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Bangalore Water Supply & Sewerage Board [BWSSB] Complaints & Reviews

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Updated: Oct 31, 2025
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Bad 😕 It seems that Bangalore Water Supply & Sewerage Board [BWSSB] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Bangalore Water Supply & Sewerage Board [BWSSB] reviews & complaints page 5

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D
Dev1989v
Jul 26, 2023
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Hi,
We have been facing water supply issue from past 4 months without any resolution. In the last 14 days we approached assistant engineers and we haven't got any resolution nor are they taking action. There are 2 lanes in AECS Layout D block kundanahalli which are affected and none even bother to answer in bwssb office. Please do the needful and help us get water supply. This has been an issue from past 4 months
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    Syed kal
    Jul 24, 2023
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    Address: 1150, 18th cross, 1st stage, 3rd block, HBR Layout, Bangalore 560043,

    Respected Sir/Madam,
    As i am the tenent in D/No. 1150, 18th Cross 1StStage, 3rdBlock, HBR Layout, RR No. E-149492/, Sub Division - E21,
    On a 20*30 site, with a family of 4members, since from 2years, all thise while the billing was not morethan 1800/-, Now the current bill around 9, 000/-whic is way beyond our capacity and the usage, and i have complained the same to BWSSB office, they told me to put ball valve for overflow, which is not happened, requesting you to kindly look in to thise matter and sort out the issue as soon as possible.. Thanking you..
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      A
      [email protected]
      Jul 23, 2023
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      Hi,

      My neighbor is using motor pump to pull kaveri water. Due to which we don't get kaveri water to our house. When we confessed to them, they were like we have tenants, water is not sufficient to us, so we are using motor pump, i[censored] want you can also use.

      Even I am citizen, even I pay tax. Can anyone look into issue. Below is the address of our neighbor

      No 29,
      6Th 'A' cross, kanaka nagar, R.T nagar post
      Bangalore-560032.

      Regards,
      Aravind P
      No 30, 6th A cross, Kanaka nagar, R.T nagar post, Bangalore-560032
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        A
        Arun077
        Jul 22, 2023
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        A empty plot has been supplying water from its borewell to water tankers for commercial distribution. I believe this commercial utilization of a residential borewell is against the law. The land has conspicuously placed pipes for easy tanker filling. The owner of the land has been providing water to as many as 30-40 tankers every day also traffic jams because of water tankers. This is causing no water in nearby houses

        Address
        Backside of Basaveshwara Temple,
        Plot 53, Basavanpura, Gottigere, Bangalore
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          A
          akshaychou
          from Bengaluru, Karnataka
          Jul 18, 2023
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          Address: 560032

          Hello Sir,
          We stay in Manorayanapalya, Sultanpalya 6th B cross. Both Kaveri and CMC water man do not release water to tho cross. Kaveri water comes once or twice in a month whereas CMC waterman releases 30 minutes of water every alternate day where as other crosses in the area are getting sufficient water supply. Request you to look into this ASAP
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            P
            prakash1960
            from Bengaluru, Karnataka
            Jul 14, 2023
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            Address: No 68, Veerabhadra Swamy Nilaya, Veerabhadra nagar, 2nd stage, 2nd main, 2nd cross, vibhuthipura bangalore 560037.

            Hi Sir/Madam,

            This is with regards to Water meter ( RR No 333428 ) that has stopped working per engineer who issues bill at premises.

            On[protected], raised an online complaint number# 273413, which was unattended.

            Later on[protected], i visited BWSSB office at "A narayanapura" and submitted written complaint.
            After a week, an engineer by name Basava ( Ph[protected] phoned us and visited home to investigate.
            He then demanded 5000 Rs to release new meter and said "he had to order and buy from vender, which costs five thousand rupees", Upon asking for proper justification, he left for the day.
            None of engineer re-visited later.

            Request your intervention for the same at earliest.

            Regards,
            N. Prakash
            RR No 333428
            Vignannagar, ward no 81.

            Address:
            No 68, Veerabhadra Swamy Nilaya,
            Veerabhadra nagar, 2nd stage,
            2nd main, 2nd cross, vibhuthipura
            bangalore 560037.
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              K
              karuna2023
              from Bengaluru, Karnataka
              Jul 6, 2023
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              I am residing at No.160, 1st Floor, 4th Cross, GKW Layout, Vijayanagar, Bangalore 560 040 and would like to inform you that due to blockage in underground sewerage near my house, the drain waste lashes back to my house causing severe problems.
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                D
                Deepak93131
                Jul 6, 2023
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                Address: 265 3rd Main Road Maruthi Nagar Yelahanka

                Manhole near our houses got full need to be cleaned on urgent basis, lotof smell coming.
                +2 photos
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                  S
                  Ssiswami
                  Jul 3, 2023
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                  We complained to AE Ms. Suhana regarding water wastage n some one came n dig that place n found pipe broken n water is leaking. But that guy close that ditch and went away within 2 hrs. No solution n till now water is leaking. Drinking water is wasting past 5 yrs due to bwssb negligence.
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                    G
                    graavi
                    Jul 2, 2023
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                    Address: 626, 1st A main road, opp. Pavani Sankaramangalam Apts, Byrappa Layout, Whitefield, Bangalore-560066

