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Bank Of India Complaints & Reviews

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Updated: Nov 20, 2025
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Bank Of India reviews & complaints page 30

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A
AK KING ROYAL GAMING
from Delhi, Delhi
Jan 19, 2021
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Transaction date:[protected]
Transaction amount:- 1909 rs.
Disputed amount:-1909 rs.
Merchant name:- Amazon India
Refund reference number:-#30005103560357204796189
Category online shopping
Bank Of India customer support has been notified about the posted complaint.
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    Shivam guptq
    from Ka�ma�rha�ti, West Bengal
    Jan 14, 2021
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    My name is (Shivam gupta) and I had ordered (Mobile ) of 49999RS.Amount(samsung galaxy s20se ) in Amazon on (27/11/2020) and after (27/11/2020) I cancelled this order due to personal reason. And on (27/11/2020) Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number (Reference number-30005103320332133830616) and told me to fill charge dispute form but Bank of india doesn't have such policy. So please kindly respond to this complaint it's very urgent. My card number is ([protected]) and account number is ([protected]) and my contact number is ([protected]) Thanks you sir
    Bank Of India customer support has been notified about the posted complaint.
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      Shivam guptq
      from Ka�ma�rha�ti, West Bengal
      Jan 14, 2021
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      My name is (Shivam gupta) and I had ordered (Mobile ) of 49999RS.Amount(samsung galaxy s20se ) in Amazon on (27/11/2020) and after (27/11/2020) I cancelled this order due to personal reason. And on (27/11/2020) Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number (Reference number-30005103320332133830616) and told me to fill charge dispute form but Bank of india doesn't have such policy. So please kindly respond to this complaint it's very urgent. My card number is ([protected]) Thanks you sir
      Bank Of India customer support has been notified about the posted complaint.
      Jan 14, 2021
      Updated by Shivam guptq
      Account no- [protected]
      Account holder Name- Shivam gupta
      Registered mobile number-[protected]/[protected]
      Date of transaction- 27/11/2020
      Ammount of transaction- 49999
      Merchant name- Amazon
      Amazon Reference no- 30005103320332133830616
      Passbook printed transaction- MEDR/AMAZON/383061
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        A
        Aloyna Pereira
        Jan 12, 2021
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        I need to update my KYC information. I have an NRO account, which is joint with my aged Mother. I live in Canada and cannot do it in person.
        What are my options. the documents i have are as follows: Canadian passport, OCI and Indian PAN card. what else would i need.
        Bank Of India customer support has been notified about the posted complaint.
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          C
          chaithra prabhu
          Jan 11, 2021
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          Amount deducted from my UPI through another bank account.. amount deducted from karnataka grameen bank and not credited to BOI. It's been more than 24hrs now. Please fix the issue
          Bank Of India customer support has been notified about the posted complaint.
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            M
            Mercilina Murmu
            Jan 9, 2021
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            I had ordered people black cotton regular fit overcoat of ₹1200 from Tata CLIQ, order placed on 20 Dec but due to some reason I had to return it and the amount is refunded on 31st Dec and the bank reference no is 85158920366000000029825 but the amount is still not credited to my account, it has been 8-9 days already still no result
            Bank Of India customer support has been notified about the posted complaint.
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              S
              Sidhu lal Baskey
              Jan 7, 2021
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              I have ordered PLQ20 CATRIDGE on[protected] of amount Rs 779. I got it on still[protected] but for quality issue I have returned that on[protected] and applied for refund. But my account is not yet credited after many times conversation with amazone customer care. They have initiated the refund having REFERENCE
              Number---30005103230323124473911 on dt[protected].
              Bank Of India customer support has been notified about the posted complaint.
              Jan 07, 2021
              Updated by Sidhu lal Baskey
              Refund not credited in my account yet
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                K
                Kartik_Padia
                Jan 5, 2021
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                Address: RAJKOT RAJKOT

                Bank not helping despite of repeated reminders
                Bank Of India customer support has been notified about the posted complaint.
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                  K
                  Kartik_Padia
                  Jan 5, 2021
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                  Address: RAJKOT RAJKOT

