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Bangalore Water Supply & Sewerage Board [BWSSB] Complaints & Reviews

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Updated: Jul 18, 2025
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Bangalore Water Supply & Sewerage Board [BWSSB] reviews & complaints page 167

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N
neetz
from Bengaluru, Karnataka
Jan 29, 2014
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Address: Bangalore, Karnataka

Dear Sir - I am resident of Jayanagar 9th block, east end main road, 36 “A” cross, Bangalore 69, this particular lane ( 36’A’Cross) has not been getting adequate water supply from past 3 months now, Even after several complaints to the local water supply office, no action been taken. we see that all the neighboring localities don’t have any issues with water supply. Request you to please arrange to release sufficient water to meet our domestic needs. I am writing this on behalf of the residents of 36’A’Cross lane Jayanagar 9th block. thanks
Aug 14, 2020
Complaint marked as Resolved 
I am a resident of Srinivasa Nagar, Banashankari I stage Bangalore 560050.

Our locality has main supply waterlines on the main roads and smaller feeder lines on the cross roads.

While all residents on the main roads and also those on cross roads who have managed to hook up themselves to main lines enjoy an uninterrupted 5-6 hrs of water supply (about 12-15 Klts) on alternate days, residents like me on cross roads receive a miserable 1 hr of supply.


There is a huge disparity in the quantum of water supplied to these two segment of the residents. About 10%
residents enjoy 5-6 times the water supply of the rest 90%.

The entire control is with the valve man, who takes a one man call.

My sincere request to the department is to replace all manual valves by automatic valves and ensure all residents receive equitable quantum of water.

This will be a fair justice and great help to many residents like me, residing in the locality for more than 3 decades.


Thanking in anticipation


Gundu Rao.
Subject :
Complaint – Insufficient water supply to 6 ‘A’ Cross


Dear Sir

We, the residents of Chinnappanahalli 6A
Cross, Doddanakundi Extenstion have the Cavery water connections. We do not get water for 15 days at a time and
even if there is supply, it is only for about ½ hour to 1 hour. We are suffering with the problem of
insufficient water supply. Residents from
other cross/streets (around our area) in Chinnappanahalli are getting normal
water supply.

On talking to the person who is in-charge of
water supply in our area, Muni Anjanappa/Nagaraj, we are told that the pipe is
broken and it will be repaired in 3-4 days, It is almost 3 weeks now.


We have suffered in-sufficient water supply
from past 20 days. I request concerned higher officer to look into this matter
& solve the problem.


WE PAY OUR BILLS even though THERE is NO REGULAR
WATER SUPPLY. This is to bring to your
notice that there has been no regular water supply for from 1st March’ 2015.


Request you to get the necessary pipes
repaired immediately, in such situation the residents of our street will be grateful
to you Request you to provide us with a Complaint ID Number for us to follow up
on this issue and get this resolved.


Thanking you,


Yours Faithfully,


Padmavathi
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    Gopa N
    Jan 23, 2014
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    Address: Bangalore, Karnataka

    Dear sir, For the past 5 months we are getting exhorbitant water consumption. We stopped using BWSSB water and started using Borewell water. Still the meter is running and eventhough we are not drawing much water. Can you provide me some contact or arrange to rectifiy the meter. Thanks. N.Gopal, F2, Aditya Apartments, 19, 5th Cross, 1st Main, Prashanthnagar, Bangalore - 560079. Mobile : [protected]
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      Ragavendra_udupa
      from Bengaluru, Karnataka
      Jan 20, 2014
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      Address: Bangalore, Karnataka

      Dear Sir - I am resident o[censored]rban Clusters, Behind Reliance Fresh, T C Palya Main Road, Krishnaraja pura, Bangalore 36 After lot of follow up and complaints we finally got water supply in the last 2 months. But we are give water for 1 hours every week, which accounts for 1000 to 1500 liters a week. We have been depending on water tankers for more than 5-6 years. We want help to get more water, atleast 500 litres per house per day. We have lodged our complaint with central complaint, with executive engineers with no help so far Can you please help us get water. Please note all the neighboring localities are getting water twice a week, then why not us ? regards Ragavendra Udupa, [protected]
      Aug 14, 2020
      Complaint marked as Resolved 
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        E
        elumalai A
        from Bengaluru, Karnataka
        Dec 19, 2013
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        Address: Bangalore, Karnataka

