Bank Of India — shifting of the bank

Address:

Kapurthala, Punjab, 144411

I am totally unsatisfied with the behavior and way of services you are giving to your customer. I am not able to contact you from last 1 year. I had done mba from lovely professional university jalandhar, there was a bank in lpu-boi bank but it transferred and changed from that place without anyone information.
I left my rs.1800/- in that bank. I want to close my account and refund my total money.