Dear sir/madam
I have a joint account in your Dabhan(BARB0DABHAN) branch, and my account number is xxxxxx. Today in the morning my wife got a call from a stranger and asking for OTP as she does not have any idea about this type of phishing, she gave the number to this guy after so many arguments. and I lost my 6498 rupees.
For now, I want to block my ATM since my further application. I have also attached the number of cheater and screens short of balance deduction. I know you can’t do anything because you don’t want to. if you want any more information feel free to contact me.
My wife went to the nearest branch Borsad bust they did not give a satisfying answer. still, the fisher gives a call continued to my wife for OTP . after so many efforts I had to transfer money to my brother's account via GPay.
The same scenario happened in 2014 with my father. at the time my father lost 13, 000 rupees .now, the concern is what is your IT department for and what is security for our data related to account and debit and credit card. and how they can get our CVV number as it is only with us ?as she never had a Paytm account still I lost my money. it’s a loophole you have, or your employee should be involved in data breaching . my data is not secure is 100% sure. and I am dam sure you and your employer does not have any concern or priority for the customer. your most of the employers and employee always have rude behaviour and never give proper answer .this is real BANK OF BARODA which I observe since I visit the branches.
email:[protected]@gmail.com
contact no:- 64 [protected]
Thank you
Kamil Vahora.
Bank of Baroda customer support has been notified about the posted complaint.