida. PR Layout 3rd A Cross, Munekolala, Marathalli.Last month water bill was 2881. Due date was 13th July. Which i paid on 24th through my Debit card. Amount 2885.72 has been deducted from my account but it is not reflecting in My BWSSB account. For which I have made Complaint to BWSSB but didn't get any solution.RR Number- E-223297. Bill No.[protected]. Consumer Name- C Latha. Again new bill, Bill no[protected] generated and the amount which was deducted from my Bank account for last bill has been added in new bill. Which is showing total amount as 5598. Please refund my money or else consider as payment for the same.
                Here i have attached the receipt of payment of BWSSB bill for your reference. kindly do the needful ASAP. Thanks and Regards, LALATENDU PARIDA +91- [protected]
                Sep 17, 2019
                Complaint marked as Resolved 
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                  S
                  Syed K A
                  from Delhi, Delhi
                  Jul 30, 2019
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                  Address: Mosque Road, Frazer Town, Bangalore-560005, 560005

                  After a long no water supply of water for 15 days, water finally came but only for 4 hours n again the same problem of no water from past 2 days... Life is becoming miserable without water and impossible to complete the household chores. Deeply distressed without water. Several complaints have been made to the water authorities but issue is yet to be resolved. Kindly look in the matter as soon as possible.
                  I have paid June Month Water Bill through PhonePe on July 11th 2019. but bill still reflecting as Due.

                  Kindly confirm receipt of the June month paid amount.

                  REF ID:PHNN1907111418354868299616

                  And July month bill is not yet reflecting .

                  Please let me know the status for receipt of june month bill and july month due bill.
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                    B
                    Bkvinay
                    from Yellapur, Karnataka
                    Jul 29, 2019
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                    regarding water supply in area mysore road byatarayanapura ward number 156

                    Address: 1Main 1Cross New Extension Byataranapura Mysore Road, 28/29, 560026

                    Dear sir,
                    As per in our area byatarayanapura new extension mysore bangalore 26 ward number 156 since from one week we are not receiving the water supply regularly time only one hour and half hour supplied the wall man is not regularly maintaining time before used to live timings around 8 p. M. To 11:30 but since from one week the timing as change the wallman night supply 9:00 p. M. To 10:30 p. M. Only comes with drunken master if...
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                    D
                    dheeraj vs
                    from Bengaluru, Karnataka
                    Jul 28, 2019
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                    Address: 560037

                    Hi sir/madam,

                    My name is dheeraj from the below address:

                    #129, 3rd a cross, temple road,
                    Shiridi sai nagar, munnekolola
                    Bangalore-37

                    We used to get cauvery water 3 days a week with good force and was sufficient for our daily use.
                    Since 2-3 months we are not receiving the water in sufficient force and we are unable to meet the needs.

                    The residents in my street are facing the same problem and are forced to take water from tankers.

                    Could you kindly have a look and see if this can be addressed.
                    We suspect it could be due to illegal connections and uneven supply.

                    Regards
                    Dheeraj
                    Ph:[protected]
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                      R
                      Raj Shastry
                      from Bengaluru, Karnataka
                      Jul 27, 2019
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                      Address: 135, 5TH CROSS, vIJAYASHREE lAYOUT, mYLASANDRA, Bangalore 60, Bangalore, Karnataka, 560060

                      Dear tushaar girinath sir..

                      The sewage treatment plant in mylasandra, behind the upcoming metro station is not functioning as per the rules and lets out untreated sewage water back to the vrishabhavati river with severe and unbearable stench all around which is creating health hazard to citizens living in the vijayashree layout with about 2000+ residents suffering from airbourne diseases like severe asthma and whoophing cough.

                      We can see pitch black water being let out of the pipes into the drain for which we have photo`s & video`s to prove how careless & bad the work is in the stp.

                      The smell is unbearable many times which makes us leave the house and go out of our layout and come back late in the night. Many people have already complained about this but no action has been taken till now.

                      Kindly look into this serious matter immediately before a big strike takes place to stall the works completely and raising the issue to much higher level.

                      Rajendra shastry
                      135, 5th cross, vijayashree layout, behind stp, mylasandra. Bangalore -560060
                      [protected]
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                        S
                        Shafiya N
                        from Mumbai, Maharashtra
                        Jul 27, 2019
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                        Address: No. 915 1st Stage 2nd Block 19th Cross HBR Layout Bangalore, 560043

                        There is no water supply from past 10 years at No. 915, 1st Stage, 2nd Block, 19th Cross, HBR Layout Bangalore 560043. All these days we were adjusting by getting water tankers 5 times in a month. From past 3 months we are struggling hard as even water tanker suppliers do not cooperate with us they give reasons such as they do not supply to this area, the suppliers which are in this area make us wait for 2 to 3 days and they do not turn up onto that they are very rude. I request you to resolve this issue at the earliest.
                        There is pump of borewell water and loaded in a tanker
                        which is used to supply water to other places i our locality
                        there no registerd company resindents really do not where to lodge a complaint
                        the vechile used for transport is not in a good condition
                        kindly take sutiable action
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                          Charan Jayasimha
                          from Bengaluru, Karnataka
                          Jul 26, 2019
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                          Address: Sanjaynagar bangalore, 560094

