Bank Of Baroda — refund due

Address:

Jaipur, Rajasthan, 302020

Refund initiated but not received
Reference number: 74332747219721813183496
Ordered saree but got cancelled by the amazon but refund is due
Called customer care but they replied that from their end refund already initiated n processed on 6th august but did not received anything
This is the mail from team of amazon.

This is "hussain n" from amazon billing and payments department.

I have received an escalation from our customer service department that, you are not able to find the refund of 484.00 for the order #[protected]. I'm sorry to hear this. And we will be glad to help you in this matter.

I've checked the details and can confirm that the refund has been successfully processed on august 6, 2017

Here is the refund reference number (Processor trace id) for this order # 74332747219721813183496

Please be informed that the refund reference number is generated only after the refund is successful.

I request you to please check your bank account statement between the dates 06 august 2017 to till date. And you will be able to locate the refund.

If you still don't see your refund, please contact your issuing 'visa credit /debit card' banks customer service on their toll free number with the refund reference id '74332747219721813183496' and dispute the transaction as "refund not processed". At that time, they will see a pending refund and will follow the path back to our payment processor to locate the refund. Please remember that you have to call your banks customer care on their help line number and do not have to visit the branch for this query.