[Resolved] Bank Of India — Refund initiated from the Jiomart on 31st December 2020 but Rs.1779.66 not reflected in my bank of india account [protected]

Ravivelani

Address:

JIOMART APPLICATION

I had made Jiomart appication online shopping using BOI debit card powered by master card on 30 DEC 2020. Particulars was mentioned MEDR PAYJIOMAR 672723 it was successful transaction. But somehow JioMart had canceled my ordered and initiated refund on 31 DEC 2020 with bank ref no[protected]. As per JioMart the refund was issued via PayU with PayU ID [protected] Bank ARN 75503721001044817960844 refund amount 1779.66 refund date 31 Dec 2020. As per PayU it should be credited in SB AC [protected], branch BANK OF INDIA KRISHNANAGAR.

AND ATTECHED THE COPY OF REFUND PROVIDE BY JIOMART TO ME WITH THIS MAIL SO PLEASE FIND TJE ATTACHMENT.

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Jan 29, 2021

Complaint marked as Resolved

Thank you

Bank Of India customer support has been notified about the posted complaint.

Jan 28, 2021

Updated by Ravivelani I had made Jiomart online shopping using BOI debit card powered by master card on 30 DEC 2020. Particulars was mentioned MEDR PAYJIOMAR 672723 it was successful transaction. But somehow JioMart had canceled my ordered and initiated refund on 31 DEC 2020 with bank ref no[protected]. As per JioMart the refund was issued via PayU with PayU ID [protected]

Bank ARN 75503721001044817960844 refund amount 1779.66 refund date 31 Dec 2020. As per PayU it should be credited in SB AC [protected].

Till date money not reflected in my saving bank account.

Please take necessary action

Jan 28, 2021

Updated by Ravivelani I had made Jiomart online shopping using BOI debit card powered by master card on 30 DEC 2020. Particulars was mentioned MEDR PAYJIOMAR 672723 it was successful transaction. But somehow JioMart had canceled my ordered and initiated refund on 31 DEC 2020 with bank ref no[protected]. As per JioMart the refund was issued via PayU with PayU ID [protected].

Bank ARN 75503721001044817960844 refund amount 1779.66 refund date 31 Dec 2020. As per PayU it should be credited in SB AC [protected].

Please take necessary action.

Jan 28, 2021

Updated by Ravivelani I had made Jiomart online shopping using BOI debit card powered by master card on 30 DEC 2020. Particulars was mentioned MEDR PAYJIOMAR 672723 it was successful transaction. But somehow JioMart had canceled my ordered and initiated refund on 31 DEC 2020 with bank ref no[protected]. As per JioMart the refund was issued via PayU with PayU ID [protected] Bank ARN 75503721001044817960844 refund amount 1779.66 refund date 31 Dec 2020. As per PayU it should be credited in SB AC [protected]

Jan 28, 2021

Updated by Ravivelani Rs.1779.66 /- not received till date, 1 month completed.