Bank of Baroda Complaints & Reviews

I am a management student from a premier B school NMIMS( Narsee Monjee Institute of Management studies), Mumbai.

I got my first salary few days back. And i was really impressed by Bank of Baroda's new look, promises and "Customer Service".
So i wanted to open a savings Bank account. I called up your helpline to get information for the same. I carried all the necessary documents.

I went to Bank of Baroda
Branch Name:VERSOVA-MUMBAI
Address:Manish Market, 1st Floor, J P Road Four Bunglow Versova Andheri(W) Mumbai-400058

I met Mr. Kamle for opening an account. He was least interested in doing so. I showed him all the documents
Original: License, College Id proof
Xerox : Election Card, Pan Card, Lease Agreement( Address proof)

But he said that this was not enough. And said that in a very bad tone. He treated me like a fraud.
So i went to The general Manager ( Mr. S.K. Vijayvergiya). He did listen to my grieviences and called Mr. Kamle for the same.
But there was no sense of apology from any side. I was again sent to Mr. Kamle where he took around 10 mins just to give me the form. And said that account cannot be open today. It was 1.55 Pm ( Branch timing was from 9 to 3 ). When i asked the reason he said i have lot of work. I just left the branch, shocked by the treatment and the great " Customer Service".


I am writing this complain in the Hope that customer services improve.

Parag Jain
MBA-Services(08-10)
[protected]

sir,
i have s/b a/c no. [protected] in bank of baroda, clock tower brnch ludhiana in punjab. Last year on 12.09.08 a cheque for rs.7830 no.606282 was deposited in my account but no credit has sof ar been i my account.Ano. of times i requsted the authorities but no action so far has been taken.written requests have also been done.please do the needful and help me getting my amount.

i want to draw your attention towards non delievery of my atm card. on 29.06.09 i have open a new saving a/c in bank of baroda faridabad branch no.5j 103. and submitted the atm form on 01.07.09 and they promise me to deliever my card on my mailing address and ask me not to make any querey in bank regarding this i try to know about status by helpline but they also didnt give me satisfactory answer so pls help me and provide me solution.

SINCE FEB'09 THE POSTMAN OF IND. AREA JAGDISHPUR POSTOFFICE ARE NOT DELIVERING LETTERS/DIVIDEND CHEQUES ETC. TO US AND ALSO TO OTHERS PEOPLE OF SECTOR-4 AND SECTOR -5 OF I.A.JAGDISHPUR REGULARILY..AND IT IS VERY UNFORTUNATE TO SAY THAT NOBODY IS TAKING CARE FOR PREVIOUS COMPLAINS BECOZ MR MOHD ATIQ THE SAID POSTMAN IS UNION LEADER..AND POSTMASTER CAN'T TAKE ANY ACTION AGAINST HIM..WE ARE FACING A LOT OF TROUBLES SINCE THAT MOHD ATIQ JOINED THE POST OFFICE OF I A JAGDISHPUR..

K SANJOY

hello sir
My Name is mohd irshad i am a customer of bank of baroda branch bazpur. i appleid for ATM card on 6-june-2009.
but i dont have my ATM card at the present time when i ask to bank manager for my ATM card they say we dont have your ATM card please ask tommorow. it has been more than seventy(70) days. what should i do. please sir reply.

i took Education loan from bank of baroda so i cant close the Account from that bank.

Regards
Mohd Irshad

SIR,

I would like to draw your kind attention that in Bank of Baroda, malkhan nagar branch employee behaviour. I think his name is Mr. Chaudhry whose dealing with the people is very rude and does not answer clearly. Jamia Urdu Aligarh has two current account with the deposit about one crore but the employees of Jamia Urdu have much complaint against Mr. Chaudhry who deals payment passing.

Sir, I request you to kindly look into this matter sothat the employees of jamia urdu aligarh could be satisfied otherwise Jamia urdu aligarh would be compelled to close account with immediate effect.

