Bank Lokpal — credit card regarding

Address:

Alwar, Rajasthan, 301019

Dear Officer
Myself Sudheer Singh. My a/c in your sponsor bank named " AXIS Bank, Riico Chowk, Bhiwadi, Rajasthan, I have a saving a/c in this bank. My a/c no is [protected], IFS Code : UTIB0000576. I have one credit Card “My Zone”. My Credit card no is [protected] . One day, I have received a call by bank executive for up gradation of its. After telephonic discussion I agreed for upgrade card from “my zone” to “Buzz “card. But when I received card we found it is “privilege card”..
When it’s complaining with customer care then executive says that he is helps less for solve this problem.
So please take care this.

Regards
Sudheer singh
a/c no. [protected]
contact no. [protected]