        From, Vedavathi, ulsoor lakshmipuram Bangalore 8 To: The Concerned Engineer BWSSB, Sanjay Nagar / RT Nagar Bangalore. Respected Sir, I Veda from past 30 years i am staying in ULSOOR LAKSHMIPURAM bangalore using the corporation water, I have demalised and constructed the new house which of 600 sq st 2 floors, Our old water meter came his name is (SHANKER PH [protected]) and he forcsed to change the meter and aken money 16, 000/ he told that some file has to be moved in office I thought it true. Next month new water meter has came I asked him about the Shaker he told that he as transfered. After 3 month the new water meter reader is asking 20, 000/ for same file moving he is not giving bill to us he forceing us to give i dont know what to do please suggest my ph [protected] [protected]@gmail.com In our area when shanker was their we are getting only 200 to 300 montly bill, now when the new meter reader came we are getting more than 1000/ Please it a request to change the water meter reader to different location. other wise we will go the CONSUMER COURT OT SOLVE OUR PROBLEM. Thanks, Veda ph [protected] [protected]@gmail.com
        Aug 14, 2020
        Complaint marked as Resolved 
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          A
          ashyas99
          from Shillong, Meghalaya
          Dec 16, 2013
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          Address: Bangalore, Karnataka

          Respected Sirs, We the residents of 3rd Cross, 2nd Main, Laxmilayout, Arekere, Bannerghatta Road, Bnagalore 560076 are facing acute problem due to complete blockage of roadside main drainage line which is filled with sewage water overflowing from houses at upperside of drainage line for the past 4-5 months. Though some cleaning work initiated by BBMP but since it was left halfway and they refuse to fix the problem of sewage overflow. This cause serious health problem to the residents of area and approach road has become potential point of accidents. We therefore humbly request you to kindly do the needful at your earliest possible. Regards
          Aug 14, 2020
          Complaint marked as Resolved 
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            sunita Nadkarni
            from Bengaluru, Karnataka
            Dec 15, 2013
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            Address: Bangalore, Karnataka

            I live in 138, Central Excise Layout, 8th Main, !st Cross, Vijayanagar, Bangalore. My neighbour's tank (House no.139) has been overflowing at nights for more than a year. They have an open pipe leading from their bathrooms due to which water stagnates in their service area near our common compound wall. Due to this my terrace wall has cracked and there is seepage in my garage and the basement storage area. This is a potential danger to my house which has load-bearing walls. Inspite of repeatedly asking them to attend to this problem and recommending agencies that can handle this problem, no action has been taken by them as yet. Please arrange to get the two buildings surveyed by your officials and instruct my neighbour to attend to this problem to prevent further damage to the buildings and save thousands of litres of precious potable water from going waste. Hoping to receive a speedy action from you, Sincerely, Dr.Sunita Nadkarni
            Aug 14, 2020
            Complaint marked as Resolved 
            My neighbors house bearing 234, 4th Cross Kanakadasa layout lingarajapuram extn Bangalore 560084 has been having overflowing sewage for almost weeks now and they are not interested to clean the same due to expense. Almost all o[censored]s in the area have approached them to clean the sewage, but failed. Can the concerned authorities take some legal action on them
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              K
              karishmakarum
              from Chennai, Tamil Nadu
              Dec 13, 2013
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              Address: Bangalore, Karnataka

