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Jiomart Complaints & Reviews

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Last updated Dec 10, 2023
Complaints 877
Resolved
75
Unresolved
802
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Jiomart reviews & complaints(877)

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N
Niti Rastogi
from Hisar, Haryana
Dec 10, 2023
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I purchased JioMart giftcard worth rs 1000 on 8 dec 23 and placed an order of rs 333 out of it but balance amount of rs 667 being not reflected in my account
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    N
    Niti Rastogi
    from Hisar, Haryana
    Dec 10, 2023
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    I purchased JioMart giftcard of rs 1000 on 8 December 23 and out of which order was placed for rs 333 but my balance of 667 being not shown in my account
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      N
      Niti Rastogi
      from Hisar, Haryana
      Dec 8, 2023
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      I purchased Jiomart giftcard worth rs 1000 on 8 December 2023 and placed order worth rs 333 but balance amount is not appearing.Even when I cancelled the order only 333 refunded back to wallet instead of rs 1000.
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        F
        Farhan Madani
        from Govardhan, Uttar Pradesh
        Nov 26, 2023
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        Received 10 rs chips instead of 1800 rs ghee box

        Received 10 rs chips packet instead of the 2 ghee boxes in the order that was delivered on 19 November. As you can see in the cctv video screenshot the time and date of delivery. The delivery guy has flat lays chips inside the packet, in no chance it can contain two 1 litre ghee boxes.

        Jio support is pathetic they closed my raised ticket as resolved without any basic enquiry or investigation. I request the reputed jio employee...
        +3 photos
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        D
        dsouzarajesh
        from Powai, Maharashtra
        Nov 14, 2023
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        Order number:[protected]A

        i have ordered based on diwali celebration need, but it was unfortunate that the order was not delivered by Jio mart. If they cannot handle such orders than why are they taking orders? Order which was placed two days ago was not delivered resulting in disappointment in diwali celebration. Very poor service Jio mart.

        Rajesh Dsouza
        [protected]
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          A
          Aravind V K
          Nov 11, 2023
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          Refund not initiated for successful return pick up

          Website:www.jiomart.com

          Order ID[protected]A

          Product Name - Lifelong Beard Trimmer LLPCM11 With 4hr Runtime, Quick Charge, 20 Length Settings (Black)

          Shipment Number[protected]A-01

          Product Amount - Rs 476/-

          Pick up partner -Delhivery Logistics company

          Pick up date - 28th Oct'23

          Pick up tracking ID provided by Dehlivery Logistics company- [protected]...
          +3 photos
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          PhaniramK
          Nov 9, 2023
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          Being man, i ordered nivea men lipbalm 10peices making total of INR 1000 but received nivea cherry shine lipbalm on 19/10/23. I don't think it would be fine for a man to use girly lipbalms so raised complaint for return or replacement on 19/10/23 and was to get the replacement delivered on 21/10/23 which never happened. Raised complaint again on 21/10/23 regarding this and then was promised to get refund in 7 working days. So far no refund given and jiomart is mot responding to mails or chats. I can't them from registered number staying abroad. Today is 09/11/23 and jiomart has stolen my money worth INR 1000 and asking me to do festival with girly nivea cherry shine lipbalm
          +4 photos
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            G
            Gaurav _rai2003
            from Delhi, Delhi
            Nov 8, 2023
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            I ordered almonds but received balloons
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              M
              mahendramohite
              from Akola, Maharashtra
              Oct 30, 2023
              Resolved
              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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              Resolved
              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

              Address:Baramulla
              Website:jiomart

              Sir i am product purchased from Jio Mart product name Is Jio Dive this received as a Damaged then i am reutun the order on Jio mart but company not return this prodct
              Nov 1, 2023
              Complaint marked as Resolved 
              My complaint not solved pl help me
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                R
                rameesh agarwal
                Oct 27, 2023
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                18 months old medicines supplied

                Complaint against
                JioMart
                (Online grocery shop)
                Mumbai

                Subject
                18 months old medicines supplied

                Order Number
                [protected]A

                Shipment Number
                [protected]J

                Invoice Number
                S24C191SIDA00212

                GRIEVANCE STANDS AS FOLLOWS

                Look at the following snapshots.
                What you have delivered?
                19 month...
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                L
                lavanyaa2610
                from Bengaluru, Karnataka
                Oct 23, 2023
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                Hi team, I ordered for an Apple iPad 10th Gen from JioMart. It was supposed to be delivered by today and suddenly the delivery date is changed to Oct 25. There is no link to track where the order is. The same product has one day delivery option in Amazon. Just because there was a discount with a credit card, I ordered in JioMart. Now I am reading so many negative reviews about their delivery service and worried whether I will receive my product or not. It’s an expensive branded product and they don’t care about doing a proper delivery service. Please look into it.
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                  B
                  b49015
                  from amritsar, Punjab
                  Oct 13, 2023
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                  Address:Tarntaran, punjab