                    Sewerage line is blocked and the drainage water is logged in the first chamber near the house compound.
                    We tried fixing it by the local available persons but they could not fix it.
                    They are telling that the water is reversing from the main line...
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                      K
                      Kifayath Hussain
                      from Bengaluru, Karnataka
                      Jun 29, 2023
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                      Address: 21, 1st cross, Ayappa Garden, near Mico Back gate Adugodi Post, Bannergatta Road, Bangalore.

                      I am (Seema Akthar) are writing to inform you that, have been facing water shortage from past one month. Wherein, my neighbors are getting adequate supply of water on a regular basis. That said, have complained to the local line man and the concern authorities. But in vain, we have been informed that there is an air inside which is preventing the water flow inside my home. Am a prompt payee of bills. Therefore, request you to look into this matter on a priority basis. Hope you understand.

                      Contact number - [protected]/ [protected]
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                        Lokesh Kumar Mallisetty
                        Jun 27, 2023
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                        Address: 1st Cross, Escort Engineers Layout, Attur Main road, Yelahanka, Bangalore - 64.

                        Drainage blocked and water is not flowing properly. Difficult to bear the smell on road and inside the house. Please look into it as soon as possible.
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                          thulasi1985
                          Jun 22, 2023
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                          Address: 159/6 Paravathi nagara laggere main road

                          Drainage is blocked and the drainage water is logged in the chamber.
                          We tried fixing it by the local available persons but they could not fix it.
                          They are telling that the water is reversing from the main line
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                            A
                            Abdul_003
                            from Bengaluru, Karnataka
                            Jun 22, 2023
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                            Address: 4th b cross puttur cut road devasandra k r Puram Bangalore 36

                            Sweage pipe is fully blocked and the sweage water is flowing on road, it's full of smell, we are not able to walk on roads
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                              SDE Koramangala
                              from BENGALURU, Karnataka
                              Jun 19, 2023
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                              Address: 12

                              South east 4 subdivision
                              RRNO.SE 315151
                              This connection belongs to BSNL staff quarters Koramangala 12 TH MN 4TH BLK
                              This is to bring to your kind attention that our water meter was removed by BWSSB due to pending payments.
                              However now all the arrears have been cleared and our monthly bill is negative.
                              When we requested for reconnection of water meter they have issued a demand note for Rs. 6375/-which we paid on 9/6/23 as payment type CHALLAN .
                              Still our connection has not restored.We were continously in touch with local BWSSB team, but no one turned up so far.Request you to kindly restore the water supply at the earliest pls.
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                                S
                                Surekha58
                                Jun 19, 2023
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                                Please attend to sewer water overflowing in two - three spots on 2nd cross Vasanthnagar, 560052. Large pool of sewer water is standing in front of No 10, 2nd cross Vasanthnager.

                                Thank you in advance
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                                  S
                                  SelviSuguntan
                                  Jun 19, 2023
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                                  The entire lane in this area is not getting water from 5-6 months from bwssb from hoodi division. We have complaint in all possible ways. To the Waterman, engineer (Ravi Kumar) and also registered multiple complaints to bwssb. But there is no response or change at all. We only get false promise from Waterman and engineer.
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                                    Asha abhijith
                                    Jun 13, 2023
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                                    Address: H.No.174, Maruti Nilaya, 7th cross.guruhalakshmi layout.Nelagendranahalli.Nagasandra, Bangalore - 560073

                                    Our water bill no NW501138 is getting water bill of 556/- while other charges is 1660/- so this excees water charges in bill has to rectified.please give clarification about this other charges collected erroneously by customer.kindly rectify at the earliest.
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                                      S.Vasantha Kumar
                                      Jun 12, 2023
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                                      Address: No 27 4t cross,4th main Kothadaramreddy Layout Opposite to GJR international school Gate no 2,chinnapahalli,bangalore-560037

                                      Sir,

                                      Outside chamber toilet water and waste coming inside the house thru toilet drain our bed room and hall filled with outside chamber toilet water and waste.
                                      I gave several times complaints but there is no action.
                                      Today 8:30 pm my house filled with outside toilet debris and toilet water.
                                      Due to BWSSB gave sewerage wrong connection. Last 1 year am facing same problem.
                                      Kindly help me sir
                                      S.VASANTHA KUMAR
                                      MOBILE NO;[protected]
                                      Basavaraj
                                      Mobile no:[protected]
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                                        Bomme gowda
                                        from Bengaluru, Karnataka
                                        Jun 12, 2023
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                                        Address: Dr Bomme gowda #22/1, byrappa layout, nagashetty halli bangalore 560094

                                        I need immediate action against clogged drains
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