[Resolved]  Bank Of India — AMOUNT Deducted from my Savings Bank a/c but not credited to beneficiary's account.

Address: BANK OF INDIA, M.G ROAD, AGRA BRANCH

Respected Sir/ Madam,

I am writing to bring to your attention an issue regarding a recent transaction from my Savings Bank account. I have transferred an amount via IMPS using BOI mobile omini neo app that was deducted from my account, but the beneficiary has informed me that the funds have not been credited to their account.

Details of the transaction are as follows:
- My Savings Bank Account No.: [protected]
- Date of transaction:[protected]
- Time of transaction: 08:37 A.M
- Mode of Transfer: IMPS Ref No:[protected]
- Amount deducted: 1650
- Beneficiary details: [Beneficiary Name: PRAVEENA MISHRA /Account Number:[protected] / Bank Name: CANARA BANK, Agra branch]
- Reference ID: MOB[protected]
- Transaction ID: 20260403083713697819690

I kindly request you to investigate this matter urgently and ensure that the funds are either credited to the beneficiary’s account or reversed back to my account at the earliest. Please confirm the status of this transaction and provide me with an update. I have attached the screenshot of the same with this mail for your reference.

Thank you for your prompt attention to this matter.

With Best Regards,
BHARAT MOHAN SHARMA
[protected]