[Resolved]  Bank Of India — transaction failed during electricity bill payment using boi mobile app

Address:

Bank of India Andul branch & Glamour Marble, Andul Rd, Andul Mauri, Duillya, Howrah, West Bengal 711302, Howrah, West Bengal, 711302

Hello, I am Papia Adak
Today I made a transaction using BOI mobile app for electricity bill payment,
Amount Rs. 2036 debited but transaction failed, and I did not get any confirmation SMS from Bank of India and WEST BENGAL STATE ELECTRICITY DISTRIBUTION COMPANY LIMITED.
I Inform to the Bank of India Andul branch but they did not take any action for this issue. Please help my house electricity bill payment last date 03/01/2020.

Transaction Amount: 2036
Transaction Description: BBPSMB/[protected]/[protected]:17:51/