Bank Of Baroda — Non payment in other branch except Home branch

Address:

Bharuch, Gujarat, 393002

Dear Sir/ Madam,

Having joint Saving account with BOB patan main branch wide Account no [protected] since last 13 years.main Holder is My mother (Jamu ben) and second holder is me (Hemendra ). I diposited my Krishi loan installament along with interest before 3 months. however i deposited in same account through BOB Ankleshwar GIDC branch.

Due to demonitization i was unable to withdraw it from last two months. Today when i went BOB, Ankleshwar GIDC branch (centre Pont) they did not accept my cheque because they can't give money to other branch account holder. After that i rush to Anklesh GIDC main Branch. i got same answer.

I argue them if bank is nationalized and my cheque is payable to all branch then why you are not giving money to me.I request to senior person in absent of Branch manager. they under stand my situation and passed one cheque for special case Rs.10000 only.

My question is if BOB is nationalized bank and all the facility available at all station.then what is meaning of our customer (local customer). Other privet nationilize bank (ICICI, HDFC, Axis) never asked and work as like this. they treat customer without partiality.

i stayed in Ankleshwar, how can i go day by day for such a cash withdrawal. This is type of rule i never seen before that. it also not in RBI guideline.

it seems it is better to switch over other privet bank or Local co operative bank. they could understand customer feelings better.

Customer care number not in working condition since last2 month. i have tried 4-5 different number which is available online.

earlier i complaint about transaction charges before 3 months ago but did not find any solution.

Could you please convey me on said issue with bank. could you please help me out in such financial situation.

Regards,

Hemendra G patel
[protected]