Bank of Baroda Complaints & Reviews

I had returned a product from amazon and my refund was issued on 10 nov 2018. I haven't received my refund yet. I kept visiting the bank but they are not cooperating to tell me the details. I gave them the reference no. Given by the amazon but tge bank is not accepting it. I want file a charge dispute to know where's my refund. I want my refund as soon as possible.

Dear bob,

I have some product purchase in amazon, but however i was return product some size issue, amazon was transfer my amount, but amount was not transfer my account,
Amazon was provide translation number :[protected]

Kindly check mentioned translation number & please transfer amount is my account.

Regards,
Pratik bundela
Mo. [protected]

Hi,

I have already complaints against bank & complaint update no is 2147871 still my 1749 rs. Amount is not credit on my account from their side. I do not get any call from their side. No amount is credit. No action taken. Kindly take strict action against bank. I called in customer care & told them to charge dispute file against bank & no one help from bank side. I got mail from your side but no response from bank representative neither they call me & not credit the amount in the bank 1749. Every time we face the difficulty from bank representative side regarding the refund credit in account. Bank employees also jot helpingvib this issue.

Thanks & regards,
Deepak vats

Sir
It is to brought to your notice that an amount of rs. 1772.80 initiated by amazon on dt. 07.11.2018 at 9:39 a. M. Having authorization code (Reference number) - 555439 has not been transferred to my saving account no. [protected] till date whereas the mail i received from amazon clearly mentioned that i will receive the amount by 14.11.2018. A screenshot of the same has also been attached with this mail. I contacted amazon regarding this matter and they sent me a mail clearly mentioning to file a 'file transaction dispute as 'return never processed'. I am attaching a screenshot of the same also for your reference. So, kindly do the needful at the earliest so that the amount will be transferred in my account at the earliest without any further inconvenience to me.

Regards

Pradeep kumar

My sb account. No. [protected] with bank of baroda borivali east branch. I had got refund from amazon bearing refund reference number[protected] amounting to rs. 924/- and reference number[protected] amounting to rs. 949/- on 10/10/2018. The said message is received by me on 12/10/2018. The said reference numbers are provided to amazon by bank. But the said amounts are not reflecting in my bank account. I called up call center of bob several times where in me. Ramesh k who was available twice on 17/11/2018 did not guide me and infact was not ready to note down the reference number. Instead he was only asking for bank details. If this is the way in which the bank call center performs then it is better to opt for other bank. I have received this amount one month before and the call center guy is telling that 14 more days will be required and so the amount is not reflected. Sorry to say if this is the way bank performs then i will be forced to take legal action. Advocate. Shilpa chandrashekhar naik

I have got a refund of rs. 924/- and rs. 949/- dated 12/10/2018 from amazon. The amazon has provided me reference number[protected] and[protected]. I was told to call customer service and provide the refund reference number. The call center executive of bob mr. Ramesh k. Dated 17/11/2018 at 23.39 and 23.22 approx but he flatly refused to help. He even told he to file an appropriate complaint. He was absolutely rude.

I ordered a one plus 6t on 4/11/2018 in exchange of a redmi note 4 for 34, 063. It wasn't delivered as the redmi phone had some scratches on it. So i was asked to order it again and my refund was promised in 2 days. Later, as i have a government bank account it was promised on 17th of november. I still haven't received it but they're insisting that they've initiated the refund on the 7th of november and it is the banks' fault.

Today (17/11/2018) i went to deposit the fund (₹200/) in the bank (Jogeshvari east branch).
First i have to tray in cdm but machine is not accepting ₹200 note, so i need 100x2 note so i talk with cashier and he is denay "hum log 6utta nahi dete".
After i fill deposit slip and i went the counter and he says "hum log 6ota amount nahi-lete".
The cashier denied to deposit the same, by giving the reason of we are not accepting small amount. This is really surprising me.
Next counter lady cashier given me 100x2 note and my problem is solw.
please setup cdm (Cash deposit machine) for 200 note acceptable.

Hi,

Amazon have already processed the refund of amount 1749rs on 12 november 2018 but till now it is not credit in to my account. I called the customer care executive for charge dispute file against bank but they are not helping in this issue. Kindly take action against bank. Kindly provide the full details & it happened again & again. Why no one taken action? Bank also not help in this also? Why they delay so much & if they unable to help customer why they are hried?

