Bank Of Baroda — non receipt of cash from atm of bank of baroda but amount debited

Today, i. E.06.12.2017, i went around 1.30 p. M. To withdraw cash from atm near jeevan bharati building, cannaught place, new delhi. I have withdrawn rs. 15000 at first. Thereafter i inserted the card again for drawing of rs. 5000. But no cash came out. Then i drew rs. 1500 twice. That came out successfully. Since the atm was full of rs. 2000 denomination so i had to draw repeatedly to get rs. 500 notes. No receipt was available from atm. Thereafter though i did not get any debit information of rs. 15000 in sms but the debit of rs.1500 twice was mentioned. From the 1st balance before 1500 debit, it appears that rs. 20000 has been debited today instead of rs. 15000, thus excess debit of rs. 5000 has been made though no cash came out from the machine. The correct amount should be shown enhancing the balance by rs. 5000.
Priyabrata pramanik,