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Bangalore Water Supply & Sewerage Board [BWSSB] Complaints & Reviews

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Updated: Dec 19, 2025
Complaints 3457
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Bad 😕 It seems that Bangalore Water Supply & Sewerage Board [BWSSB] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Bangalore Water Supply & Sewerage Board [BWSSB] reviews & complaints page 8

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S
sachin siyal
Apr 20, 2023
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Address: LAKSHMAN MUDLIAR STREET

As per monthly average the bills ( 3 bills)
1) C-202314/7D-134
2) C-202313/7D-135
3) C-205311/ND-277
For my building use to come around 7000 to 8000. But this time the bill came around 44000. The reason was some issue with the tank and meter which we didn't know .The other part is we had asked the water inspector ( MUNIAPPA SIR ) to solve the issue he did say he would come and check but the problem was solved by him after delaying it for almost a week ( i had informed him of the issue on 12 th april but he had solved the issue on 18th( we had also paid him an 1500 for the repairs ).
We have paid the excess amount so arrears are not charged, could you please solve the issue and deduct the amount for the next few month, cause this expense was almost 6 times of our regular bills.
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    Advith Phinehas
    Apr 19, 2023
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    Hello, i live at 2nd cross Priyadarshini Layout Ramamurthy nagar. The BWSSB pipe is leaking water due to which the residents of my lane are not getting water and most of it goes to waste as it runs down the gutter. This issue has been notified to the line man and few people at the BWSSB office nearest to my location. It has been over two months since the issue was reported but no action taken so far
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      S
      Sumanth B R
      from Bengaluru, Karnataka
      Apr 17, 2023
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      Borewell request for a Vacant land

      Address: RR Layout ,Nagadevanhalli

      HI
      I had provided the requested documents and also paid the required fees on Mar10th, 2023. Its has been 1.5 months but yet no response from the BWSSB team. Kindly address the issue at the earliest.

      Consumer Name: B.R. Sumanth
      ph no.-[protected]
      Location: RR Layout, Nagadevanhalli
      Division Office: RR nagar...
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      S
      ssomayaji
      from Bengaluru, Karnataka
      Apr 14, 2023
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      Address: Swasti, # 25, 7th Cross Road, Jnana Jyothi Nagara, Ullala Main Road, Bengaluru - 560056

      RR No.: W258439
      Consumer No.: 9759
      Bill No.: W[protected]
      Billing Date:[protected]

      In this referred bill, i have been charged extra to the extent of ~Rs. 500 i.e. all head of charges compared to earlier periods it is charged twice (with additional amount of Rs. 307 as "EXTRA"), request you to reverse the excess amount and send me the revised bill for making payment

      C. R. Srinath Somayaji
      [protected]
      [protected]@GMAIL.COM
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        S
        shanmugamo o
        Apr 14, 2023
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        Address: #498, 2nd Stage, 9th Block, 4th Main, 4th Cross, Nagarabhavi, Bangalore, Karnataka

        Sewage blocked at 4th main road Nagarabhavi Bangalore 560072.
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          B
          Basha7
          Apr 13, 2023
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          Address: Bengaluru - 24

          Very disgusting supply of water to a residential area.
          1. watercolor is brown.
          2. fishy smell.
          3. taste like hard water

          ward No.: 124

          constituency: Vijayanagar.
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            B
            Basha7
            Apr 13, 2023
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            Today in my area water supply was not good, with having brown color and fishy smell. we pay tax and other charges and this is how they supply water to my area.
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              A
              aanontyo
              Apr 12, 2023
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              Address: 13th Cross Road, Jayamahal Extension, Bangalore 560046

              The sewage system is overflowing in front of my house and the stench is unbearable. BWSSB needs to send a truck and clean the drainage system.
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                N
                Nooman1
                Apr 12, 2023
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                Hi team,

                Many times i have given complaint on site. it's dangerous the rain water drain near house gates were only rain water would flow instead it has foul smelling drainage water from houses leaking in the rain water drain in place of sewage chambers.

                The whole road house have there cavery water pipelines going to individual houses crossing the rain water drain.
                This is causing mixing of sewage water and drinking cavery water as sewage touches the pipes of cavery

                This issue is very dangerous we request the bwssb team to take immediate action on the houses were leaks are happening and close the leaks to the rain water drain.

                Below is the address of the lane pls fix it immediately

                #1069 whole lane 27th main, 39th cross, jayanagar ninth block bangalore 69. Ward 170.

                [protected]
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                  J
                  [email protected]
                  from Bengaluru, Karnataka
                  Apr 12, 2023
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                  Hello

                  I live in AECS layout, A Block, Singasandra, Kudlu Gate near MS Dhoni international school. It’s a BDA approved layout but there is no sewerage line.

                  Can you please advise when the sewerage line will come in this area? I am tired of following up with BWSSB office.

