With reference to the above subject, I would like to bring to your kind notice that, I the resident of Royal Residency Layout, south Bangalore, having enormous problem due to, the open drainage right in front of our house main door is stinking and is becoming best place for mosquitoes breeding, as the sewerage line is connected to open drain. This is posing health hazard to our house inmates.
In this regard, I had raised the complaint over a month back, with above reference number and also made several calls (3rd call made on 25-May-13 @ 3:18PM, 4th call made on 04-Jun-13 @ 3:08PM) to your customer care with vain. I had also called up Mr. Dharshan JE, BWSSB on his mobile [protected], who is responsible for our area and he was rude in saying, he will only attend if the case is passed on to him. The customer care people say it was already referred to him and also been escalated to Mr.Nagaraj, AEE and Mr. Gururaj, EE. Unfortunately, the problem has not been resolved till today.
Kindly note, even after all these efforts, I have no hopes of getting this problem solved and hence I am forced to write to you. It is becoming extremely difficult to keep our main door opened or even stand in our own compound during evening hours, due to this foul smell and mosquitoes.
May, I request your kind self to kindly advise the concerned to take necessary action to clear the problem immediately and help to live our healthy life.
Note: The same complaint was sent (through registered post to the commissioner, BWSSB) but seems they are thik skinned and don't bother to address public problems.
Thanks & Best Rgards,
Ravi Kumar B R
[protected]
Aug 14, 2020
Complaint marked as Resolved
Our locality has main supply waterlines on the main roads and smaller feeder lines on the cross roads.
While all residents on the main roads and also those on cross roads who have managed to hook up themselves to main lines enjoy an uninterrupted 5-6 hrs of water supply (about 12-15 Klts) on alternate days, residents like me on cross roads receive a miserable 1 hr of supply.
There is a huge disparity in the quantum of water supplied to these two segment of the residents. About 10%
residents enjoy 5-6 times the water supply of the rest 90%.
The entire control is with the valve man, who takes a one man call.
My sincere request to the department is to replace all manual valves by automatic valves and ensure all residents receive equitable quantum of water.
This will be a fair justice and great help to many residents like me, residing in the locality for more than 3 decades.
Thanking in anticipation
Gundu Rao.