Thanks,
Abdul Majid
Accounts officer

Respected Sir/Madam,
In reference to above mentioned subject my account no. [protected] on 28.07.09 was Rs. 14000/-. Due to some error in BOB computers (as told/accepted by BOB officers) Rs. 8000/- was put on lien wrongly & Rs. 83/- was also deducted mentioning BLDSK inward return charges Debit. We immediately contacted BOB Rawatbhata as well Mumbai concerned officials. We were repetadly given assurance that wrongly put lien...

To,

The Manager,
Bank of Baroda,
Rawatbhata Branch,
Chittorgarh,
Rajasthan-323803


Dea Sir,

I had requested for transfer of Rs.16, 000/= from our State Bank of Patiala, Pusa Road Branch, New Delhi-110005, account (account no.[protected] to Bank of Baroda, Rawatbhata Branch (IFSC Code BARB0RAWATB) RAWATBHATA BRANCH, DIST.CHITTORGARH(RAJ.), RAWATBHATA, 323305, Account No.[protected] pertaining to Brijesh Sharma on 30.07.2009. Copy of NEFT's successful execution is attached herewith. My account is already debited on the same day. I also confirm from the Manager (Mr. Kohli - ph.no.[protected], State Bank of Patiala, Pusa Road Branch, New Delhi-110008, about the same who confirmed the on the subject transfer


Till date we are struggling as payments are not credited in the account at your branch. When we tried to contact the branch and ask the email ID to send the request they (Mr. Rawat) gave a wrong email id as "[protected]@rawatb" which is not recognised email ID.

Now, you are requested to do the needful so that either my payments should transfer to the said account or debit back to my account.


Thanking you,

Rakesh Kumar
for ROBARANT ENGG. WORKS PVT LTD.
M#[protected]

I m working with Jindal Worldwide ltd. Ahmedabad. Unfortulately we were offered salary accounts in Bank Of Baroda (Maninagar Main Branch) before 2 years. Since then we are facing problems. I wanted to have internet banking. I have submitted Internet Banking Forms (Note : I m using term "FORMS" not "FORM") 4 times. Still i dont have nothing. Meanwhile my resident address is changed and I m living on rent. So I represented my new address on Company's Letter Head.

They people refused it and told me that what is the proof or existance of this address.? So what is the importance or value of company's letter head ? Nothing...If this is so then why they kept mum at the time of account opening ? . Why they approved my address at that time ?

Staff of Maninagar Main Branch is totally useless and arrogant. I will try to convience my company authority to withdraw all the salary accounts (no. of salary accounts from company : 151) from bank of baroda.

We stick to the nationalised bank as far as possible. But these people force us to go to Multinational Banks.

It is with absolute outrage that i find myself as a customer of a disgraceful & sardonic bank namely bank of baroda...i had lost my debit card almost 4 months from now...& i had issued for a new one within dayz of losing it...i recently got a confirmation(that too 4 months later) from d mumbai branch that the card had been delivered to my branch in asansol...when i called up my branch, whosoever picked up the call shouted at me saying that it could take even 6 bmonths for the card to be delivered from mumbai, & that they had far better things to do than to waste time in these petty matters & he rudely hung up the phone...i work in an international bank myself & have been taught the basic etticets of customer service but that banker in my branch simply murdered my understanding of the term"customer service".. i was shocked & stunned with this complacent behaviour & beg the concerned authorities to look into it seriously...i hate to admit it but my experience of Bank of baroda in asansol branch has been nothing short of a disgrace...

Sir,
This is Paramasivam, working as a Software engineer in chennai. I have a operating a/c and housing loan at Bank of Baroda perundurai branch. I have been paying my interest and principle amounts for every month with out fail. I have requested the Manager to provide provisional certificate for the amount9Interest and principle) that i am going to pay for current financial year[protected] for income tax reduction. The manager doesn't respect others and he is still not considering my request. He has been asking us to wait . I request you to treat this to Critical priority complaint and take the necessary actions against to him.

I am getting frusted for having relationship with Bank of Baroda. It is motivating me to get loan or open A/C with private banks(Like ICICI/HDFC), where their customer services are really good.