                  Regards, Jai
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                    A
                    Arjun987
                    Apr 10, 2023
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                    We at 9th Cross Kanakanagar RT Nagar Post Bangalore 560332 have not been receiving water regularly from last 3 years. Residents in 10th cross and 11th cross are not facing such issues. The problem is with the water pressure and we usually get only 100 lts every alternate days. We have raised official complaint with the RTNagar BWSSB office and they have not yet resolved the issue.
                    Last 20 days they have not bothered to provide water to our road.

                    Not sure to whom we need to escalate.

                    Attaching the official complaint raised in 2020.
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                      A
                      Akbarsab
                      Apr 10, 2023
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                      Address: D.no. 14B, 2nd cross S.R.krishnappa garden jayanagar bangalore
                      Website: Bwssb

                      Today we are shocked to encounter a bill issued by the meter reader with a reading of 7902000 however in the meter ( se203377) it shows 789741 a difference of 1122259 litres with a staggering difference of 112259 litres whereas the water is disconnected during February 2022. To our further shock the previous bill shows no draw of water ! Thus we are constrained to place and register a complaint seeking the billing payments which are accounted since 2016 onwards to determine the actual amounts remitted on record and the billing process accountability
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                        V
                        Vrudhay
                        from Chennai, Tamil Nadu
                        Apr 10, 2023
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                        Address: 45A, 2nd Cross, Vajpayee Nagar

                        Date: 6-Apr-2023
                        Client Number: S-420444
                        Description:
                        After the meter change, the bills have shot up 3X the normal. Trying to reach the meter man and he is not picking the phone. Its just a 30x40 house and no way it can cross few lacs of litres of water. This had to stop.
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                          B
                          BijayaMeher
                          from Bengaluru, Karnataka
                          Apr 9, 2023
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                          Dear Sir/Madam,

                          This month we have got the water bill around 1300
                          Compared to previous one year it is 1000 more,
                          We usually get the bill around 300-400.
                          And the usage/consumption of water in this month is still same.

                          Could you please check this if anything has gone wrong.
                          Here are the details:

                          Bill Number: E[protected]
                          Bill Period: March

                          Thanks and regards,
                          Bijaya
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                            K
                            Kesava Prasad
                            Apr 8, 2023
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                            Address: 23/1 Sri Venkata Sainatha Nilayam 2nd Cross Byrappa Garden BSK 3rd Stage Kathriguppe Bangalore 560085

                            Hello Sir,
                            Drainage is completely blocked and facing major issues.
                            Please resolve the issue as early as possible
                            Thanks,
                            Kesava Prasad M
                            [protected]
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                              H
                              Hitesh sedani
                              from Delhi, Delhi
                              Apr 8, 2023
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                              Address: 210 6th main 1 st cross industrial town Bangalore

                              Sir today is supply day but there is no single drop of water, kindly arrange to send water, . 210 wcr 4th stage 6th main 1 st cross industrial town Bangalore 10
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                                K
                                KESHAVA hk
                                from Bengaluru, Karnataka
                                Apr 5, 2023
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                                Address: #51. 2nd Main. BCC LAYOUT. ATTIGUPPE. VIJAYANAGAR. BANGALORE -40.

                                Since yesterday drainage outlet from our house is blocked by the work done outside our house. Kindly fix the issue & oblige.
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                                  gauravnagarwelfareassosiation
                                  from Bengaluru, Karnataka
                                  Apr 5, 2023
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                                  Address: srinivasa provision store , GauravNagar, JP Nagar 7th Phase , Bengaluru 560078

                                  Building owner of Srinivasa Provision store has been supplying water from his bore well for tankers for commercial distribution. This is commercial utilisation of a residential borewell is illegal and against the law. He has placed pipes for easy tanker filling. The owner of the building has been providing water to as many as 20 tankers every day. This is causing traffic jams and rapid depletion of groundwater water level in this area .
                                  Requesting the authorities to take necessary action against the building owner and stop the illegal distribution of borewell water
                                  Address - srinivasa provision store, GauravNagar, JP Nagar 7th Phase, Bengaluru 560078
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                                    S
                                    Shugu
                                    Apr 4, 2023
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                                    Address: Jaraganahalli, Basavarajulayout,2nd cross.p.nagar post

                                    Location
                                    Jaraganahalli ward, j.p.nagar post
                                    Basavaraju layout, 2nd cross
                                    My road has blocked sewage pipe issues often
                                    We a group of residents have to approach our ward bbmp every month and request them to send a tanker to flush out the pipes . Because of the persistent problem of stench and stagnant water we are facing lots of issues. Now my house is affected .the chamber inside my hiuse is blocked because of the main chamber blockage . The pipe of my house is situated low compared to others . I need to know how can this issue be resolved since all the waste water from the chamber is flooding to the road . I have tried pvt cleaning but all they say is it's the issue with the main line .Tge photos are not uploading due to some issue. Even to get it resolved privately I need to cut the road for which I would need approval.kindly look into this matter as soon as possible

                                    Regards
                                    Vandana
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                                      L
                                      Laxmnacn
                                      Apr 4, 2023
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                                      We have submitted ecs to the debit of sbi ac[protected] during sep 2022 is not effected till date,
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