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Bangalore Water Supply & Sewerage Board [BWSSB] Complaints & Reviews

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Updated: Jun 30, 2026
Complaints 3459
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Bad 😕 It seems that Bangalore Water Supply & Sewerage Board [BWSSB] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Bangalore Water Supply & Sewerage Board [BWSSB] reviews & complaints page 19

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A
Asif S
Sep 22, 2022
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Address: Abdul Basheer Khan No.5 9th F Main BTM Layout 1st Stage Bangalore - 560029

We have a BWSSB connection of a single house for the subjected consumer number. The average usage is between 10, 000-12, 000lts/per month and the used to generate about 400-450rs.
For the month of August -2022 they have billed 4111rs with the bill reading of 96, 000. There's no leakage anywhere and also there's no excess consumption of the water. I'm going to their office from last week but nobody is bothered to come and check the issue. I also called the BWSSB helpline and I was asked to contact Me.Harish. When I called Harish he asked me to contact Mr.Harsha. Harsha was busy so gave me the number of Mr.Kumar. From last 4days Kumar is still on the way to check the issue. It's hardly 200mtrs away from their office
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    P
    Prasad2587
    Sep 19, 2022
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    Respected sir/madam as a resident of hsr 1st sector 24th main road 8th cross the cauvery water supplied is very rare like 2days a week due to which we are facing water crisis and shortage so I would kindly request you to look after this issue by increasing water supply alternate days which useful for residents living here please kindly look after this issue it is a request from all residents of this area
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      S
      shankru
      Sep 18, 2022
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      Address: 613, 3rd main, OMBR layout Banaswadi Bangalore

      BWSSB has not supplied drinking water for the last one week to my residence @ 613, 3rd main, OMBR layout (opposite BWSSB Reservoir and OH Water Tank/office and quarters). Kindly attend to rectify the problem and ensure supply of water urgently.

      Regards
      Udayashankar PV
      [protected]
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        K
        Khushnoor Tarannum
        from Bengaluru, Karnataka
        Sep 18, 2022
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        Address: 22/38, 5th cross, opp Ayesha Masjid, Manjunatha Layout, Dr. SRK Nagar Post, Thanisandra Main Road, Bengaluru-560077

        Sir drainage chambers will always filled & over flow at Thanisandra Main Road, Manjunatha Layout every fortnight. People living in ground floor faces very difficulty to use washroom . Please try to resolve this a early as possible.
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          K
          Krishnan J
          Sep 16, 2022
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          Address: Near 3rd cross, Chanakya Layout Nagawara

          Our area i.e. near 3rd Cross, Chanakya Layout, Nagwara, water supply comes under Sub Division N11 and there is no water supply to the area for the last 15 days. We try to contact the concerned staff, who promises for almost a week that the supply will resume either today or tomorrow. But till now we have not received water supply. Request the concerned authorities to look into same and supply the water immediately
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            R
            ramki_versa S
            Sep 16, 2022
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            Address: skanda avani , hodisiddapura layout , Sarajpur road 560035

            Skanda avani villas near by layout unlcean water is deposited. they claim its their place but unclean water is deposited.
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              S
              Shravani Ravichandran
              Sep 14, 2022
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              Address: 4th cross chikkanna layout maheshwari nagar mahdevapura bangalore 560048

              I wish to draw your attention to inadequate water supply i our area. The water supply in our area is highly irregular. There is no fixed hour of water supply. Due to the shortages employees and student are not able to are nt able to bath .
              Weekly twice the water is supplied with irregular time..
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                P
                Poonkundran
                from Bengaluru, Karnataka
                Sep 13, 2022
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                Address: 90,6th Cross Road, Ambedkar Nagar, Whitefield,( Near HillTop Bakery)

                We have cauvery water connection and paying bills but water is not coming regularly, comes 30 minutes or so once in a month
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                  H
                  Hannahethan
                  from Bengaluru, Karnataka
                  Sep 13, 2022
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                  Address: Bangalore

                  My RR Number is E-314897. My water bill for the previous year period is as follows:-
                  9/ 2021 Rs 340
                  10/2021 Rs 411
                  11/2021 Rs 285
                  12/2021 Rs 444
                  01/2022 Rs 354
                  02/2022 Rs 354
                  03/2022 Rs 476
                  04/2022 Rs 411
                  05/12022 Rs 354
                  06/2022 Rs 654
                  07/2022 Rs 411
                  08/2022 354
                  This month Sept the bill shows 2785.
                  We are only two o[censored]s in this house, and our water usage is minimal. Most probably - because of the excessive rains this month - the water meter must have become defective.
                  Request replace the water meter immediately, and also amend the bill suitably earliest
                  Rajini Francis
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                    M
                    murali kishore reddy
                    from Bengaluru, Karnataka
                    Sep 11, 2022
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                    Address: Murali Kishore Reddy,No.3 K No.96,CHURCH ROAD,JYOTHI LAYOUT,1ST CROSS, BYRAPPA LAYOUT,WHITEFIELD-560066

