Bank Of Baroda — Extra amount debited

Address:

Chennai, Tamil Nadu, 600048

Dear sir/madam, this is azhagarsamy. A from chennai. I am having account in bank of baroda in pbb anna nagar branch chennai. I used my debit card to purchase (In the mode of pos) train pass at vandaloor railway station on[protected]Saturday) and i got the receipt as rs. 184.07. But when i got the alert message from bob show that your account is debited as rs. 195.57. I was shocked why the extra amount was debited from account. I raised my issue in customer care and my bank branch. But they are helpless and gave this mail id ([protected]@bobcards.com) to give the complaint. Then i registered a complaint by sending mail to given mail id. But till now i didn't get any response. Still i am amazing why the extra amount was debited from my account? Here i have attached image file of the receipt and sms for your reference. This is happening second time for me. My bob a/c no. Is [protected]