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Bank of Baroda Complaints & Reviews

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Updated: Nov 14, 2025
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Bank of Baroda reviews & complaints page 89

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D
Deepak Singh 18195
from Aizawl, Mizoram
Apr 19, 2019
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Refund of rs. 1138/- has been made by amazon on 26th of march 2019 regarding a product. The amount should reflect in my account by 1st of april 2019 as directed by amazon. The authorization code (Refund reference number) for the transaction is 190501.

But, the refund has not been received yet. I've talked to bank but they are saying no amount has been received by them. So i need to file a"charge dispute" on them, to get the full details.
I need bank to resolve this issue as soon as possible or i'm gonna take some legal action.
Bank of Baroda customer support has been notified about the posted complaint.
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    J
    Jai5223
    from Bengaluru, Karnataka
    Apr 19, 2019
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    Address: K R Puram, 560036

    This complaint is in regards to a credit card that is been incorrectly reported in my trans union cibil and crif high mark credit report by bank of baroda.

    Bank of baroda has given a credit card to some one in 2004 and updated the same in my credit report. At that time i was in college and did not even had a pan card. How can i take a credit card without a pan card?

    This has been escalated to bank of baroda in the month of october 2018, and someone from their legal department sent me the application form of the credit card holder which proves that the account does not belong to me. The service request number provided by the legal. [protected]@bankofbaroda.com is 7072128 with an application form of the credit card xxxx3005 with bank of baroda confirming that the customer is someone else and not me. All the personal details in the application form are different to mine, but still this credit card is reporting in my credit reports and has not been removed. If the application form is not mine that was sent by them, then why is this account reflecting in my credit report?

    Banking ombudsman is aware of this escalation and the complaint number is cts no-[protected]. Maintainable complaint no [protected]. Complaint no - [protected]/ [protected] / [protected]

    Request you to please help me in getting my cir rectified. Please let me know if you require any evidence or documents, i have collected enough evidence in emails in the last six months with the email conversation from everyone involved in the complaint. My email id is the same linked with my pan number to trace my personal information.
    Bank of Baroda customer support has been notified about the posted complaint.
    May 29, 2019
    Updated by Jai5223
    I have raised this complaint but no one from the bank is bothered to respond or reply to this issue.

    What a disgusting service from Bank of Baroda?
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      D
      Dev Yaduvanshi
      from Mumbai, Maharashtra
      Apr 19, 2019
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      money not received in my account

      Address: B93, Saket nagar Sankat Mochan, Varanasi, Uttar Pradesh, 221005

      Bank of baroda — haven't received my money

      Sir,
      My friend sent me 3000 rupees through bhim app on 11 th april but i haven't receive my money till now today is 19th april, i have contact bhim and also my friend's bank both are saying that everything is ok from us you have to contact your bank, i also contact my bank bank of baroda but bob is saying that we haven't receive any transaction, what can i do??
      Its...
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      B
      bhanua22
      from Hyderabad, Telangana
      Apr 18, 2019
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      Address: 500082

      2 Transactions failed on 8th April, 2019 - 9 days passed till now.

      Kindly check for below ref numbers:

      [protected] rs 6000
      [protected] rs 6000

      Ac No. [protected]
      DOB. 22 02 1998

      In Aggregate of Rs. 12000 had neither reached the beneficiary nor credited (or) refunded into my account..

      Its very urgent need to pay my bills, its my salary and i didnt had it for 10 days.. kindly process the above payments..

      There is soo much wait time in resolving an issue.. Wrote a mail 3 times to upi.[protected]@bankofbaroda.com by the time you receive this mail..

      Also raised complaint to Greviance readressal at Online complaint Management System of BOB.

      Complaint tranking Numbers given were - 1269816 and 1283896 (Both of them stood unresolved)

      Please sir its my salary money and im really in need of the amount now to pay all my pending bills for the month of march.

      And frequently all my amount all of sudden has been showing that its into lien..
      I dont want to maintain account with BOB anymore. So, Also let me know the process to close the account..

