Bank Of India — fake note of rs.2000

Address:

Dhanbad, Jharkhand, 828111

My widow mother has an account [protected] maintained with bank of india, ena branch, jharia, dhanbad, jharkhand where a fake note of rs.2000 was found by canara bank while processing of fd of rs.
When the case was discussed with bank of india, the branch manager and the staff provided the cash confirmed that they do have counted cash by their hands because "cash counting and fake note identifying machine" is not available at the branch and it was our mistake that we were unable to identify it when we were at branch whereas this account was maintained with bank of india since august 2010

Also it is not possible for a old woman or a common man to identify the fakeness of note when it is around rs180000/-

Looking forward for the justice for the hard eared money and implementation of process so that nobody can face this problem again.