Bank Of India Complaints & Reviews

Amount deducted from my UPI through another bank account.. amount deducted from karnataka grameen bank and not credited to BOI. It's been more than 24hrs now. Please fix the issue

I had ordered people black cotton regular fit overcoat of ₹1200 from Tata CLIQ, order placed on 20 Dec but due to some reason I had to return it and the amount is refunded on 31st Dec and the bank reference no is 85158920366000000029825 but the amount is still not credited to my account, it has been 8-9 days already still no result

I have ordered PLQ20 CATRIDGE on[protected] of amount Rs 779. I got it on still[protected] but for quality issue I have returned that on[protected] and applied for refund. But my account is not yet credited after many times conversation with amazone customer care. They have initiated the refund having REFERENCE
Number---30005103230323124473911 on dt[protected].

Bank not helping despite of repeated reminders

Despite of too many rmeinders, the central team looking after ONLINE BANKING and STARTOKEN issues is not responding or helping. The issue was due to the old laptop broken and now the new device registration is not coming through due to the reason that ONLINE BANKING BOI team can sort

I have a home loan account at Bank of India Bangur Avenue Branch in Kolkata, West Bengal. When I borrowed my home loan it was said that property insurance is mandatory for 1 year. Hence I requested to do the same for 1st year only. Also during my loan processing, I gave consent over email (to the loan processing center) that I do not require any kind of insurance of my own. So as per my request, my 1st property insurance premium was deducted last year, which should not be extended any further. But yesterday I got an SMS from Bank of India that Rs. 11154.00 has been deducted from my account for insurance premium again!!

How can the branch deduct my money without my consent? I haven't opted for any property insurance from 2nd year onwards. Yesterday I called the branch manager on this number:[protected], but someone else picked up the call and did not forward the call to the branch manager. I immediately need the full refund of that amount (Rs. 11154.00).

Additional Note:
It has been a very pathetic banking experience with this bank. I need a proper resolution for all of the mentioned issues as soon as possible, please!
1. Previously they deducted a huge amount as interest on my home loan just because of their own mistake (during lockdown period). I emailed several times to head office, branch and zonal email ids to get the refund but no one replied.
2. Also for my previous property insurance premium (which I had paid last year), they did not provide me with any policy document for that.
3. Now they have extended that policy without my permission. Continuously I'm having financial loss with this bank and no one bothers to help from their end.

Transactions failed in ATM but amount deducted

Date :[protected]

Description :

I got SMS from JD-BOIIND regarding debit and credit of 491000 from my account (XX0148).
I do not have any account with BOI.
I have attached the screenshot of message here.

Dear Sir,
we have export goods to australia to our regular customer deborah neilsen where by we collect advance tt before sending the goods against our Invoice number 208 we have not received USD 7955.50 in our current account no [protected] in surat main lalgate branch, which has been sent by consignee one week before for which they have send us the proof. kindly do the needful & oblige.regards,
sunil.

P2012180720324740468461 is my reference number and my refund is not initiated into bank account

I am a savings account holder in the Bank of India (Account number- [protected]). On[protected], I was using the bank's ATM located at Vardhaman, near Delhi Public School, Dwarka, Sec-3, New Delhi at around 01:17 pm to withdraw Rs. 10, 000 from my account. But suddenly due to some glitch I could not receive any money or receipt, but I received a message on my mobile that Rs. 10, 000 has been withdrawn. In reality, I had not received any cash in my hand.
I had lodged a complaint in the said bank, but I didn't get the correct response and Said complaint has been rejected by Acquirer Bank in the Dispute Management system of NPCI.

Kindly do the needful as soon as possible.

Bisjeet Singh
Phone no.-[protected]

Bank Account Number-[protected]
IFSC-BKID00006103
Mohan Garden Branch
Customer Id[protected]
Isg Docket Id-CRM[protected]

Dear
Sir/Madam,
My name is Manish Kumar Pal and, I had ordered a product from Amazon which was Redmi 9 Prime of amount 9, 999 on 28 November 2020 and was cancelled by amazon seller due to the mistake of delivery not avialable in the pin code 831002, on 3 december 2020, Payment was made using BOI debit card, but till date refund is not credited to my bank account as Amazon has updated that refund has been sent form their side, 4 December 2020 Amazon initiated the amount to card but i still didn't get the money and Amazon Sent this refund reference no. is given by 30005103330333192569648 and filled Pos/ATM online refund form kindly resolve my problem as soon as possible. This money is very urgent bank please help me to get back my money.

