Bangiya Gramin Vikash Bank — complaint for rude behaviour of the branch staff and asking money

Address: Dharampur, 733208

Today i visit the dharampur branch, dharampur, uttar dinajpur, 733208 of bgvb for requesting an atm card. First of all the branch members are too rude and showing ego and told me that atm card can now be requested for your account. First of all i have a general sb account there. When i wanted to know why i can't get one they are not giving me the proper information and reason. I've also requested them to transfer my branch account from dharampur to dhantola which was near of me and update my mobile and email id for future communications, but they declined. When i exit from the branch one of their staff called me back and told me if i give him 100 rupees then they will order a atm card for me. I saw his batch, he was one of the branch staff. When i didn't agree with money as atm card is totally free the staff rudely told "get out of the branch you cheap people". I got anger and told him i will make a police complain against you. He than told me "if you go to police, i'll close your account from branch and you can't access it". As it is my primary account so i can't close it. What will i do now. I also go to branch manager but the guard didn't allow me to enter his cabin. What will do now.