Bangalore Water Supply & Sewerage Board [BWSSB] Complaints & Reviews

Extremely irregular supply of water in our area. As a result our water bills come down drastically (to Rs.300/-) and go up suddenly (to Rs 1300/-) in some month when water is supplied for long periods of time in a day. Since, more water cannot be stored it gets wasted in many cases due to overflowing sumps/overhead tanks. Action of the person responsible for operating the valve is highly suspect too!

Main road drainage in front of my home is blocked. Water is overflowing. The location is opposite to Subash English school behind BSNL telephone exchange, R.M.V 2nd Stage, Bhoopasandra, Bengaluru 560094

You may contact me on [protected]

Hi,

My BWSSB meter is changed from domestic to non domestic, when contacted the billing person he asked to check with BWSSB team, they again suggested to come along with the agent and that agent is demanding a hectic amount of rs. 30, 000/. Please help to resolve this issue.

Regards,
Manzoor

Water is using without the meter in 10th main road Attur Layout Yelahanka Bangalore 64 and please check the enter road. Please check it sir., Clear it sir.

There is a drainage overflow in front of our gate. When enquired on the same it is been said due to blockage in the main road the drainage water is reversing back near our house. We have many children's who are staying in this location and old people who come out for playing and walking respectively. The drainage smell can effect them. We request you to take some action and resolve this issue.

Hi sir,

good evening

I am manjunath S from Shanti nagar constituency Jalakanteshwara pura vinayak nagar 560030, We are facing water issues from past 3 years. Total families affected 6-7 (50 members), we are struggling to receive corporation water after using motors also, its been very difficult to live without water, if one house receiving water other families will not receive hence we have wait for longer period, My mother she s waking up all the night from past years struggling to receive water waking up all the night its spoiling our health.

I oblige you please look into this serious matter and do the needful As soon as possible sir.

Thanks and regards,

Manjunath s

RWH cess is appearing in the bill even after implementation. No action taken by the concerned authorities even after the intimation in October 2022. Even the letter to P.R.O, Cauvery Bhavan has no effect.

Drainage blocked in 6th Main, Pai Layout, Hulimavu (dead end) since 2 weeks... solicit your kind cooperation to resolve the same on priority Thanks C Shankar Mob [protected]

Always in our area drainage every 6 months there is blockage.
now also it was blocked.
kindly take up immediate steps to resolve this issue.
Please requesting, give me a permission for road cutting, i will re-check our pipes & inserting new pipes for the same.

I have Kaveri water supply to my house. Every month I’m getting only the minimum amount as the bill even though I use Kaveri water. Please help me with this so that I can get the correct bill amount. You can contact me at [protected].

The main road point of sewerage is blocked which is causing overflow from my house sewerage junction. This is over flowing since week.

Hello sir/Madam,

I'm residing in Bangalore Garvebhavipalya Palya Lakshmi layout, We have had only 2 house and now we have constructed 1 house on top of that. Initially when construction is going on we have spoken to BWSSB employee they said for 1 house construction no need to get any meter, so we didn't take any extra meters. Now from past 3 months the billing man converted Non domestic to Partial domestic. Even though we are using very less water still they are giving heavy bill. So we asked to Change it to non-domestic now they are asking for 10, 000. Please kindly help to convert the meter to Non domestic.

The sewerage is overflowing and it's all over it is not my house it's from the road one flowing into my home please resolve this I'm having issues to stay also it is very dirty.

Dear sir,
Our RR NO S-138261/DG04-85 HAS BEEN STOLEN I REQUEST U TO GIVE A NEW Meter

Dear sir,
Our meter no 138261/DG04-85 H has been stolen. I request you to give a meter.
Thanking you

Dear BWSSB members,

My Pranams to you all !!! I am writing this after all my attempts to resolve the matter for a solid 7 years.

I am simply appalled by the way how my case has been handled by BWSSB without any resolution for the past 7 years. This is in spite to visiting the Kundanahalli office many many times. For your info. I travel all the from San Francisco, USA to the BWSSB office every time (almost every year sparing the Covid years) and is no fun doing this for past 7 years. I had so much faith and belief in the system which now has been shattered with such a high bureaucracy and negligence in handling my case, not to mention how much harassment that my tenants, my property manager and myself had to face. Its always been a humble request all these years and with no end in sight, I had to resort to finally formalize through this complaint.

It all started with the bill amounting to 40k that was due to meter fault. The meter was replaced eventually after many visits, but the bill amount kept on adding due to interest that shouldn't have been to begin with. Finally, it snowballed to 2.47 lakhs with not a single drop used by us !!! Based on Mr. Anwar Mirza advice, the then EE, I sent a DD for 1.25 Lakhs to at least initiate the process of taking care of the bill. Its been 4 years from the time we sent the letter with no resolution in sight. At this time of writing Mr. Mirza has been replaced by Mr. Darshan who wouldn't even respond to calls and text messages.

My effort on contacting the chariman Mr. Jayaraman has been in vein after numerous requests to Mr. Sharath. We also met Mr. Somashekar who was then Cheif Engineer, but could not move a needle with AECS office staff. My personal experiences with the staff at the ACES east office is another story that would take another 5 pages. I distinctly remember all the names after numerous trips!!!

Finally, spoke to Mr. Kumar Naik this week who is willing to look into the issue and resolve to the satisfaction. Nevertheless, I wanted to provide the details so the concerned people know about this can act immediately before I escalate to other Leaders.

I am sure that you sympathize with all the things that I had to face these 7 years. I would like to have all the pending charges waived and also refund the DD amount that I paid for no fault of ours. You should be happy that I am not asking for my travel expenses !!

I would like to speak to Mr. Jayaraman to highlight the trigger point for all this that I wouldn't want to describe in this complaint which would not be a responsible act on my part. I am hopeful that I will be given an opportunity to speak. I have enclosed some of the emails and documents along with this complaint. Please please please help and I don't know how else I can request honestly.

Yours Sincerely,
Magesh

We get water only once in a week and due to road work BBMP has damaged the pipe 5 times and everytime we repair the pipe . Today also it was broken ...the valvemen has shouted us for no reason and closed the pipe connection with end cap.

Why should we be blamed for BBMP, L&T and BWSSB people for no reason.

Does it mean water connectionneeds to be stopped for us instead of repairing.

We are facing severe smell in our road i e 18th cros 20th mn road vijaynagar
inspite of so many complaints its not rectified
kindly atleast resolve the same

Sir,
In our home toilet drinage water blocked in pit chamber coming back to home . Pls do needful immediately .

Sir, in our house no:10, 2nd cross, patalamma layout Kadugodi bangalore. Toilet wastage coming back to home for long period. So pls do needful action immediately to avoid severe health issues. Pls attend immediately sir
Thank u
From; siva prasada raju
Ph:[protected]