Bank Of India — non-reimbursement of the deducted amount in failed atm transaction | |
I attempted to withdraw rs 4500 from the atm using my boi debit card on 28th may, but the money got deducted from my savings account and the atm machine didn't dispense any money. I have lodged a written complaint with bank of india on 28th may and it is now two weeks (14 days) since then and the lost money has not been refunded to me. I have contacted the bank and they also sent an email to ho. [protected]@bankofindia.co.in, but no action taken by the atm cell. I daily make calls to the boi helpline number, but of no use. The reference number which the bank provided to me is 280520data67126. Kindly take suitable action as it is high time and my hard earned money has been lost due to the bank's fault. Was this information helpful? | |
|
Bank Of India customer support has been notified about the posted complaint. | |
 4 Comments | |
Comments
What is the current status Sir? Today morning I checked up my complaint and found that someone by the name of Rahul Sharma claiming to be from Bank of India asked my registered mobile number. Unsuspecting, I provided my registered mobile number. Please check who is he and whether my number has gone into the wrong hands. I have not got any refund till now and the loss is uncompensated.
Reply
My money has not been refunded even now. No action taken by the concerned. Very much disappointed.
Rahul Sharma called me from the number [protected] and asked for my registered mobile number. I gave him my number and he sent me a typical UPI id using the number [protected]. He then asked me to message the ID on [protected]. This linked my bank acct with an Andhra bank acct as per what he told me. Kindly verify whether it is genuine or fraud.
People can post their grievances on this forum. But even here, fraudsters are lurking around to trap unaware people and deprive them of their money. Very bad and pathetic.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
12%
Complaints
2368
Pending
0
Resolved
291
+91 63 2227 1335
+91 22 4091 9191
Gaya Nawada Road, Wazirganj, Gaya, Bihar, India - 805131
View all Bank Of India contact information