Bank Of Baroda — I haven't received my refund

Address:Bathinda, Punjab, 151101

I ordered an item of rs 4182 from amazon and i returned it on 22nd sep 2019. They have initiated my refund on 22nd sep 2019 but i havent received it till now. I have received another refund of an order which was returned on the same day in my other bank. According to them i should have received my refund by now. I have called customer care too and im really concerned about this right now.
Please look into this matter
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    Suraj Plaza-1, Sayaji Ganj, Vadodara, Gujarat, India - 390005
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