                          From the residents of lakshmamma layout, nagashettyhalli, bangalore-560094.
                          Regarding improper cauvery water supply and no proper response from the bwssb team located in sanjaynagar. Residents are suffering a lot because of supply team located in sanjaynagar. We request the concerned authority to take action on bwssb employees of sanjaynagar branch.
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                            shashi gowda
                            from Mumbai, Maharashtra
                            Jul 26, 2019
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                            Address: 39 1st main Raju layout Nagadevanahalli Bangalore 560056, Bangalore, Karnataka, 560056

                            Dear sir,

                            I am shashidhara, i am consumer of kaveri water in kengeri upanagar,

                            My rr number is w[protected]

                            Last month bill amount was 1191/- (Thousand one hundred ninty one only)

                            And i have made this payment on 25th june 2019, and it was successful in mobikwik app,

                            In this month (July) bwssb bill is showing / reflecting as arriers /due / pending bill payment along with interest of rupees 20/-

                            Details of payment is as below

                            The bill payment is through : mobikwik

                            Bill reference number is : b[protected]

                            Status of payment from mobikwik : successful

                            Please do the needful,

                            Thanking you,
                            Shashidhara
                            [protected]
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                              R
                              Raj Shastry
                              from Bengaluru, Karnataka
                              Jul 25, 2019
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                              Address: 135, 5th cross, Vijayashree Layout, Mylasandra, Behind STP/Proposed Metro Station, 560060

                              The Sewage Treatment Plant in Mylasandra, behind the upcoming METRO Station is not functioning as per the rules and lets out untreated sewage water back to the Vrishabhavati River with severe and unbearable stench all around which is creating health hazard to citizens living in the VIJAYASHREE layout with about 2000+ residents suffering from airbourne diseases like severe asthma and whoophing cough.
                              We can see pitch Black water being let out of the pipes into the drain for which We have photo`s & video`s to prove how CARELESS & bad the work is in the STP.
                              The smell is unbearable many times which makes us leave the house and go out of our layout and come back late in the night. Many people have already complained about this but no action has been taken till now.
                              Kindly look into this serious matter IMMEDIATELY before a big strike takes place to stall the works completely and raising the issue to much higher level.
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                                Anoop Om
                                from Mumbai, Maharashtra
                                Jul 25, 2019
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                                Address: #10/A,4th b MAIN,8TH CROSS CHANDANA LAYOUT,SUNKADAKATTE, Bangalore, Karnataka, 560091

                                I have paid the previous bill on paytm of bwssb for the month june amounting to 1841 on[protected]
                                But the bill of august is having a bill amount of 3063 including arrears of 1841 with interest 31
                                Please look into the issue as soon as possible or we may have to take up legal action against this. I have attached all necessary proofs with this. Look into the issue my rr number is w-253853/nb and the paytm payment transaction number is [protected]
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                                  S
                                  Somesh Hm
                                  Jul 24, 2019
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                                  Address: 6TH Cross,, BTS LAYOUT, Ullal Main Road, 560091

                                  Hi team,
                                  Even though corporation borewell exists, line man is not releasing water to household. Previous line man used to release water but current man is not releasing water while same line man releases water to adjacent road.

                                  This is causing inconvenience to residents. Request you to ook into this and take appropriate action at earliest

                                  Area:
                                  6th cross, bts layout,
                                  Ullal main road (Near bydrahalli)
                                  Bangalore-560091

                                  Thanks in advance
                                  Somesh
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                                    UnderThe CoconutTree
                                    from Bengaluru, Karnataka
                                    Jul 23, 2019
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                                    Address: NO.472,17TH C MAIN RD, KHB COLONY,5TH BLOCK,KORAMANGALA,BENGALURU,KARNATAKA, 560095

                                    Hi, My Customer Id - 20376
                                    Bill no. - SE[protected]
                                    R.R. NO - SE374624/K2-220
                                    BILL DATE - 19/06/2019

                                    Dear Respective Official.
                                    I am facing wrong meter reading captured by bwssb or default meter of my water.
                                    kindly check my meter and correct my water billing
                                    its showing consumption of water is 240000 ltrs which is way too much.
                                    accepting the quick action on it.
                                    Thanks and regards
                                    Jul 23, 2019
                                    Updated by UnderThe CoconutTree
                                    no update on my previous complain, High meter reading from bwssb

                                    Jul 23, 2019
                                    Updated by UnderThe CoconutTree
                                    why its fakely mark as resolved when their is no action taken on my complain
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                                      Ranjithks
                                      from Bengaluru, Karnataka
                                      Jul 21, 2019
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                                      Address: No 83, 10th cross, Bhel layout 2nd stage Pattanagere Bangalore, 560098

                                      Im located in 10th cross bhel layout 2nd stage pattanagere rajarajeshwari nagar.

                                      The water drinage near my home in the corner is blocked, because of which our home water drinage is also blocked.

                                      We cannot use bathrooms and there is bad stench innthe road because of water overflow, it has been going on for a week and no amount of calls to bwssb has led to any resolution.

                                      Please fix this soon.. The water is flowing on the road.
                                      I have been charged Rs446 as the other charges in my water bill and my total bill amount has been risen upto Rs1434, this has been happening from past 2 months I would like to know what are the other charges. Please see to this query and take necessary actions needed, if not mail me the queries taking place.
                                      Bill no N- 117141
                                      We are having only 4 house in a building but the Bill has been generated for 20, 884/- saying that the consumption is almost 2, 62, 000 ltrs (Round Figure).
                                      Is this possible? please check and resolve as earliest what is the problem in it.
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