Thanks & regards,
Deepak vats
[protected]

Sir Amazon pe redmi y2 order Kiya tha..3nov ko but order cancel kr diya tha... Par aur sir Amazon ki taraf se refund process kr diya Gaya tha... Par sir refund abhi Tak nahi aaya mere account me.. Amazon ko call Kiya tha vo bol rhe hai 9 Nov ko hi humare taraf se refund process kr diya gaya tha.. but sir bank me contact Kiya vo bol rhe hai Amazon se baat karo..
Pls sir help kijiye meri

A refund has been made by amazon on 29/10/2018 regarding a product which i've ordered through the amazon. But the refund has not been received yet. Bank is saying no amount has been received by them. I've talked to them again and again but no response is coming. So i need to file a "charge dispute" on them, to get the full details. I need bank to resolve this issue as soon as possible or i'm gonna take some legal action.
Abhishek
Contact [protected]

I applied for internet banking password on 1st nov-2018, that suppose to deliver in 7 working days and it dsnt delivered,
(First complaint) :
Firstly i received the user id and that wasn’t informed me from the bank,
And i asked to bank that i have reviled the id not the password, so they replied that first i will receive the id, password will take 4 more days.
After 4 days i went to bank they told me to come after 2 days.

(Second complain - lack of information) :
After 2 days, i went and meet imima medam, she told me i have to apply online for password, she didn’t knew it before, but another staff of bank earlier told me to apply from bank by filling the form,
She said i have to do it online by myself.
Imima madam told me that what she would do if password is not delivered, and then she told me that my password is delivered to another branch (Previous branch), she behaved rudely and answered irritate.

(Third complaint - behaviour) :
Then i spoke to uma madam she told me that password is in another branch and we need to apply from the start, and it will take more 7 working days,
She doesn’t even know that user id comes in currier at customer's home, (Lack of information) and she debate with me and asked me to show proof. And she told me that i have to inform to bank that i need password in this branch. There is no sense in her statement
Then she told me if its urgent i have to go to mumbai to take the password..

They talk rudely and they are irresponsible..
There is no name plates on staff's table...
They don’t have any id card...
And i asked imima madam her name, she doesn’t even tell her name and replied rudely.

They don’t have complaint book in bank.
Luckily i met manager today – even he wasn’t available previous 3 times.
Its been 16 days and still i have to wait 7-10 working days and branch manager doesn’t event listen my matter properly.
And its bank's mistake that they have delivered in wrong branch.

Attaching the acknowledgement of complain submitted in bank.

Bank : bank of baroda
Branch : udhana, magdalla (Sosyo circle) – surat – gujarat
Customer name : aaditya shah
Not mentioning the account number for safety purpose.

I apply for debit card but it is not received on my address till the date given by branch the officers says that it is come on your address but it is not come on my address till can i check online status of my debit card if it is possible to check then please tell mi how it is check. I have need of debit card as early as possible then please tell mi my debit card status.

A refund has been made by amazon on 4th november regarding a product which i've buyed from the amazon. But the refund has not been received yet. Bank is saying no amount has been received by them. I've talked to them again and again but no response is coming. So i need to file a "charge dispute" on them, to get the full details. I need bank to resolve this issue as soon as possible or i'm gonna take some legal action.

A refund has been made by amazon on 6th of november regarding a product which i've buyed from the amazon. But the refund has not been received yet. Bank is saying no amount has been received by them. I've talked to them again and again but no response is coming. So i need to file a "charge dispute" on them, to get the full details. I need bank to resolve this issue as soon as possible or i'm gonna take some legal action.

To give my money in my account i have done trasaction but my money 300rupess i have not get that i have done trasaction at 24 september 2018 so plz chek it and solved it please. & i have contact bank also bt that are not give me answe properly so please solve my issue it happen 1 month my money has gone in bank o[censored]pi id bt not came in my account so please solve my issue..

I have sent an application at the abhay khand indirapuram branch regarding email id registration and it's been more than 2 weeks my email id hasn't been register with my bank account. I need to take out my bank statement. Kindly register it asap.

Such disgusting and poor services are not acceptable. They don't pick calls. All the time their system isn't working and they say the staff is not there, we are busy with the other work. It seems customer is not all their priority. Really dissatisfied with the services and kind of behaviour with the customer.
Kindly look into the matter and find the application attached.

Regards,
Laveena pahwa
[protected]
Email id: [protected]@gmail.com

My complaint id no 638639/12.11.2018,
I m very fedup because online complaint management system sending the mail like that : dear customer we are unable to refund deposit amount due to customer had access cash and took all notes_ban-regards bank of baroda.
This type of reply given to the customer by management system...

In case no resolution is obtain with in a fortnight i shall be complaint to take up the matter with the banking ombudsman.

A refund has been made by amazon on 2th of nov 2018 regarding a product which i've ordered through the amazon. But the refund has not been received yet. Bank is saying no amount has been received by them. I've talked to them again and again but no response is coming. So i need to file a "charge dispute" on them, to get the full details. I need bank to resolve this issue as soon as possible or i'm gonna take some legal action.

Refund of rs 1299 has been issued by amazon on 24 october 2018 regarding a product whose order number is #[protected].
Reference number is[protected].
But the refund amount has not been reflected in my account. They are saying that they have issued the amount.
Now please resolve my problem regarding my bank account.
Thank you
Anamika gautam (Mobile no. [protected])