Dear sir / madam,
I, mrs. Monica lalit oswal, have a saving account in bank of maharashtra, aundh branch, pune. My account no. Is [protected]. Recently i have updated my passbook & going through it i have found some discrepancies / fraud transactions in my account on 17th & 19th jan 2016 which are not done by me. After contacting bank of maharashtra, aundh branch they said me that on 17/01/2016 there is an atm withdrawal of rs.20, 000/- at bank of maharashtra, kamshet branch & on the same date there are pos (Point of sales) purchases of rs. 25, 000/- at mayur jewellers, mumbai. On 19/01/2016 there are atm withdrawal of rs.1, 00, 000/- at different branches o[censored]daipur (Rajasthan) & pos purchases of rs20, 000/- at ajantha photo goods, udaipur. Total amount withdrawn / pos is rs. 1, 65, 000/-.
As per my knowledge i have not received any atm card till date. My message alert facility is active on this account. Yet i have not received any withdrawal message for the same. I would also like to bring to your knowledge that on 17/01/2016 i have received sms alert as “dear customer you have exhausted daily withdrawal limit for your debit card no. 4214_8232. You will not be able to withdraw for today.” the transactions done in my account is not applicable for the same & on the very next day on 19/01/2016 there was a withdrawal of rs.1, 00, 000/- in multiples of rs.10, 000/- my limit of withdrawal per day is rs.20, 000/- but on 19/01/2016 there is withdrawal of rs.1, 00, 000/-.
You are requested please, to enquire the matter in detail.
Thanking you,
Yours sincerely,
Mrs. Monica lalit oswal
Bank of Maharashtra customer support has been notified about the posted complaint.
Bank of Maharashtra — regrding atm
Amount deduct but transction not completed through debit card