| Address: New Delhi, Delhi |
Zonal Manager
Bank of Maharashtra, Delhi Zone
I bring to your notice the very casual approach being adopted by Ms. Anuja Chobey, Branch Manager, Bank of Maharashtra, Mayur- Vihar, Phase-I, Delhi-91
The complaint was given in writing almost a month back in the branch. The complaint was :
Mrs. Jyoti Malhotra having SB account No. [protected] withdrew money though his debit card. His account was debited but the machine did not dispense the amount. The details are as under:-
SB account No. - [protected]
Card No. - [protected]
Date of transaction - 16/06/2015
Amount - Rs. 10000 /-( Two times)
Bank - Bank of Maharashtra- Mayur Vihar Phase 1
I was told that i will get my money within 4/5 days but more than a month has elapsed but the amount of Rs. 20, 000/- which has been debited extra on 16/6/2015 has not been credited to my account till date.
Whenever, I contacted to Ms. Anuja Chobey, Branch Manager, she simply reply that the matter is under progress and then no reply comes from her side for long period.
NO COGENT REPLY IS BEING GIVEN BY MS. ANUJA CHOBEY, BRANCH MANAGER, BANK OF MAHARASHTRA, MAYUR-VIHAR-I, DELHI.
Your goodself is therefore, requested to look into the matter personally and i strongly recommend to take appropriate action against such a branch manager who has such a attitude towards customer and tarnishing the image of Bank of Maharashtra with such attitude.
Pl. take action asap and intimate the undersigned.
Jyoti Malhotra
Mob: [protected]
SB account No. - [protected]
Bank of Maharashtra customer support has been notified about the posted complaint.