Bank Of Baroda — transaction declined and account debited

Address:

743395

Date:

To,
The branch manager
Bank name:bank of baroda
Location:lakshmikantapur

Sub: transaction decline and account debited (Account no:[protected])

Dear sir/madam,

With reference to above subject line, i did the transaction through aeps center and transaction got declined however, my account was debited.

Please find below the transaction details along with npci status also, transaction receipt attached with the letter.

Kindly process the request and reverse the amount in my account against the same.

Particulars case 1
Device code rdi01444
Npci response code
Rrn (Npci) [protected]
Transaction date [protected]
Transaction time 18:04:40
Transaction type (Cw/cd) cd
Stan 142111
Issuer bank bin : rbl bank
Issuer bank name bank of baroda
Aadhaar no [protected]
Amount 2000
Error/response code 91
Remarks issuer is inoperative

Thanks & regards,

Yours faithfully
Chandra halder

Customer sign
Customer name : shyam sundar halder