Bank Of Maharashtra — amount not refund in account

Address:Dhule, Maharashtra, 425405

My name is (Rupesh bhaskar ahire) and i had ordered (Shoes) of rs.449 (Rockfield men's running shoes black & red) in amazon on (8 october 2017) and after (14 october 2017) i returned this order due to personal reason. And on (14 october 2017)
Amazon initiated the amount to my card but i still didn't get the money. Amazon sent this reference number
(Hsbcn[protected]) and told me to fill charge dispute form but bank of maharashtra doesn't have such policy. So
Please kindly respond to this complaint it's very urgent
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    Bank of Maharashtra Phone
    +91 20 2551 3781
    +91 20 2553 2728
    +91 20 2551 4501
    Bank of Maharashtra Address
    Central Office, 'Lokmangal', 1501, Shivajinagar, Maharashtra, India - 411005
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