      Thanks and regards,
      Allada Bhanu Kiran.
      Bank of Baroda customer support has been notified about the posted complaint.
      Apr 19, 2019
      Updated by bhanua22
      I got a call that they are calling from Consumer compliants and asked me for debit card last 6 digits and upi pin so that they will transfer money to bank of baroda within 24 hours.. Is this call trusted..???
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        S
        Saim421
        from Mumbai, Maharashtra
        Apr 17, 2019
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        Address: Cb block , street no. 189 ,Newtown , west bengal, Kolkata, West Bengal, 700156

        Sir,
        My friend sent me 3000 rupees through phone pe app on 11 th april and on 13th april i got mail from phone pe that i have received my money in my account from my friend but i haven't receive my money till now today is 17th april, i have contact phone pe and also my friend's bank both are saying that everything is ok from us you have to contact your bank, i also contact my bank bank of baroda but bob is saying that we haven't receive any transaction, what can i do??
        Its very urgent i am a student and i have to pay my rent of pg its very urgent pease do something
        I will be very thankful of you for your this kindness.
        My account no. Is -[protected]
        My name is - md saimullah
        My mob. No. Is - [protected]
        My email id is - [protected]@gmail.com
        +2 photos
        Bank of Baroda customer support has been notified about the posted complaint.
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          J
          jigneshpatel1
          Apr 17, 2019
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          Recently i purchased some products from amazon but i had to return the goods because of some unforeseen circumstances. I had paid with my debit card. Amazon has processed the refunds from their end but bob is taking way too long to credit the refunds. It's already been 17 days since the app shows that they have refunded the amount. But, it still hasn't reflected in the bank. Bob seriously needs some reflection before they become sbi.
          Bank of Baroda customer support has been notified about the posted complaint.
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            R
            Rani199
            from Jaipur, Rajasthan
            Apr 16, 2019
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            Address: nand nagar beawar, Ajmer, Rajasthan, 305901

            My friend done a transaction from phonpe app with upi in my bank of baroda account . the transaction was successful but i didn't get money in my account . I have UTR number and all transaction details here
            account number - [protected]
            transaction amount - 854
            phonpe transaction id - P1904101738063090278025
            UTR NO.[protected]
            mobile no.- [protected]
            name - anil kumar prajapati

            i am sharing my all detail with my bank statement
            +3 photos
            Bank of Baroda customer support has been notified about the posted complaint.
            Apr 22, 2019
            Updated by Rani199
            i didn't get any solution for my problem please solve it
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              A
              aziz5253
              from Kota, Rajasthan
              Apr 16, 2019
              Resolved
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              Resolved

              .On 12 th april i had transferred 3000 rupees from my Paytm bank account to my Bank of Baroda account through upi.But Money is still not credited to my account till yet.

              Upi id of transaction :[protected].

              Resolve my issue immediately.

              Account name:-aziz

              Account Number-[protected].
              Ifsc code:-BARB0STAKOT
              Date of transaction :-12 april 2019
              Upi id of transaction is[protected]

              Amount:-3000 rupees
              +3 photos
              Jun 8, 2019
              Complaint marked as Resolved 
              Thank you sir my complain is now resolved
              Bank of Baroda customer support has been notified about the posted complaint.
              Apr 17, 2019
              Updated by aziz5253
              On 12 th april i had transferred 3000 rupees from my paytm bank account to my bank of baroda account through upi. Money got credit and got debited at the same time with same upi refrence id. On contacting customer care they said that the transaction had failed and we had reversed the transaction back to your paytm account.
              But its 5 days i had not recieved my money in my paytm bank account

              Upi id of transaction :[protected].

              Resolve my issue immediately.

              Account name:-aziz

              Account number-[protected].
              Ifsc code:-barb0stakot
              Date of transaction :-12 april 2019
              Upi id of transaction is[protected]

              Amount:-3000 rupees.

              Please take action immidiately sir please
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                P
                Pavankumar___
                from Hyderabad, Telangana
                Apr 16, 2019
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                Address: Vizianagaram, Andhra Pradesh

                I had made a transaction through niki application but transaction has been failed. They have quoted a statement.

                Please do not worry, a refund has been processed back to your source account as soon as we notified on the failure and you can expect the refund to get credited in your account within 3-7 working days. Enclosed the refund details for your quick reference.

                Refund id: [protected]

                Also, upon checking with our partner came to know that the bill payment got failed at the operator end due to reconciliation. This is certainly not what we want our customers to experience. That said, we have successfully processed the refund back to your source account.

