[Resolved]  Bank Of Maharashtra — didn't received money in my bank account

On 29/09/2019 i ordered something from amazon with the amount 1399 rs but later i cancelled it on the same day they have initiated the refund with the same upi reference number and the amount should be reflected in my account by 5 days but i still not received it in my bank account. I talked in amazon many times and they said the same that we have initiated the amount from our end. I complained twice in the bank but they rejected it. Please help me getting it back