Bank Of Maharashtra — Wrongful UPI transaction to MAHB0001400 with a/c no: [protected]

Address:

Aurangabad

I had wrongfully transferred Rs. 20000/- on 04 May 2021 through google pay, the related transaction no is [protected].(Screen shot attached)

The amount was wrongly transferred to Maha bank with ISFC code v IFSC Code: MAHB0001400 and a/c no: [protected] Mr. PRADIP DEVRAO DUDHAMOGRE.

I had approached hanuman nagar branch being nearest to my place of residence to help in this regard.

I had reached out to HDFC but they said BOM has denied their request as the customer was unreachable.

After some weeks, we mailed to the concerned branch, the customer denied getting 20, 000 INR from my account. The branch was not even co-operating on this and was in customer's favour.

There has been no reply after month of Aug'2021. Hence with some hope, I am submitting this complaint after seeing no honesty from the account holder and poor customer satisfaction from Bank of Maharashtra.

I am attaching the screenshot of the transaction.

Looking forward to your intervention in this crucial matter.

Thanks,

Karan