Bank Of Baroda — Refund amount not credited to my account

Amazon has refunded my money on 26th march through NEFT for an amount of 350 which i paid previously for the purchase made on amazon.
but till date the refund amount is still not credited in my account.
already complained to CC but no resolution.
reference no. given by amazon for refund- 111330.
my bank a/c no. [protected]
please credit back my amount as soon as possible.

i am copying the refund mail i got from amazon.__

Hello,

I'm Simon from the Billing Team of Amazon.

I'm sorry to hear that you are not able to find the refund of Rs. 350.00.

I've checked the details and can confirm that the refund has been successfully processed on March 26, 2017.

Here is the reference number of the refund of Rs. 350.00 is : 111330

I request you to please check your bank account statement between the dates March 26, 2017 and you will be able to locate the refund.

If you still don't see your refund, please contact your bank's customer care and dispute the transaction as 'refund not processed'. At that time, they will see a pending refund and will follow the path back to our payment processor to locate the refund.

If you have any further query, please let us know and we can proceed further:

www.amazon.in/contactus

I hope this helps. We look forward to seeing you again soon.

Please use the survey below to tell us about your experience today.

Warmest regards,
Simon
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Bank of Baroda customer support has been notified about the posted complaint.
Apr 15, 2017
Updated by K's
STILL NO RESOLUTION
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