                  Delivery boy was very rude and he refused to come to my home to deliver the product instead saying me to come 2 km away to pick the order otherwise he will cancel my order.

                  his no. [protected]
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                    L
                    lohithu
                    from Pune, Maharashtra
                    Oct 8, 2023
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                    On 7th Sep i purchased groceries from Jio Mart and through Sodexo i paid amount but in system it's not showing hence the store manager the sodexo amount will be refunded within 7 days hence Please pay again through phone pay and Till now the Sodexo amount is not refunded and followed up with Reliance Customer care 18 times till now the amount is not credited. I didn't expect this service from reliance very worst company
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                      M
                      Mkb77
                      from Mumbai, Maharashtra
                      Sep 26, 2023
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                      Had ordered 2 nail paints worth 300. Got delivered 2 lipsticks which I never order that add up to ₹180.

                      I ended up paying but never got the correct products delivered. Have emailed them got a ticket number, was assured within 3-5 days I will get a resolution.

                      It’s been 7 days no resolution was given and keep postponing. I want a refund of ₹300
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                        S
                        Soumyabrato
                        Sep 13, 2023
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                        Address:Guwahati, Assam

                        I ordered a chair from Jiomart on 5th September'23 & paid for the same also, it was showing expected arrival date as 7th September'23 but till date its undelivered. I fist complained about the same on 8th September'23 vide ticket number[protected], where the executive said that it will be resolved within 3-5 days. Now I am calling the customer care everyday & getting only one statement "will be resolved as soon as possible". No use mailing to any level as they do not have any escalation matrix. On mail one response is received that you already have a ticket so no we are cancelling this ticket. Total frustrated with such unprofessional company with such low ethics. No response, no communication, nothing. I am in a hopeless situation.
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                          G
                          gk1369
                          Sep 12, 2023
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                          After recieving the faulty piece i requested for return.initially 15 days no person come to pick up.one day delivery person contacted me for otp .he said he will come and pick up the product next day .but on app it reflected return rejected.i contacted the customer care regarding it.they said there wouldn't be any issue.return will be made.i waited for promised time but after it over they said return can't done.kinldy look into issue
                          +1 photos
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                            Y
                            Yogi1923
                            from Ghaziabad, Uttar Pradesh
                            Sep 9, 2023
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                            Address:Ghaziabad

                            Hi,

                            i made an order on 12 August 2023 and order is not delivered by JIOMART and my money is also not refunded back till date. I made so many call to JIOMART and sends so many emails regarding the same.

                            JIOMART app status is showing refund is processed but refund amount is not credited in my bank account and i have also send my bank statement to JIOMART.

                            I also check in my bank about the same, banker confirmed my nothing is come from JIOMART.

                            MY order no is[protected]A dated 12 August 2023.

                            Regards,
                            Yogendra

                            Kindly do the needful.
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                              A
                              Akash098765
                              from Noida, Uttar Pradesh
                              Sep 9, 2023
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                              Jiomart account blocked please unblock it showing invalid login I have balance in my jiomart account please unblock my account or refund my jiomart wallet Balance in bank account .
                              Jiomart account number :- [protected]
                              Email :- [protected]@gmail.com
                              Bank details for refund of jiomart wallet balance :-
                              Account number :[protected]
                              Ifsc :- PYTM0123456
                              Account holder name :- Gomati Devi
                              Bank name :- Paytm Payment Bank
                              Branch :- Noida
                              +1 photos
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                                A
                                Aruna_83
                                from Bengaluru, Karnataka
                                Sep 7, 2023
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                                Grocery Order not received even though Dispatched message and OTP received from Jiomart

                                Address:Jiomart Kaggadaspura / C V Raman Nagar, 560093

                                Dear Sir/Madam,

                                I am highly disappointed with the JioMart service for my order[protected]M.

                                I placed an order on 27th August, JioMart revised the order by removing some of the not available items (2 oil packets and 1 Pista packet).
                                The remaining items (3 biscuit packets and one Nutraj California Roasted & Salted Pistachios 200 g) were supposed to be delivered on 3rd Sep.

                                I have...
                                +1 photos
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                                M
                                Mahendra Chauhan
                                from Nagpur, Maharashtra
                                Aug 22, 2023
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                                Address:Jio mart vadodara

                                Sir.

                                With reference to the above sited subject regarding order no[protected]W in this connection date of delivery as on 15th Aug.2023 then after change order date 16 to 18th Aug 23 in between, as per SMS from your side on 16th Aug, to day our shipmen delivery today i.e 16th aug but your, mr. Krunal ankleshwaria has said today to delivery, he has taken decission that of on tracking order shows product return, without delivery remarks returned, customer always right, Rs 500/0 deduct from my prepaid payment of Rs 5046/- foe what reason to deduct amount, this is not my fault, your side responsiblr, to recover from krunal ankleshwariya .he has reject my order. Await for ypour quick reply,

                                yours Sincerely,

                                Mahendra chauhan
                                M [protected]
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