                We appreciate your patience and understanding. Do let me know if you need any assistance, i would be happy to help.
                Bank of Baroda customer support has been notified about the posted complaint.
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                  M
                  Muhab Lightwala
                  from Mumbai, Maharashtra
                  Apr 16, 2019
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                  Address: Juhapura bob atm, 380055

                  Every time in the atm machine use to b closed its now working since 3 days in juhapura branch ahmedabad please provide good machine in the branch of juhapura each and every time it use to shut off n no a/c are working. I think i made a mistake in opening the account in bob bank. Hope dor your cooperation as soon as possible or ill plan to close my acount here as many public faces the problem here.
                  Bank of Baroda customer support has been notified about the posted complaint.
                  Bad staff, his behaviour is not good
                  He thought all people are poor
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                    A
                    Aishwarya Shenolikar
                    from Mumbai, Maharashtra
                    Apr 15, 2019
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                    takes long time to get refunds.

                    Address: Thane, Maharashtra, 400601

                    Recently i purchased some products from known online shopping sites and returned some of them. I had paid with my debit card. It's been more than a week since the app shows that they have refunded the amount. But, it still hasn't reflected in the bank. This delay has also started ever since i took the new debit card. Why is it taking so long to get the amount?...
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                    S
                    sha shank
                    from Bikaner, Rajasthan
                    Apr 15, 2019
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                    A refund was generated by the Amazon company regarding to the return of my order but after 7-8 days passed, It's not reflecting into my account.
                    Hello,

                    This is to confirm that refund for amount 1189.00 has been successfully processed on[protected] and the amount should reflect in your account by now.

                    Refund Reference #[protected]

                    Please contact your bank’s customer care center and quote these numbers to know further about the status of the transaction in case you still haven’t received the credit within 4 business days. Please remember that you will have to call your bank’s customer care center and not visit the branch for this update.

                    Some nationalized banks may take more time than normal to credit the amount. If your bank is unable to locate the refund with the reference number provided, please dispute the transaction as 'refund not processed'. At that time, they will see a pending refund and will follow the path back to our payment processor to locate the refund.

                    Thanks for choosing Amazon.in
                    Bank of Baroda customer support has been notified about the posted complaint.
                    Sir/mam,
                    This is Ritambhara Prakash a user Bob account from sahabganj branch with account no- [protected]
                    My complain is that Rs 354 has been debited from my account as Lein amount even there is no loan on my account.So please return amount to my account as soon as possible
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                      A
                      Aashprit
                      from Gurgaon, Haryana
                      Apr 15, 2019
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                      Address: East Champaran, Bihar, 845425
                      Website: Paytm train ticket booking sites

                      Hello sir
                      I'M Pritam kr Shukla
                      I booked a train ticket on pyatm and made payment through BOB. I cancelled the same ticket on 8th april 2019 .paytm initiated my refund but i didn't got the money in my ac. I talked to paytm speakers & Bank of Baroda speakers too but my issues was not solved yet
                      I kindly request you to take a action on this and refund my money to my bank ac
                      Amount to be refunded -430
                      Ticket cancelled through paytm on 8th april
                      +1 photos
                      Bank of Baroda customer support has been notified about the posted complaint.
                      I am SUMIT Kanaujiya, 5 April 2019 transfer 4000 rupees but doesn't credit in receiver bank account.

                      ticket refund not received yet in my ac - Comment #3405629 - Image #0
                      SUMIT Kanaujiya's reply, Apr 13, 2019
                      To:-
                      The Bank manager,
                      Bank of Baroda,
                      World bank barra kanpur (u.p),

                      Sir, I am Sumit kanaujiyamy saving account is your branch, Account no-[protected].
                      I am money transfer in phonepe app in 5 April 2019. Sending account number and receiving account no ad samed to typeing(Ac/no-[protected]). Amount debited in my account in Rs 4000/- not refund or not credit to my account so please check my account.
                      Thanks sir.
                      Sbi atm use in hindaun city cash deduct from ac [protected] but cash not out from atm trn S4770299 date 08/04/2019 please solve my problem and return my money
                      Amazon refund my bank account 448 rs but i have not receive my refund please imediate provide me my refund Refund Reference #[protected]
                      139 rs processing me h...
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                        S
                        sarav1987
                        from Mumbai, Maharashtra
                        Apr 15, 2019
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                        Address: Chennai, Chennai, Tamil Nadu, 600099

