Bank Of Baroda — charge dispute- refund not received

Address:

tiloi, तिलोई, 229309

Dear sir

A refund of 999 rupees was successfully processed on 12th april 2019 to my account. This amount should have been credited to my bank of baroda account by now, but i have not received the refund till now.

I have confirmed with amazon and they have successfully processed the refund and the refund reference number of the transaction is[protected].
refund refrence no.[protected]

Kindly solve my problem as soon as possible.