                    Dear team,
                    We are not getting cauvery water from the past 6 month. The consumption Dropped from 62000 from January to 14000 Liters in the month of August. We brought this problem with respective AE and line man but no action taken yet. This happens several times previously and whenever we lodged a complaint then only we got some response. But recent days the situation went on over board and worst. Reasons behind maybe Lineman is not releasing water with enough pressure or People are pumping cauvery water illegally by running additional motors in their lines. So request you to take proper action.
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                      N
                      N. R.Thahera Yahya Shaleel
                      Sep 10, 2022
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                      The residents in Rama Swamy Palya, Kammanahalli (560033) haven't had water supply since Monday (i.e. 5th September).
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                        G
                        [email protected]
                        Sep 10, 2022
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                        Address: 10th A, 3rd Cross, Indiaranagar, 2nd Stage,Bangalore 560038

                        Hi Sir/Madam,

                        Since last 6 days there is no water supply in 10th A Main, 3rd Cross, Indiranagar, 2nd Stage, Bangalore, resident are suffering due to no water, they are renting rooms in hotels due to zero water availability. This is one of the oldest layout and there is no water. Kindly look into and fix the problem.

                        Thank you,
                        Regards
                        R J Gokul Ram.
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                          L
                          Lalitha Subramanyam uruy
                          Sep 9, 2022
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                          Address: 2239,2 cross,4 B Main,BDA layout, Bangalore 560017.

                          I am a resident of BDA layout situated in Murugeshpalaya, opp kemp fort Mall.
                          2239, 2 cross, 4 B main, BDA layout.Blore 560017.
                          I have observed that my Cauvery water is contaminated with sewage and is black in colour and stinking. Request you to kindly identify the source of contamination and resolve the issue.
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                            V
                            Venkatesh M N
                            from Bengaluru, Karnataka
                            Sep 9, 2022
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                            Sir, Shown as Rs 6655/ in online payment against Rs 3300/ indicated in the Bill for the month of August 2022 in respect of Consumer no. SW[protected].You are requested to make corrections and intimate me at the earliest.

                            Yours faithfully

                            (M V Gertha)
                            Consumer no. SW[protected]
                            No. 605, BSK 3RD STAGE, 2ND PHASE
                            bangalore 560085
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                              B
                              Badu143
                              Sep 9, 2022
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                              Hi Team,
                              In our area govt supply mineral water dispense is not working from past two months.
                              Request you kindly check and do the needful.
                              Since it will use large number of people.

                              Thank you.

                              Address:
                              NAGONDHANALLI COLONY AND VILLAGE,
                              IMMADIHALLI ROAD,
                              NEAR SGP LAYOUT AND GOVT.PARK,
                              WHITEFIELD-BANGALORE 560066.
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                                N
                                Navaneeth Hebbar
                                from Bengaluru, Karnataka
                                Sep 8, 2022
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                                Hello, our house was constructed in 2002 on a 30’x40’ site. The new RWH law for installing rain water harvesting system is applicable for all the buildings constructed after 2011. Despite informing this to the BWSSB officials, a 3000Rs fine is being levied on our monthly BWSSB bill. 3000 INR is a big amount and multiple complaints and efforts have yielded no result.

                                Address:
                                145/2A, Navasuma, 9th cross, Tunganagar, Herohalli New Extn, Bengaluru
                                560091
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                                  M
                                  maduraimuthuswamy chandrasekharan
                                  Sep 8, 2022
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                                  Address: 11/3 First Floor,First Cross, Cambridge Road, Halasuru,(Land Mark-Indira Canteen)

                                  We are residing in Cambridge road of Ward 89 in Halasuru.
                                  We are not received supply of Cauvery water till date[protected]though we were told that all the pumps were restored and suppy started by no less a person thab=n CM itself. when will the supply will be restored
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                                    Lathasubramani
                                    from Bengaluru, Karnataka
                                    Sep 7, 2022
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                                    Address: #57, 4th cross, 1st floor, kanakanagar, khb main road,, R.t.nagar(post)

                                    No kaveri water supply since last 6 days to kanakanagar 4th cross.
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                                      V
                                      venkatesh Chinaa swamy
                                      Sep 7, 2022
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                                      Sir,
                                      Our pin code 560068. Two weeks ones we buying water from outside because supply of water is very less & not enough for 3 days moreover delay in supply sometimes 10days once sometime 8 days. How to manage sir.full Karnataka filled in water due to heavy rain then also we are suffering for water.

                                      Plz look into this issue & resolve asap sir
                                      You
                                      Thank
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                                        R
                                        Ramyaraksha
                                        from Bengaluru, Karnataka
                                        Sep 6, 2022
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                                        Address: #31, Ganesh Balaji illam, 1st cross, anugraha layout, akash nagar, b.narayanapura, bangalore

                                        The water bill for the month has been paid twice through amazon pay. Please refund anyone of the two money which has been debited.
                                        RR no: E-327471

                                        First payment:
                                        Date: 5-Aug-2022
                                        Order no:[protected]
                                        Biller reference no:[protected]
                                        BBPS Biller Id : BWSSB0000KAR01
                                        BBPS reference no: EU012217T[protected]
                                        Amount paid: ₹964

                                        Second payment:
                                        Date: 4-Sep-2022
                                        Order no:[protected]
                                        Biller reference no:[protected]
                                        BBPS Biller Id : BWSSB0000KAR01
                                        BBPS reference no: BD012247BA5AAAH2VYJT
                                        Amount paid: ₹964
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