Bank Of Baroda — Fraudulent activity - no resolution from bank of baroda

Address:

Thiruvananthapuram, Kerala

I, Shrijith Rajendran hold an account with Bank of Baroda, Indiranagar Branch, Bangalore since 2013. I have lost an amount of 17443 Rs from my Account on 20/5/2015, I really don't know how it has disappeared. I have lodged a complaint with Bank of Baroda, They had told me that in 50 days I would get the settlement. The online complaint no. with bank of Baroda is 91221.

Nonetheless, nothing has happened till date, A man named Avinash Naik in the debit settlement department said he it takes 45 days to hear from the Visa (Insurance) and agian 2 months to get the insured amount. The Managers in the local branch of Indiranagar blames the headoffice, and we are just a branch.
Today 21/7/2015 is the 61st day. The Money has not been refunded as per the policies and the bank had been wasting my time for actions they are responsible for. The Amount 17443 had gone in 2 divisions - 13994.77 and 3448.23.

I would like the Bank to take up the responsibility of my money as I cannot run around forever on this and refund the money and compensate me for the expenses I had to go through for this process and deliberately wasting my time. I'm hereby attaching the proofs. The Branch manager has written a complaint. I really don't know what he is trying to communicate through the letter. I will attach that here too.

Best regards,
Shrijith
[protected]@gmail.com
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