Jiomart Complaints & Reviews

Address: Mumbai

I bought Audio Array AM-S1 speakers.
They were faulty.
While the online seller is only point of purchase the warranty is covered by Audio Array - Cambium Retail private limited.

They did not provide proper support. They just fooled around.
Do not buy audio array products.
They are cheap quality made in china and duplicate products.
They buy from Chinese small companies who make duplicate...

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Address: India

For the Order Number[protected]W

pl forward OTP to my email ID as there is some issue with SIM/Mobile

--
Regards,

K. V. Mirji Fr SO/H+
Fr General Manager, NFC, DAE
Krati Park Royal Sainikpuri
HYDERABAD - 94
Mob;- [protected]...

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On 05-Nov, 2025, I purchased 1000/- Jio Mart Gift voucher from CRED to be utilized for purchase on Jio Mart. I redeemed the gift card for the purchase of 220/- cart value. The balance of 780/- didnot show up in my Gift Card balance, then I navigated through app to find the reason and then switched back to CRED and gone through the Terms & Conditions. The condition is that Gift card should be redeemed at once not multiple times. It was Crazy...

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Address: Bhuj

I bought Voltas Beko semi automatic washing machine having 5 years warranty on both motors in sept 2023. But after 2 years, the spin motor is not working so I complaint about this issue on 26 oct 2025. The technician came on 28 Oct 2025 and checked washing machine. He said that the spin motor needs to be replaced so when i receive motor from Jiomart will come and replace it. He took 400 rupees service charge and went. I am calling to jiomart...

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Complaint against
Jio Mart
(Online shopping)
Mumbai

Subject
Both the packets received in torn condition.
Making them replace the delivered items with fresh packets having properly manufacturing seal at the top.
Complaint lodged emailed to jio Mart but no response, no redressal from them.

Attached PDF file consists the image of the torn packets and also the screenshot...

+2 photos

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Address: Raxaul (845305)

I am writing to report an issue with my recent order, which I have not yet received. The tracking information shows that the order was returned.

I believe the return was caused by the delivery representative, who was misbehaving and shouting at me.

Please let me know what can be done to resolve this issue and kindly Find the details below of your representative

Name - Pappu ([protected])...

+1 photos

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Address: Mulanthuruthy, Cochin, Kerala

Ordered date : 21.09.25
Order No :[protected]A

I have got the order delivered by 3 of the items billed are missing

1) Coconut - 2 nos
2) Ginger
3) Garlic

Tried contacting the delivery person but he is not able to help....

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Hi Jio Mart Team,

A fraudulent transaction has been made using my mobile account. A payment of ₹18, 999 was processed via my ICICI Bank credit card (4647 48** **** 6008).

I request you to either refund the amount to the same payment method or do not deliver the product to the fraudster....

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Address: MUMBAI.

I ordered online for a nose hair trimmer.
Thy are not reachable easily.
I requested for refund.
They are not responding....

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Address: Jodhpur

Website: www.jiomart.com

Sir, on jiomart order id[protected]A on 12 aug 2025 from my no. [protected]
I have purchased 3pkt bhikaram chandamal falahari mixture 200gm in 105rs(35 per pkt)
While delivery I have recieved 140gm each pack
Then I raise complains in jiomart app
They issue refund of one pkt 35 rs instead of all 3 pkts 35*3=105 rs
Thn I raise complains multiple times
Total 7 complaint I have raised
Also...

+5 photos

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Address: JIOMART PUNE (online shopping)

Website: www.jiomart.com

I received a near-expiry product (Muesli, Expiry: 07/08/2025) under Order ID:[protected]A.

This is unacceptable as it leaves me very limited time to consume the product safely.

Kindly arrange for a refund or replacement at the earliest. Attached are photos as proof.

Awaiting your prompt resolution.

Regards,
Ajeet Shah
+[protected]...

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Address: Thiruvalla Kerala

I have placed an order against the items in my cart for Rs 261/- on 18.07.25., in th Jiomart shopping site. The amount get debited to my account but the items are still remaining in my cart. Please arrange to reverse the amount of Rs261/- debited to my account on 18.07.25
Koshy M K mob: [protected]

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Didn't give me a product, and never gave me a refund either when asked for the same they lied and couldn't even give me a transaction ID. Very disappointed in Reliance....

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Respected Sir,
With regretfully to say that since jiomart started in bharat; I purchasing my needs from such site on the goodwill of Dhirubhai Mukesh Ambani .

While order no.[protected]A
Dt. 09.06.25, I placed order and also paid amount in advance, & also your invoice was generated vide invoice no. U25N[protected] & also I received delivery confirmation code via sms but very surprised that said material...

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My order was canceled, but my ₹2400 refund is still pending. Despite multiple calls, emails, and chats, there’s been no response. Kindly resolve this immediately #ConsumerRights #JioMart...

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Order 2pair of curtain and recived only 1picee. 1curtain pieces missing and one pair also missiing...

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Address: Mumbai, Maharashtra

Hello,

I have ordered mobile phone from jiomart on 25.10.2024 and done payment on same day.

but till today i.e 05.11.2024 i didnt get my product also not getting any update of same . also not able to cancel the product for money.

order id id :[protected]M

i am in trouble please do something useful.

sanket

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I ordered an badminton from jiomart on 19th October to gift it to my brother as today his birthday through online payment. The estimated delivery date was on 23rd to 24th october. Till now I haven't received the product. The order delivery status is changing day by day. I raised many complaints by 24th October onwards.I'm calling the customer care everyday and asking for order status. They are saying they can't give a confirmation on the...

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Address: 3rd Floor, Court House Lokmanya Tilak Marg, Dhobi Talao,Mumbai 400002

Website: www.jiomart.com

On 18th September 2024 I purchased jiobharat K1 karbonn 4g keypad phone through MyJio app.
The website mentioned that the phone supported Jiopay UPI payment to send and receive money.
But when the phone was received app was not seen installed in the phone.

I raised a request to return the product. The return request was later rejected.
The reason for the rejection was that I did not attend the call. The call was automatically rejected as it was a spam number.

I tried to return the product again, but the option was unavailable in the app.

Contacted the customer and they told that since I did not attend the call, I will not be able to return this product.

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