Bank Of Maharashtra — refund amount not been reflected in my account

On 21st april i ordered from amazon and had cancelled my order the other day and amazon people said that they have initiated the payment to my account of bank of maharashtra. Bt after a week also i m not able to track my refund. Ihave not received my refund from the
Bankk. As i have given my all details to the bank regarding the refund amount. Everytime i call they register the complaint but don't respond on that. It's been 5 and more days but they are not responding. Feel like this bank service is hopeless. Struggling daily with this issue.
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Bank of Maharashtra customer support has been notified about the posted complaint.
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Dear sir,
My saving account in BOM, karvenagar branch.
Yesterday, my account has debited 23000/-rs by verious transactions through Fino Bank .

Rohit Varma called me

His mobile no is [protected]

Please help

Sir please register my mobile number
[protected]

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