Thanks,
Paramasivam.

The manager of the Bank of Baroda situated at Pune, BMCC campus has been accepting the fees for the college admission, however in spite of standing in the line the counter closes much before the working hours of the bank, i.e, at 12:00 hrs, however the bank closes at 14:30 hrs and the manager also has threating nature to throw us out of the bank if not listened to... the branch manager did not disclose his name even after being aksed several times...

I have taken house loan of Rs.2.25 lacs from the Bank of Baroda, (Habibganj) M.P.Nagar Branch, Bhopal in the year of 2007(i.e. March 2007). My Savings Bank account no.[protected] and my House Loan account no.[protected] in this branch. After two years of taking the loan, on 5th May 2009, the Bank has debited/ deducted without any intimation to me a sum of Rs.1800/.On enquiry, the Branch Manager reluctantly told me that this amount of Rs.1800/- is towards preparation of legal documents from the Sub Registrar Office, Bhopal and no proof of documents are given to me.

one of the employees of bank of baroda, K.G. Marg who make a challan said do carry change even u make a challan of Rs. 400. I[censored] will give Rs 500 to him, he will not give u a change of mere Rs. 100 and said that " Kal se Khule Le Kar Aana Nahi to Challan nahi banaunga.

i have an savings account in your bank in samrala branch distt ludhiana
today i went to get the bank statement of month of june which i needed for the car loan
first of all his PC was not working i waited a long for it to start
then i was standing first in the line but he (partap singh) refused me and said taht he will give the bank statement at last.He wasted mine 1 hr and still i didnt got the statement ...

i saw any other customers to whom he was refusing to write the entries on the passbook...he said that he will not write the entries of the present day but only of the older ones...
he is a very rude man plz either do his transfer or ask him serve the customers sincerely and respectfully...

thanks...

sir
i have a saving acctt in SBBJ BRAHAMPURI JAIPUR RAJASTHAN MY ACCTT NI IS [protected] AND MY ATM CARD No IS[protected] .on dated 20 june 2009 i went at bank of baroda station road jaipur atm i put card for rs 11000 withdrawal but machine show unable to transaction i return without money but when i check my acc trs 11000 debitted from my acctt .i lodge a written complaint in my sbbj branch brahampuri 22 june and submit online complaint on sbbj website on 20 june 2009 my complaint no is [protected] i also send email at bank of baroda station road branch jaipur but they refuse to help ans advise to contact sbbj branch. kindly help me to refund my money
THANKS AND REGARD YOU
TRIPTASHUKLA
5 JOSHI COLONY
BRAHAMPURI JAIPUR
mob [protected]

Sir,

I have an account in State Bank of Hyderabad. When I tried to withdraw money from Bank of Baroda ATM here in Hyderabad, the money was deducted from my account and I received only the receipt which says that the Transaction Declined. I want to recover my money. Please help me.

Thank you,

Bharath

respected sir,
my atm card not received till date
my acc no. [protected]
branch name - Sikar (raj.)...

Dear sir, I would like to draw your attention to the delay in my local cheque clearing at my C/a A/c branch of Bank of Baroda, Sadar Bazaar, Delhi-6. My party's cheque no.504964- drawn on Indian Overseas Bank, Delhi was sent to theC/a A/c no.-[protected] at BOB for clearing on 15/06/09 and till 19/06/09 it did not show up for clearing in their a/cs.On inquiring I was given the excuse of system failure and was told it will be show up for clearing on 22/06/09. Unlike for prescribed guideline of local clearing within 3 days. Please look into the matter or these public bank officials will continue to take their customers for a ride by delaying such trivial matters for any reason.

I filled up the form for opening the account in Bank of baroda, Sec-29 branch, Noida on june 4th.I also deposited Rs1000 as a minimum balance.They people said that you will get a verification letter within 2 or 3 days and then your account will be opened.But till now I have not recieved that.This branch is so bad.The employess here do not work at all and keep on gossiping among themseleves.




Regards
Himani Chandra
[protected]