Bank Of Baroda — branch is not deposit my transaction

Address:J 11/117 B 16 A naibasti, ishwergangi, Varanasi, Uttar Pradesh, 221001

I m aditi chaurasia. I have not atm card for some resion. I needed some money. When i have gone in my branch for diposit 500 rupee for important work but bank staff tell me that 500 rupee not deposit and do roughly behavior. Bob service is very poor for that resion. I m unhappy for yor bank employees behavior and poor survive.
Plzz accept my complain
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I try to withdraw cash of Rs 3000 from ATM of SBI PSEC Narora Bulandshahr UP on 13.08.2019 at about 16:55 hrs. The transaction timed out and no payment was received. However amount was deducted from account.

R K L Srivastava
A/c No. [protected]
Bank of Baroda, TCL Complex, Babrala
Distt. Sambhal UP.
I have ordered an amazon product order no[protected] And after return item refund not credit to my bank account.my accont no.[protected] Refund reference no.[protected] by amazon. And after contacted to bank customer service the refused about the refund and denied about the reference no

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