Name - MANISH KUMAR PAL
A/C No.- [protected]
IFSC Code - BKID0004539
Register Mob No. - [protected]
Amount - 9, 999
Reference No (Amazon Provided)- 30005103330333192569648

Sir. I have an account in boi, Anandapur branch. I reacharged 199 money in Phone pay on 8th December 2020. The transection failed, but money deducted. Plz refund money

Yesterday[protected], an amount of 9500 has been debited from my SBI savings account.
It is narrated like following:
DEBIT
SWOS 00000007**7 12-DEC-20 4**5 S1BB***17033 5**6

I really want my money back...

Dear Sir/Madam,
I am Najmul Hasan, I want to deactivate (disable) star token facility on my account. By mistake I had formatted my star token registered mobile and sold it. Since then I am unable to get access the net banking transaction and balance inquiry. Please solve this problem. I will be highly thankful to you.

Customer Id[protected]

I tried to withdraw 8000 Rs. from local BOI ATM Machine,

Money deducted from my account but cash not dispensed from machine,

I reached to Bank and concern team is asking me to wait for 7 working days to get your amount back.

Now, I had to pay installment of my loan but i could not due to bank has asked me to wait another 7 days.

This incident happened with me 3rd time, In last time i got my money back after 1.5 month,

Kindly help me to get my money back

My name is Harshit Sharma . I purchased a product on 1 march 2020 from Amazon and it stopped working within warranty period so Amazon placed a Return and Refund for the product. The amount to be refunded was ₹1399 and I was supposed to receive it from original payment method Google Pay. The Amazon has refunded the amount of 22 September 2020 but I didn't receive the amount . Amazon reply to ask Bank for dispute the amount. Here are the details :-
Name - Harshit Sharma
Account no. - [protected]
Mob no. - [protected]
Reference no. - [protected]
Date of refund - 22 / 09 / 20
Date of payment - 01 / 03 / 20 from Google pay
The refund was for a product return, not for a failed transaction.
Please solve this issue the amount is big for me. I am providing the mail from Amazon in attachments, please consider it.

Dear boi,
Rs 23.60 debited (Trf) cwdr/004999/TYYW0687/RESP_238 in my ac xxx14633 on[protected].
As per rbi circular dated 14 august 2019, it is to clarify that transactions which fail on account of technical reasons shall not be counted as valid atm transactions for the customer. Consequently, no charges therefore shall be levied. But you people have levied the charges for financial transaction, even though the transaction has been failed. further it is to clarify that in this month only two valid financial transactions have been done by me, and it is to further clear that no balance enquiry has been made by me at atm, as i always check through star token or balance enquiry toll free number.

I am already aware of the following rules:penalty rs.20+gst 18% (Rs.3.60)=rs.23.60 per attempt. Charges of rs 20/- plus gst are applicable for financial andrs 8/- plus gst for non-financial transactions beyond the set limit. To my analysis, it is clear that in the above received message,
Cwdr/008933/sacwn943/ represents the following

Cwdr - cashwithdrawl
008933 - transaction serial no.
Sacwn943 - atm id

It has been observed that the cash withdrawal done on 3rd sep 2019 represents same atm id. (Attached screenshot)
008935 - transaction serial no.
Sacwn943 - atm id

September 3rd 2019 @8:28pm
This means as per the transaction number, on september 3rd prior to my cash withdrawal almost two transaction id's i. E., 008933 and 008934 got failed. As per the amount (Rs 23.60), the charges are applied for financial transaction. As calculated below. Penalty rs.20+gst 18% (Rs.3.60)=rs.23.60 per attempt. Charges of rs 20/- plus gst are applicable for financial and rs 8/- plus gst for non-financial transactions beyond the set limit. As per rbi circular dated 14 august 2019, it is to clarify that transactions which fail on account of technical reasons shall not be counted as valid atm transactions for the customer. Consequently, no charges therefore shall be levied. But you people have levied the charges for financial transaction, even though the transaction has been failed.

Request you to look into the above issue at the earliest and revert me back my charges and ensure that no such things happens to me or to others in future.

For necessary and quick action at the earliest.

4 times continue debited 23.60rs in my bank of india account please give me my money

My fault me transaction to wrong account 5000/-rupees i am request you please my payment to refund