Banggood.com — lost my money and never get my product

Address:4405-594

I made a bought on banggood on january 16th (Order number[protected] and i am still waiting for my goods to arrive.
I paid $200 for the product and this price includes shipping insurance that supposedly guaranteed me that my product will arrive until february 10.
The product never arrived. I contact the company several times and they keep telling me that i have to wait.
I am certain that i will lose my money so this message is to warn everyone to never buy anything from banggod website because you have a big probability of losing you money.
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Comments

Dear jcosta21,

Thanks for your order and we are sorry to hear that you still have not received the order yet.

We can deeply understand how frustrated that you have not received your parcel yet. And please kindly note that in some rare cases, the delivery might be slightly delayed due to processing times in postal or Customs office or the bad weather. And the tracking information of this order will be updated at important logistics stations or once it arrives in your country.

According to our shipping policy, all items being sold at Banggood are guaranteed to be delivered to buyers within 60 days (90/120 days for Brazil, Ecuador, Venezuela, Argentina, Bolivia, Peru, South Africa). And all orders shipped from the US, EU, FR, and AU warehouse are guaranteed to be delivered within 30 days (45 days for orders shipped to Brazil and Mexico). You can get a full refund if you have not received your items beyond this time.

We take the security of your personal information very seriously. Therefore, if you have any other questions, we suggest that you could contact us via these links:
Personal Computer: http://www.banggood.com/Contact-Us_hi111
Mobile: https://m.banggood.com/contact_us.html

We will work on answering your questions as soon as possible and be ready to help you at any time.

Best regards,

Banggood Team

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