              DEAR ALL,
              IM A RESIDENT OF CKC GARDEN DOUBLE ROAD 2ND MAIN ROAD BANGALORE 560027
              THERE IS A COW SHED IN OUR LANE.. THESE PEOPLE HAVE OWN HOUSE AND RESIDING FRM 25 TO 30 YRS IN SAME PLACE.. ALL THE RESIDENTS ARE SICK AND TIRED OF TELLING THEM TO MAINTAIN CLEANLINESS IN THE LANE BUT THEY DONT LISTEN, , THERE 40 FAMILY WHICH INCLUDES 20 CHILDREN
              ALL THE RESIDENTS R SUFFERING FRM MALARIA DENGUE COZ OF COWDUNG EVERY WHERE IN THE LANE.. AND STAGNANT WATER AFTER WAGING THE COWS AND MORE OVER THEY DONT FEED THE ANIMAL PROPERLY.. THEY TIE COWS IN THE LANE AND ALL FOOD GIVEN TO THEM IS STORED IN LANE BCOZ OF WHICH THERE ARE TOO MANY RATS IN THE LANE... RESIDENTS CANNOT PARK THEIR VEHICALS COZ ANIMALS WILL BE TIED IN FRONT OFF ALL THE HOUSE... WE HAVE COMPLANING FROM MANY YRS BT NO OFFICER COULD HELP US.. WE R STRUGGLING A LOT PLZ HELP US.. 2 CHILDREN HAVE DIED COZ OF DENGUE TOO MANY MOSQIUTOES COZ OF COWSHIT EVERY WER IN LANE...



              PLZ HELP US...








              KINDLY POST BACK IF YOUR COMPLAINTS HAVE GOT ANY SOLUTION OR NOT.
              Aug 14, 2020
              Complaint marked as Resolved 
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                arunice12
                from Arcot, Tamil Nadu
                Dec 12, 2013
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                Address: Bangalore, Karnataka

                Dear Sir/ Madam My house is near BDA park, Muneshwara Block, Bangalore. Whenever the corporation give water supply in the evening in 50 feet road near BDA park, I see fresh water leakage. Kindly patch up this leakage and save the fresh water. You could contact me to show you the exact place. Yours faithfully Arun Kumar 37/7 1st cross New Timber Yard Layout Raghav Nagar Bangalore - 560 026 mobile: [protected]
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                  vinayaka2025
                  from Nellore, Andhra Pradesh
                  Nov 28, 2013
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                  Address: Bangalore, Karnataka

                  DEAR SIR WE ARE USING THE CONTAMINATION WATER SINCE FROM LAST 8 MONTHS NEAR 5TH CROSS CHOLURPHALYA ROAD MAGADI ROAD BANGALORE 560023 YOUR BWSSB ENGINEERS HAS DONE THE INCOMPLETE WORK OF CHANGING PIPES IN OUR ROAD OUR LINE WALL MAN IS NOT GIVING THE PRESSURE TO OUR ROAD SINCE FROM LAST 8 MONTHS BUT IF WE SEE THE OTHER ROAD NEXT TO US PRESSURE IS GOOD KINDLY LOOK TO IT AND PROVIDE THE SERVICE FROM UR SIDE QUICKLY
                  Aug 14, 2020
                  Complaint marked as Resolved 
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                    ggheg18
                    from Bengaluru, Karnataka
                    Nov 7, 2013
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                    not showing bill details online

                    Address: Bangalore, Karnataka

                    Consumer Name:Ganapati T Hegde, R.R.No:S-542521/S-50, Bill no:S[protected] Above said bill details are not showing online. So I could not make the payment through online mode. Kindly look into the matter immediately. Thanking you, Mr.Ganapati. T Hegde...
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                    Anand deshikan
                    from Bengaluru, Karnataka
                    Nov 5, 2013
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                    Resolved

                    To The Chief Engineer, BWSSB, North Division, Bangalore Dear Sir, We have not got enough water supply in Gokul 14th main for past 3 months .Hardly water comes only 2 hours with low preassure in alternate days. arrange to release the water to meet our domestic needs. I am writing this letter on behalf of residents of Gokul 14th main 1st sgage 1 phase bangalore as we are suffering from acute water shortage for past 3 months Request your intervention to instruct concerned personnel to do the needful and release water immediately. Thanking you, Anand
                    Aug 14, 2020
                    Complaint marked as Resolved 
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                      Ravi J
                      from Udupi, Karnataka
                      Oct 31, 2013
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                      Address: Bangalore, Karnataka