                  Despite of too many rmeinders, the central team looking after ONLINE BANKING and STARTOKEN issues is not responding or helping. The issue was due to the old laptop broken and now the new device registration is not coming through due to the reason that ONLINE BANKING BOI team can sort
                  Bank Of India customer support has been notified about the posted complaint.
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                    J
                    Jitesh Sen
                    Dec 29, 2020
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                    Address: No.415/13214, Bangur Ave, Bangur Avenue VIP, Block C, Bangur, Lake Town, Kolkata, West Bengal 700055

                    I have a home loan account at Bank of India Bangur Avenue Branch in Kolkata, West Bengal. When I borrowed my home loan it was said that property insurance is mandatory for 1 year. Hence I requested to do the same for 1st year only. Also during my loan processing, I gave consent over email (to the loan processing center) that I do not require any kind of insurance of my own. So as per my request, my 1st property insurance premium was deducted last year, which should not be extended any further. But yesterday I got an SMS from Bank of India that Rs. 11154.00 has been deducted from my account for insurance premium again!!

                    How can the branch deduct my money without my consent? I haven't opted for any property insurance from 2nd year onwards. Yesterday I called the branch manager on this number:[protected], but someone else picked up the call and did not forward the call to the branch manager. I immediately need the full refund of that amount (Rs. 11154.00).

                    Additional Note:
                    It has been a very pathetic banking experience with this bank. I need a proper resolution for all of the mentioned issues as soon as possible, please!
                    1. Previously they deducted a huge amount as interest on my home loan just because of their own mistake (during lockdown period). I emailed several times to head office, branch and zonal email ids to get the refund but no one replied.
                    2. Also for my previous property insurance premium (which I had paid last year), they did not provide me with any policy document for that.
                    3. Now they have extended that policy without my permission. Continuously I'm having financial loss with this bank and no one bothers to help from their end.
                    Bank Of India customer support has been notified about the posted complaint.
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                      A
                      Abinaya Pandiyan
                      Dec 27, 2020
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                      Transactions failed in ATM but amount deducted
                      Bank Of India customer support has been notified about the posted complaint.
                      My name is Thomas Asantha mary My a/c number: [protected] . I did my transaction in 24th december but i didn't receive amount. i have register my complaint in your portal on 31st december. My ref no : ATM[protected]. KINDLY refund my amount at the earliest
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                        S
                        shubhamk285
                        from Delhi, Delhi
                        Dec 23, 2020
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                        Date :[protected]

                        Description :

                        I got SMS from JD-BOIIND regarding debit and credit of 491000 from my account (XX0148).
                        I do not have any account with BOI.
                        I have attached the screenshot of message here.
                        Bank Of India customer support has been notified about the posted complaint.
                        Dec 29, 2020
                        Updated by shubhamk285
                        Again received the same messages regarding debit from same account. Account has been emtptied.
                        Dec 30, 2020
                        Updated by shubhamk285
                        BOI should take some quick action on this. I have even called there customer care twice and they are also not taking any action.
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                          S
                          sunilvdave
                          Dec 23, 2020
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                          Address: C/3, 402 MODEL TOWN PARK, MAGOB, SURAT

                          Dear Sir,
                          we have export goods to australia to our regular customer deborah neilsen where by we collect advance tt before sending the goods against our Invoice number 208 we have not received USD 7955.50 in our current account no [protected] in surat main lalgate branch, which has been sent by consignee one week before for which they have send us the proof. kindly do the needful & oblige.regards,
                          sunil.
                          Bank Of India customer support has been notified about the posted complaint.
                          Dec 23, 2020
                          Updated by sunilvdave
                          PROOF OF TPAYMENT SENT BY THE CONSIGNEE.
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                            S
                            Shru02
                            Dec 22, 2020
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                            P2012180720324740468461 is my reference number and my refund is not initiated into bank account
                            Bank Of India customer support has been notified about the posted complaint.
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                              S
                              shi_vani_11
                              from Delhi, Delhi
                              Dec 18, 2020
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                              Address: Mohan Garden Branch, Bank Of India

                              I am a savings account holder in the Bank of India (Account number- [protected]). On[protected], I was using the bank's ATM located at Vardhaman, near Delhi Public School, Dwarka, Sec-3, New Delhi at around 01:17 pm to withdraw Rs. 10, 000 from my account. But suddenly due to some glitch I could not receive any money or receipt, but I received a message on my mobile that Rs. 10, 000 has been withdrawn. In reality, I had not received any cash in my hand.
                              I had lodged a complaint in the said bank, but I didn't get the correct response and Said complaint has been rejected by Acquirer Bank in the Dispute Management system of NPCI.