                        New rule on debit cards really ruining my mind. Even usage of debit cards in petrol bunk, gas, etc applicable for charges 10 +18% gst? Effective from 1st apr 2019. Then are you telling that looting from my savings in the name of gst is called as digital india?. Is this why banks were created?. I am sure i am gonna close my account with bank of baroda. For past 12 years i was happy to be part of bank of baroda customer. But now you made to feel like you are also one among the looter banks. Thanks for these worst activity. I will soon close the relationship with you
                        Bank of Baroda customer support has been notified about the posted complaint.
                        On 9th April 1100₹is credited and in few second it reverse. (upi/[protected]/12:34/reverse).my account number is [protected].

                        charges on debit card used for savings account - Comment #3405805 - Image #0
                        Amazon se return kiya tha but refund nhi aaya 15 days ho gaya hai...
                        Amazon say mere taraf se refund ho gaya hai wo bole ki bank customer care se baat karo...
                        Mai complain kiya bank customer care se but paisa nhi aaya...
                        Amazon give me reference number ====
                        74332749089908737326524

                        charges on debit card used for savings account - Comment #3405869 - Image #0
                        sj3333's reply, Apr 12, 2019
                        Amazon se return kiya tha but refund nhi aaya 15 days ho gaya hai
                        Amazon give me reference number ====
                        74332749089908737326524
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                          M
                          Mukesh Kumar mangal
                          from Jaipur, Rajasthan
                          Apr 14, 2019
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                          Address: 46 prem Mandir colony sawai madhopur, Sawai Madhopur, Rajasthan, 322001

                          A refund has been made by amazon on 3rd April 2019regarding a product which I've buyed from the Amazon. but the refund has not been received yet. Bank is saying no amount has been received by them.I have talked to them and gave them a written complaint but there is no response coming So I need to file a charge disput On them to get the full detail.
                          +1 photos
                          Bank of Baroda customer support has been notified about the posted complaint.
                          Myself ramu k IAM maintain with the sB account no =[protected]
                          The while tranction amount was deducted by account, wish to bring to your notice that an amount of …. 600 has been debited from my account on …30.03.2018) not executed by me.
                          I request you to take up this matter urgently to help me recover my money.

                          Yours Sincerely,
                          Myself Priyam Srivastava has done payment of Rs 4499.00 on 11 june 2020 through debit card to fraud company named eazeephones as I have purchased a phone but did not received any confirmation msg or email for my order after payment.this I come to know when I tried to contact them as there was no contact no.and the email they have provided is wrong.. meanwhile I got their contact no from Quora.com on 15 June '20 and contacted him .but the person was out of reach .he replied when I sent a money request from other no via true caller started abusing me badly. Now I want my money back from fraud people .I'm attaching all details of online payment, shoping site n email address.

                          refund is not received in my bank account - Comment #3693692 - Image #0
                          Not refund by bank

                          refund is not received in my bank account - Comment #3783872 - Image #0
                          Hello,

                          Your refund for the order[protected] of Rs.798.00 has been processed successfully on[protected]. The amount should reflect in your account by Next 5 business days.

                          The Refund Reference Number for the transaction is[protected].

                          In case you do not receive the refund within 5 business days, please contact your bank’s customer care and mention the above Refund Reference Number. Please remember that you will have to call your bank’s customer care center and not visit the branch for this query.

                          Some nationalised banks may take more time than usual to credit the refund. If your bank is unable to locate the refund with the refund reference number provided, please dispute the transaction as 'refund not processed'. On disputing the transaction, the bank will see a pending refund and will follow the path back to our payment processor to locate the refund.

                          Hope this helps. Thank you for choosing Amazon

                          refund is not received in my bank account - Comment #3783873 - Image #0
                          My payment 850 date 31/01/2022 debit ma not receive please help bank of baroda

                          refund is not received in my bank account - Comment #3954972 - Image #0
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                            D
                            from Mumbai, Maharashtra
                            Apr 14, 2019
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                            Hy ...
                            my name is Pram Singh meena and my is my amount not refund in my amount 10899.
                            this amount refund by amazon on 05/04/2019 but not show in my acct.

