Bangiya Gramin Vikash Bank — rtgs in wrong account

Address:

Dakshin Dinajpur, West Bengal, 733124

With due respect i beg to inform you that on 11/04/2018, i forwarded a cheque (No-698885) on behalf of samrat software and electronics (A/c no[protected], ifsc utbi0rrbbgb) along with a neft/rtgs form for payment of rs 66879/- to crystal technology (Axis bank account, siliguri branch, west bengal). Due to mistake i wrote the account number [protected] instead of [protected], but the ifsc code and the name of the account holder was properly written on the rtgs/neft form. Our account (A/c no.[protected], ifsc:- utbi0rrbbgb) was debited by the above said amount plus bank commission rs 6/- on 11/04/2018 and unfortunately yet now the said amount is not neither credited to the account of crystal technology nor in our account though it should be credited back to our account. I informed the branch manager, even informed the general manager and the chairman of the bank through mail but no positive response yet.