                              Kindly do the needful as soon as possible.

                              Bisjeet Singh
                              Phone no.-[protected]

                              Bank Account Number-[protected]
                              IFSC-BKID00006103
                              Mohan Garden Branch
                              Customer Id[protected]
                              Isg Docket Id-CRM[protected]
                              Bank Of India customer support has been notified about the posted complaint.
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                                M
                                Manishpal9999
                                Dec 17, 2020
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                                Dear
                                Sir/Madam,
                                My name is Manish Kumar Pal and, I had ordered a product from Amazon which was Redmi 9 Prime of amount 9, 999 on 28 November 2020 and was cancelled by amazon seller due to the mistake of delivery not avialable in the pin code 831002, on 3 december 2020, Payment was made using BOI debit card, but till date refund is not credited to my bank account as Amazon has updated that refund has been sent form their side, 4 December 2020 Amazon initiated the amount to card but i still didn't get the money and Amazon Sent this refund reference no. is given by 30005103330333192569648 and filled Pos/ATM online refund form kindly resolve my problem as soon as possible. This money is very urgent bank please help me to get back my money.

                                Name - MANISH KUMAR PAL
                                A/C No.- [protected]
                                IFSC Code - BKID0004539
                                Register Mob No. - [protected]
                                Amount - 9, 999
                                Reference No (Amazon Provided)- 30005103330333192569648
                                Bank Of India customer support has been notified about the posted complaint.
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                                  S
                                  Shubhashree Nath
                                  Dec 16, 2020
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                                  Address: Anandapur branch, Keonjhar
                                  Website: Phone pay

                                  Sir. I have an account in boi, Anandapur branch. I reacharged 199 money in Phone pay on 8th December 2020. The transection failed, but money deducted. Plz refund money
                                  Bank Of India customer support has been notified about the posted complaint.
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                                    A
                                    anoopr47
                                    Dec 16, 2020
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                                    Resolved

                                    Debited 9500Rs as SWOS from my account unknowingly

                                    Yesterday[protected], an amount of 9500 has been debited from my SBI savings account.
                                    It is narrated like following:
                                    DEBIT
                                    SWOS 00000007**7 12-DEC-20 4**5 S1BB***17033 5**6

                                    I really want my money back...
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                                    N
                                    Najmulhasan
                                    from Powai, Maharashtra
                                    Dec 11, 2020
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                                    Address: Jamia Millia Islamia, Jamia Nagar, Okhla, New Delhi, 110025

                                    Dear Sir/Madam,
                                    I am Najmul Hasan, I want to deactivate (disable) star token facility on my account. By mistake I had formatted my star token registered mobile and sold it. Since then I am unable to get access the net banking transaction and balance inquiry. Please solve this problem. I will be highly thankful to you.

                                    Customer Id[protected]
                                    Bank Of India customer support has been notified about the posted complaint.
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                                      Mihir1551
                                      Dec 11, 2020
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                                      Address: Ground Floor, Shapath -4, Opp. Karnavati Club, SG Highway, Mumatpura, Ahmedabad, Gujarat 380015

                                      I tried to withdraw 8000 Rs. from local BOI ATM Machine,

                                      Money deducted from my account but cash not dispensed from machine,

                                      I reached to Bank and concern team is asking me to wait for 7 working days to get your amount back.

                                      Now, I had to pay installment of my loan but i could not due to bank has asked me to wait another 7 days.

                                      This incident happened with me 3rd time, In last time i got my money back after 1.5 month,

                                      Kindly help me to get my money back
                                      Bank Of India customer support has been notified about the posted complaint.
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