                      This id to inform is we have a filed a complaint on 27/10/2013, still none of the BWSSB officials have not come to sort out the issue, The issue is regarding Blockage of sanitary in Iyaanashetty layout Mysore road Bangalore 560026, complaint has been written by me in complaint book but officials have striked on that & they have written as problem has been sort out but no one has come to clear the issue, pls do the needful in this regard Regards Ravi
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                        S
                        suchi1997
                        from Udupi, Karnataka
                        Oct 24, 2013
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                        Address: Bangalore, Karnataka

                        Sir/Madam, I am Suresh Babu resident of 1441, EWS 3rd phase, Sanitary core, B sector, Yelahanka New Town, Bangalore – 64. There is a Sewage Blockage problem in my locality for the past several months. Every time the sewage line gets blocked the sewage waste comes out of the sewage chamber in front of my house. BWSSB staff cleares the block temporarily after 15-20 days of lodgement of complaint. Now I request your intervention into the problem to get a permanent solution. I kindly request you to inspect the area and find who is at fault and what can be done for a healthy and hygiene environment. This problem is creating major hygienic problem in the area and mosquitoes are breeding around the area due to sewage wastes flowing on the road. I once again reiterate that please inspect our area and arrange a permanent solution for the problem. Yours faithfully, Suresh Babu [protected] 28462176
                        Aug 14, 2020
                        Complaint marked as Resolved 
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                          rocky73
                          from Bengaluru, Karnataka
                          Sep 8, 2013
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                          Address: Bangalore, Karnataka

                          There is no proper Cauvery Water Supply in and near No 14/7 Near Magdi Road, Opp Raghavendra Swamy Temple, Near Prassanna Theathre, Bangalore 560023, We are facing this problem since two years now with repeated complaints no action has been taken, further we get water only for 5-10 and that also once in 6 or 7 days..!!!!, Though the whole street gets water supply, there are some un scruples people who put internal motor and pull the whole water to their respective building, I hope the BWSSB would take this issue at the earliest and resolve the same, Thanking You, Rakesh Tel : [protected]
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                            DRVM
                            from Gurgaon, Haryana
                            Sep 3, 2013
                            Resolved
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                            Resolved

                            SUSPECTED METER

                            Address: Bangalore, Karnataka

                            To, AEE,sub division N-1 Consumer ID type : 39742 DOMESTIC RR No. : N-538919/DSH-96 We are getting faulty water bills for which urgent action is requested from your end . in ground floor one family having 3 members and at 1st floor four members are residing.usually we will get less than Rs 600/- water bill .(eg: 7-2012 ..Rs 398, 8-2012.. Rs 191,9-2012..Rs 594, 5-2013..Rs 797).We got SUSPECTED METER READING BILL FROM[protected] FOR...
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                            ravibr64
                            from Bengaluru, Karnataka
                            Sep 2, 2013
                            Resolved
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                            Resolved

