Bank Of Maharashtra — refunds not processed

Address:C-10/30 Sec-15 Rohini Delhi-89, New Delhi, Delhi, 110089

I have around 6 refunds (Amounting total around 9000) pending. Amazon has transferred the amount but i havent received it been more than 11 days. And i am writing to mahabank for last 4 days but they arent providing me any resolution for this. I have even tried to file grievance form but it is also not getting submitted, it is showing some irrelevant error.
I m really worried about my money, please help.
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    Bank of Maharashtra Phone
    +91 20 2551 3781
    +91 20 2553 2728
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    Bank of Maharashtra Address
    Central Office, 'Lokmangal', 1501, Shivajinagar, Maharashtra, India - 411005
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