Bank Of Baroda — Refund not initiated from amazon for cancelling a mobile phone

I had cancelled an order on 13 Dec 2020. The amount was debited through my debit card. But i havent received the refund yet. I complained to amazon but they said that they have initiated but its not released from bank. When i contacted bank, they said they have no updates and didn't take any action. So, i kindly request u to look after the matter and provide my refund back as soon as possible.