Bank Of India — not getting the refund of rupees 2429/- , through repeated calls and emails

Address:

Jalpaiguri, West Bengal, 735210

On 23 Th June 2018 I Have Cancelled A Prepaid Order From Myntra. On Next Day They Initiated The Refund Process Of Rupees 2429.78 .They Told Me The Transaction Reference No of That Refund no which is -75105178176001188176636

. But Bank Of India, Dhupguri Branch, Did Not Locate My Refund Txn . Then I Again Email Boi Customer Care, But All Goes In Vain . I Want To Know Where Is My Money. I Provide All The Details Of That Refund Txn . 75105178176001188176636
Account No -[protected]