                            With reference to the above subject, I would like to bring to your kind notice that, I the resident of Royal Residency Layout, south Bangalore, having enormous problem due to, the open drainage right in front of our house main door is stinking and is becoming best place for mosquitoes breeding, as the sewerage line is connected to open drain. This is posing health hazard to our house inmates. In this regard, I had raised the complaint over a month back, with above reference number and also made several calls (3rd call made on 25-May-13 @ 3:18PM, 4th call made on 04-Jun-13 @ 3:08PM) to your customer care with vain. I had also called up Mr. Dharshan JE, BWSSB on his mobile [protected], who is responsible for our area and he was rude in saying, he will only attend if the case is passed on to him. The customer care people say it was already referred to him and also been escalated to Mr.Nagaraj, AEE and Mr. Gururaj, EE. Unfortunately, the problem has not been resolved till today. Kindly note, even after all these efforts, I have no hopes of getting this problem solved and hence I am forced to write to you. It is becoming extremely difficult to keep our main door opened or even stand in our own compound during evening hours, due to this foul smell and mosquitoes. May, I request your kind self to kindly advise the concerned to take necessary action to clear the problem immediately and help to live our healthy life. Note: The same complaint was sent (through registered post to the commissioner, BWSSB) but seems they are thik skinned and don't bother to address public problems. Thanks & Best Rgards, Ravi Kumar B R [protected]
                            +1 photos
                            Aug 14, 2020
                            Complaint marked as Resolved 
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                              Sethuraman Vembu
                              from Bengaluru, Karnataka
                              Aug 30, 2013
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                              Dear Sir, For the past 2 weeks water supply to our House # 28, 3rd Cross, Church Road, Puttappa Colony, ( Opp to Annapoorana Apartment ) New Thippasandra, Bangalore 75 has been very poor. The line man does not open the gate valve fully due to which the flow is low with no pressure. Also the water supply does not last not more than 45 Minutes. Adjacent lanes receive ample water. Our requirment of water is for domestic needs and we are deprived of it and forced to purchase from private tankers. Please look into this complaint and kindly take necessary corrective action. Thanks, S.Vembu New Thippasandra. Phone : [protected]
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                                naveen5885ncc
                                from Bengaluru, Karnataka
                                Aug 18, 2013
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                                Dear Sir/Madam,

                                This is to inform you that water problem from the BWSSB is huge at Bilekahalli Layout, Bannerghatta Road, Bangalore-76 from past 6 months nobody is taking proper responsibility to fix the problem in a permanent manner.

                                The local water man will complain against their superiors to open the valve. Even for the regular assigned supply is also not taking place here & only they are supplying as per their interest. All time they only giving reasons that the breakage is took place in the enrouted water supply pipes.

                                Till now they are arguing with the public that they have not applied & took the regular water connection by paying the BWSSB Charges now most of all here are applied & got the connections. After this action is also till now may be a finger counting times only the water supplied with the Cuavery line.

                                I request to the concerned authorities kindly look in to the matter very seriously & please provide us an the regular water supply in regular intervals. Because we can't afford the tanker charges all time to get the water & no time to get the water in a public taps by standing long time to get a single bucket of water.

                                Regards,
                                Naveen.

                                BWSSB — No Water supply for the past 10-days

                                Hi Sir/Madam, i am staying at #60, 3rd main road, Matadahalli, RT Nagar post, Bangalore-560032. There is no water supply in my house from the past 10-12 days, whereas it is available in my surrounding houses, don't know what is the problem, please try to solve it asap.
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                                  sanjeevamurthy
                                  from Kolkata, West Bengal
                                  Aug 4, 2013
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                                  water is not coming

                                  Address: Karnataka

                                  From fast one weeks in my road water is not coming in other roads water is coming in our road water men is giving some unnecessary reason for not leaving please take immediate action to leave water. We dont have water even for basic needs please inform your authorities to leave water...
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                                  Anand Rao Temkar
                                  from Pune, Maharashtra
                                  Jul 29, 2013
                                  Resolved
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                                  Resolved

                                  Address: 19TH A CROSS EGIPURA, Bangalore, Karnataka

                                  COMPLAINT AGAINST THIS IS ALSO REGISTERED WITH BWSSB ON LINE COMPLAINT SINCE 23RD JULY BUT STILL NOT CLEARED - REPEATED COMPLAINTS HAVE BEEN REGISTERED FOR CLEARANCE

                                  A COMPLAINT NO: s9038 WAS ALSO REGISTERED FOR TAKING THE ACTION

                                  THE SANITARY CHAMBER AT 19TH A CROSS OF EGIPURA IS CLOGGED AND THE
                                  STRATA IS NOW GETTING PUMPED INTO THE BASINS OF THE HOUSES. THE FLOW IS EMITTING
                                  FOWL SMELL TO THE RESIDENTS RESIDING IN THE VICINITY. THE CLOGGAGE MAY PLEASE BE CLEARED ON PRIORITY AS THIS MAY LEAD TO HEALTH HAZARDS TO THE RESIDENTS AND ESPECIALLY THE CHILDREN AND THE AGED

                                  REQUEST EARLY ATTENTION

                                  REGARDS
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
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