Bank Of India — I wanted add money in my airtel app but amount debited and amount not added

Address:Gumla, Jharkhand, 835220

I wanted add money in my airtel app but amount debited and amount not added

Sir transaction failed but amount debited transaction I'd -Txn ID[protected] has failed please refund my money
And my airtel app account no.- [protected]

Please resolve sir imedetly please resolve
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Bank Of India customer support has been notified about the posted complaint.
Dec 14, 2017
Updated by md tauahif
I m complain my airtel app customer care - reference id LHMP[protected] it say wait for 5 working day I m waited and my problem is not solved and contact your respective bank ...please resolved ...
Dec 15, 2017
Updated by md tauahif
A/c nomber - [protected]
Branch - Palkot gumla
Ifsc code- BKID0004930
Debit card number- [protected]

Problem - I m add money in my airtel app then amount is deducted from my account but amount is not added in wallet because transaction failed .
I m complain in my airtel app customer care and taken my complain and complain no. Is-LHMP[protected] and timeline for 5 working days and timeline is completed but amount is not receive any here.
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