Bank Of India — transaction fail

Address:

721601

Sir, I did pay an admission fee (10424) on 11/07/18 through Bhim pay. But it got failed, then I paid that fees from another account. As the previous transaction was failed, so Bhim Pay reversed that amount. But the State Bank of India has cut it out. Then I report to branch manager about 15 din, but the responsible bank and Bhim pay both of not taken any responsibility. I want to reverse back my money along with my 15 days wages(15*300=4500), as I harassed by the branch manager of the bank. My account details are given below: A/C :[protected] Name: satyabrata Jana
State Bank Of India
Branch name: Bhagwanpur Branch
IFSC code: SBIN0015955