Bank Of India — deducted two times, but amount not refunded

Address:	Rajkot, Gujarat, 360007
Website:	www.redbus.in

I paid amount to redbus from bank of india, but my ticket was not booked and amount was deducted from bank. After that i mailed and contact bank person too many time. But they never give me any type of response. I have all details and mail that i sent to the main head office of bank of india and bhim app that was payment gateway for my transaction.. But still date never get any response. I want justice.