Bank Of Maharashtra — money withdrawal

Address:Pune, Maharashtra, 411021

The amount of 4000 (Rs. 2000 each time) was withdrawn from axis bank atm, yerwada pune location from the account of bank of maharashtra. These transactions we have not done. It seems some atm fraud, and bank of maharashtra (Bom) is not ready to check on this or not ready to co-operate.
We put the complain in bom, they just gave the atm ids from which the amount was withdrawn, and it was from yerwada.
We have never been there to withdraw the money. Also the atm card was all the time with me and never been lost.
We have this account in bom since 3/4 years and never faced any issue like this. This issue happened after 1.5 months after issued a new chip debit card from the bank. When i got new debit card, i checked that old debit card is blocked. Then i changed and used once this new debit card.
After few weeks this withdrawal issue happened.
Bom is saying that customer does such things and blame the bank. However these 2 last withdrawals are definitely not done by any of my family member or me surely.
Bom is not ready for any more help in this.
Was this information helpful?
No (0)
Yes (0)
Bank of Maharashtra customer support has been notified about the posted complaint.
May 17, 2019
Updated by Prachi Da
Please help us to find if this is any fraud or application error in BOM. We need to get our lost money back.
May 25, 2019
Updated by Prachi Da
Please update more on this.
Complaint comments 

Comments

Hi, request you to liaise with the account holding bank & they will assist you further. Regards, Team Axis Bank

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bank of Maharashtra
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    14%
    Complaints
    867
    Pending
    0
    Resolved
    121
    Bank of Maharashtra Phone
    +91 20 2551 3781
    +91 20 2553 2728
    +91 20 2551 4501
    Bank of Maharashtra Address
    Central Office, 'Lokmangal', 1501, Shivajinagar, Maharashtra, India - 411005
    View all Bank of Maharashtra contact information