                            I've checked the details and can confirm that the refund has been successfully processed on April 5, 2019.
                            Here is the reference number of the refund:[protected]

                            plz my amount trensfer my acct.
                            this is my mail id [protected]@gmail.com
                            +2 photos
                            Bank of Baroda customer support has been notified about the posted complaint.
                            On 7/04/2019 amazon reverted me 125+125=250 rupees on my upi id .. against the order id .[protected] ..
                            They provided me the reference number which is -
                            Refund Reference #[protected]
                            The issue is the amount of rupees 250/- is still not reflecting/credited in my account.
                            My a/c no. [protected]

                            refunds from amazon are not received - Comment #3405505 - Image #0
                            I Missed type Account Number So Refund My Amount
                            I IMPS Andhra Bank but Wrong Transferred
                            plz Refund

                            refunds from amazon are not received - Comment #3405881 - Image #0
                            IAM not user ID Bank of Baroda
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                              I
                              ingeniousadarsh
                              from Mumbai, Maharashtra
                              Apr 14, 2019
                              Resolved
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                              Resolved

                              I am the customer of your bank since last many years. On 7/04/19 I was making a UPI transaction through PhonePe application of Rs. 16, 800 at 11:48 PM. The transaction went failed at the same time and the amount of Rs 16, 800 has been deducted from my account. Right now I am out of funds and facing lot of problems.
                              Regarding it I had followed all the steps and also speaker BOB Customer Helpline several times. But didn't get any good response.
                              I don't belong to strong financial background.

                              I request you to resolve my issue regarding it asap and beg you to refund my amount asap.
                              I will be very much thankful.

                              I am also attaching screenshot of failed transaction of PHONEPE and my mpassbook of bank.

                              Account Holder Name: Adarsh Tripathi
                              Account Number: [protected]
                              Branch: Rooma, Kanpur, Uttar Pradesh
                              Mobile no: [protected]
                              UTR number of transaction:[protected]
                              +2 photos
                              Jan 2, 2020
                              Complaint marked as Resolved 
                              Refund
                              Bank of Baroda customer support has been notified about the posted complaint.
                              Apr 22, 2019
                              Updated by ingeniousadarsh
                              How much time will it take.
                              I paid twenty-three thousand four hundred and ninety rupees on Amazon but my payment stuck in gateway and did receive by Amazon

                              amount deducted from account neither refunded nor credited beneficiary account - Comment #3405976 - Image #0
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                                D
                                dhruvil__patel_
                                from Ahmedabad, Gujarat
                                Apr 13, 2019
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                                This is to apprise you that i was trying to pay my credit card bill through bank of baroda debit card. The bill payment was unsuccessful and the amount was debited from the account.

                                Account number -[protected]
                                Transaction amount - rs. 19900
                                Transaction date & time-05/04/2019, 18.23.
                                Transaction id - qbd3740687
                                Refrenc number-q[protected]

                                This is to request you please go through the above details and do the needful.
                                Bank of Baroda customer support has been notified about the posted complaint.
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                                  S
                                  Sīddhårth Màlpê
                                  from Mumbai, Maharashtra
                                  Apr 13, 2019
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                                  Address: Wanjari Nagar Nagpur 440012, Nagpur, Maharashtra, 440012

                                  I send money from paytm through upi of bank of baroda, the transaction failed due to bank servers but money was deducted from my bank account, its been 48 hours for the transaction but still money has not refunded. It was said that bank takes about 48 hrs to refund the money but it has no been refunded, i also called the bank's customer care but they were helpless also the paytm customer care was help, please help me out and refund money as soon as possible.
                                  Bank of Baroda customer support has been notified about the posted complaint.
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                                    moryacool
                                    from Chennai, Tamil Nadu
                                    Apr 13, 2019
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                                    Address: Qr no -1159, St - 46 sec - 8/D, Bokaro, Jharkhand, 827009

                                    It is to state that my money got deducted while transferring it from bank account to paytm wallet on 7 april, 2019 but the money (Rs 4000) didn't get added in my paytm wallet. I talked about this to customer care and they gave me a link for the same which is supposed to be non-existing. It's been 5 days now and still the money didn't get refunded. Same happened in google pay for rs 90. Screenshots have been attached. Hoping for this problem to be solved.
                                    +2 photos
                                    Bank of Baroda customer support has been notified about the posted complaint.
                                    May 29, 2019
                                    Updated by moryacool
                                    Was it resolved or not ?
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