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Bangiya Gramin Vikash Bank — non payment of refund

I am Satyen Sinha, having account in BGV Bank Sarenga branch (Bankura). On 21.04.19 I had paid Rs 199 for mobile recharge through my debit card from Freecharge application. But SMS received from Freecharge that transaction had failed though I received SMS from bank about deduction of the amount. I contacted Freecharge for non refund of payment but they confirmed that refund was successfully credited to my account. But unfortunately till date refund is not credited. Freecharge confirmed the concerned payment Gateway ID is:[protected]. May I request you to kindly look into the matter and initial necessary action for refund of the said amount. Thanks, regards. Satyen Sinha.
non payment of refund
non payment of refund
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Complaint Status


[May 03, 2019] Bangiya Gramin Vikash Bank customer support has been notified about the posted complaint.
Complaint comments  1 Comment     Updated: ShareTweet

Comments

I want a kcc acount . But the branch manager didn't cooperate with me. And ther behabere is very bad.

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    Bangiya Gramin Vikash Bank
    Customer Care Service
    Customer satisfaction rating
    4%
    Complaints
    122
    Pending
    0
    Resolved
    5
    Bangiya Gramin Vikash Bank Phone
    +91 348 222 4602
    Bangiya Gramin Vikash Bank Address
    Chuanpur N. H 34, Berhampore, Murshidabad, West Bengal, India - 742101
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