Jiomart Complaints & Reviews

I am having an issue with my laptop battery and I need it to be replaced. However, I require my invoice with the service tag for the replacement process. Unfortunately, the service tag was misprinted on the invoice. I raised a complaint regarding this on March 27, 2024, and was informed that the issue would be resolved by April 1, 2024. However, it has been over a month, and no solution has been provided yet. if no solution will be given...

Money deducted order not confirmed...

Hi Team,

This is 4 th time I am raising this issue. Already 3 complaints has been resolved with
out proper resolution.

Details are as follows.

Ref ticket reply:

As we checked transaction against (order ID/Txn no[protected]A ₹808.00 10 Mar 2024, 12:46 20240310010950000973566839647619063 UPI PAYTMPG Payment Failed[protected]A ₹808.00 10 Mar 2024, 12:45...

JioMart's service falls short of expectations. Delivery times are inconsistent, with frequent delays, and customer service is virtually non-existent. Product quality is often subpar, and items arrive damaged or spoiled. The website interface is clunky, making navigation frustrating. Overall, a disappointing shopping experience that lacks reliability and quality.

Fraud Website Link: https://www.jiomart.com/

I placed an order with Jiomart on 5th January 2024. Today is 3rd March 2024, and I'm still facing issues with my order. Despite Jiomart's policy stating that products can be returned within 7 days, I received a faulty product. When I tried to return it through the Jiomart website, I couldn't find the option to do so in the order list.

I reached out to Jiomart customer...

Hello Sir / Ma'am,

Namaste!

Iam Kartik Sarwan Ordered products from Jio Mart but not yet received the refund I have ordered by products on 10th feb, my money was debited from account but orders were not listed in the jiomart portal. Connected with the Customer support they told you'll get the refund with in 7 days still not received Please Help me out in this....

Order number :[protected]W it was return picked on Fri, 02 Feb 06:22 PM and Return Completed on Mon, 12 Feb 04:52 PM. Till the date of 22 Feb 2024 the refund not processed in the jiomart merchant side. I shared the bank details with canceled cheque lief image and ticket was raised Ticket ID :[protected]. This was marked resolved status without providing no solution. I have never seen in my life this type of fraud JioMart merchant....

Ordered unsalted roasted peanuts via order#[protected]A and received SALTED peanuts. When contacted, initially they agreed to refund for wrong item and asked to upload cancelled cheque, but due to issue with the chat window, unable to upload cancelled cheque image and the rep informed to contact again.
When contact again, JioMart refused to refund the amount....

I ordered an electronic item from jiomart on 29th February through online payment(₹78, 000). The estimated delivery date was on 1st February. Till now I haven't received the product. The order delivery status is changing day by day. I'm calling the customer care everyday and asking for order status. They are saying they can't give a confirmation on the order date. They are not giving any reason for the delay. They are saying that they don't...

I recently placed an order (Order Number:
[protected]W ) and faced several challenges:

The JioMart application was inaccessible for nearly 30 minutes, delaying my order update.
I haven't received any confirmation email/whatsapp/message.
Despite multiple attempts to contact customer support, I encountered unhelpful responses and difficulty in communication. The two female representatives lacked proficiency...

I received the wrong item.I need to return the order. I have been raising the complaint since 10 days but no updates from that side
Order I'd[protected]A...

Ticket No:[protected]

Dear All,

I was not delivered a product of 2 bags of rice amounting to rs.178/- for which I had prepaid the amount. I had called up the customer service and raised a complaint about the same, but even after 18 days of raising the complaint, no refund has been received. They keep telling that I will get the refund in next 3 days, but no action on the same. Kindly help me with this. br...

I was not delivered a product of 2 bags of rice amounting to rs.178/- for which I had prepaid the amount. I had called up the customer service and raised a complaint about the same, but even after 18 days of raising the complaint, no refund has been received. They keep telling that I will get the refund in next 3 days, but no action on the same. Kindly help me with this.
Credit note:T[protected]
Request Id:[protected]br...

Order date: 24 Nov 2023
Client name: Md Tausif
Order return: 29 Nov 2023
mobile no - [protected]
I purchased Locket Man running shoes with order ID ______. I ordered size 6, but the company sent me size 8. The box and the shoes were also tampered with. I returned the product on 30 Nov and the delivery man collected my shoes. A few hours later, when I checked the app, it showed that I had cancelled the return. I...

I purchased JioMart giftcard worth rs 1000 on 8 dec 23 and placed an order of rs 333 out of it but balance amount of rs 667 being not reflected in my account...

I purchased JioMart giftcard of rs 1000 on 8 December 23 and out of which order was placed for rs 333 but my balance of 667 being not shown in my account...

I purchased Jiomart giftcard worth rs 1000 on 8 December 2023 and placed order worth rs 333 but balance amount is not appearing.Even when I cancelled the order only 333 refunded back to wallet instead of rs 1000....

Received 10 rs chips packet instead of the 2 ghee boxes in the order that was delivered on 19 November. As you can see in the cctv video screenshot the time and date of delivery. The delivery guy has flat lays chips inside the packet, in no chance it can contain two 1 litre ghee boxes.

Jio support is pathetic they closed my raised ticket as resolved without any basic enquiry or investigation. I request the reputed jio employee...

Order number:[protected]A

i have ordered based on diwali celebration need, but it was unfortunate that the order was not delivered by Jio mart. If they cannot handle such orders than why are they taking orders? Order which was placed two days ago was not delivered resulting in disappointment in diwali celebration. Very poor service Jio mart.

Rajesh Dsouza
[protected]...

Order ID[protected]A

Product Name - Lifelong Beard Trimmer LLPCM11 With 4hr Runtime, Quick Charge, 20 Length Settings (Black)

Shipment Number[protected]A-01

Product Amount - Rs 476/-

Pick up partner -Delhivery Logistics company

Pick up date - 28th Oct'23

Pick up tracking ID provided by Dehlivery Logistics company- [protected]...